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Transitional Services Agreement (TSA) Business Partner - Global Business Services - 12 Month FTC  image - Rise Careers
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Transitional Services Agreement (TSA) Business Partner - Global Business Services - 12 Month FTC

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. 

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. 

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

Drive Excellence in Finance Services Delivery

Are you a skilled finance professional looking for an exciting challenge? Join Informa's Global Business Services (GBS) team and play a crucial role in managing our TSAs for newly acquired or divested businesses.

Informa’s Global Business Services (GBS) delivers operational finance services to internal Informa Group divisions as its primary business. GBS also works to integrate acquisitions of new businesses or separate businesses that have been divested, to support the Informa Group growth initiatives, that also require to be managed for a period under a TSA. We are looking for skilled and enthusiastic colleagues to join GBS, to support the management of the finance services performed by GBS, that supports the obligations of the TSA, with finance transaction processing, during the period of integrating and/or divesting entities in a business-as -usual environment. 

What You'll Do

As our TSA Business Partner, you'll:

  • Manage contractual obligations, invoicing, and reporting for GBS finance services
  • Coordinate with regional teams to ensure high-quality service delivery
  • Develop and implement governance models for service delivery and change control
  • Create insightful dashboards and reports on key performance metrics
  • Build strong relationships with stakeholders across Informa and client organizations

Your Impact

You'll be instrumental in:

  • Ensuring smooth transitions during business integrations and separations
  • Driving service excellence and customer satisfaction
  • Identifying and mitigating risks in service delivery
  • Contributing to the evolution of GBS processes with innovative ideas

Qualifications

What You'll Bring

  • Experience in managing TSA Service Delivery in an operational finance environment
  • Knowledge of O2C, R2R, P2P, and Tax/Financial Accounting processes
  • Contract management and stakeholder engagement skills
  • Ability to handle complexity and thrive in a dynamic environment
  • Problem-solving skills
  • Leadership and communication skills

Qualifications

  • Degree in Finance or equivalent work experience
  • Service Delivery qualifications are a plus

Working environment

  • London-based role, 5 Howick Place or Sheepen Place, Colchester, Essex  

  • Hybrid working arrangements meaning being office based - during the typical working week (i.e.+3 days in office) 

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com   

Our benefits include: 

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks 
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
  • Personal benefits: a range to choose from, plus company funded private medical cover
  • ShareMatch scheme: allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support: EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Awards: Recognition for great work, with global awards and kudos programmes 
  • Global collaboration: As an international company, the chance to collaborate with teams around the world 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Transitional Services Agreement (TSA) Business Partner - Global Business Services - 12 Month FTC , Informa Group Plc.

Are you a skilled finance professional ready for a new adventure? Join us at Informa as a Transitional Services Agreement (TSA) Business Partner within our Global Business Services (GBS) team! This role is integral for managing the intricacies of TSAs associated with newly acquired or divested businesses, ensuring a seamless integration or separation process. At Informa, every day offers the opportunity to make an impact in a dynamic environment that thrives on collaboration and innovative thinking. In this role, your responsibilities will encompass managing contractual obligations, invoicing, and delivering insightful reports on performance metrics. You’ll work hand-in-hand with regional teams to maintain high service delivery standards and develop governance frameworks that enhance operational efficiency. Your proactive engagement with stakeholders will be key to driving service excellence and mitigating risks in finance service delivery. Joining Informa means being part of a vibrant community where flexibility, personal development, and support are paramount. Our hybrid working model allows you to balance between being in the office and working remotely, providing you with the freedom you need. If you are ready to contribute to the evolution of our finance services with innovative ideas, this is the perfect role for you. Apply now to take the next step in your career with Informa!

Frequently Asked Questions (FAQs) for Transitional Services Agreement (TSA) Business Partner - Global Business Services - 12 Month FTC Role at Informa Group Plc.
What are the main responsibilities of a TSA Business Partner at Informa?

As a TSA Business Partner at Informa, your primary responsibilities will include managing contractual obligations, overseeing invoicing and reporting for GBS finance services, coordinating with regional teams for quality assurance, and implementing governance models for service delivery.

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What qualifications are needed for the TSA Business Partner position at Informa?

For the TSA Business Partner role at Informa, candidates should possess a degree in Finance or equivalent experience, along with familiarity with operational finance processes such as O2C, R2R, P2P, and Tax/Financial Accounting. Strong communication and leadership skills are essential.

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How does the TSA Business Partner contribute to business success at Informa?

The TSA Business Partner at Informa plays a critical role in ensuring smooth transitions during acquisitions or divestitures, driving service excellence, and customer satisfaction, as well as identifying potential risks in service delivery, ultimately contributing to the company's growth.

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What types of projects will a TSA Business Partner at Informa work on?

In this role, you will work on projects involving the management of finance service delivery during business integrations and separations, create insightful dashboards for key metrics, and collaborate with various stakeholders to enhance operational efficiency.

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What is the work environment like for a TSA Business Partner at Informa?

The work environment for a TSA Business Partner at Informa is designed to foster collaboration and flexibility. With hybrid working arrangements and a strong community culture, employees enjoy a supportive atmosphere where they can thrive and grow in their careers.

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Common Interview Questions for Transitional Services Agreement (TSA) Business Partner - Global Business Services - 12 Month FTC
Can you explain your experience with managing TSA service delivery?

In your response, highlight specific projects where you managed service delivery under TSAs, detailing how you coordinated with teams and ensured compliance with contractual obligations.

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How do you approach stakeholder engagement in your previous projects?

Describe your techniques for building relationships with various stakeholders, showcasing your communication skills and how those relationships enhanced project outcomes.

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What strategies do you use to mitigate risks in service delivery?

Discuss your approach to identifying potential risks early in the process, providing examples of how you managed those risks in previous roles to ensure smooth service delivery.

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How do you prioritize tasks when managing multiple TSAs simultaneously?

Explain your time management skills and any tools or methodologies you use to stay organized, ensuring all tasks are completed on time while maintaining high-quality service.

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Can you give an example of a challenging project and how you overcame it?

Share a specific situation where you faced significant challenges during a TSA project, detailing the steps you took to address them and what the outcomes were.

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What is your understanding of O2C, R2R, P2P processes?

Provide an overview of these processes and how you have applied them in previous roles, emphasizing their relevance to the TSA Business Partner position.

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How do you develop insightful dashboards and reports?

Explain your experience with data analysis and reporting tools, detailing how you gather data and present it in a way that informs decision-making.

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What leadership qualities do you possess that would benefit the Informa team?

Discuss your leadership style and provide examples of how you have motivated and managed teams to achieve goals in a finance context.

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Why is customer satisfaction important in the TSA Business Partner role?

Explain your perspective on customer satisfaction and how it impacts long-term relationships and business success, referencing your previous experiences.

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What excites you about the opportunity to work at Informa?

Share your enthusiasm for the role and the company culture, mentioning specific aspects of Informa’s values or growth opportunities that resonate with you.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
March 19, 2025

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