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HR Analyst

Company Description

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com.

Job Description

This position works within the HRBP team as part of a dedicated team of HR Professionals serving insightsoftware employees in North America. The HRBP Analyst is responsible for providing exceptional customer service to support HR as well as North American employees. This role is responsible for acting as the primary point of contact for inquiries regarding general HR questions while demonstrating a high level of support and customer service. 

What You’ll Do: 

  • Manage end-to-end operational processes for the HR function, serving as a sought after and reliable SME across the business. 

  • Provide Workday related transactional support and troubleshooting. 

  • Reviews/maintains employee records to ensure completeness, accuracy, and timeliness. 

  • Process a variety of HR transactions in our HR systems, ensuring compliance and integrity throughout the system. 

  • Create, manage, and update HR documentation on SharePoint sites. 

  • Provide reporting and analysis support, audit, and compliance support. 

  • Support organizational changes including acquisitions, restructuring, RIFs etc. with a specific focus on system related transaction processing and gathering data for mass changes, including position changes, and providing project and related preparation support to HRBPs. 

  • Provide escalated support for HRBPs regarding business specific policy and process questions. 

  • Provide support for annual HR processes including but not limited to engagement surveys, annual bonus payment, and annual performance reviews. 

  • Assist in the design of processes, training materials, and knowledge articles related to the HR function. 

 

Qualifications

  • Relevant HR experience. 

  • Ability to work independently and adopt a proactive approach to resolving complex issues. 

  • Strong customer service orientation 

  • Continuous improvement mindset 

  • Functional knowledge of Human Resource business processes including payroll, benefits, compensation, and employee relations preferred. 

  • Strong oral and written communication skills, including the ability to communicate effectively with all levels of personnel with tact and diplomacy. 

  • Excellent ability to maintain confidentiality. 

  • Experience with Microsoft Excel and PowerPoint. 

  • Experience with HRIS system preferred. 

Education/Experience: 

Required: 

  • Minimum of 1 year working in HR capacity 

  • Bachelor’s degree in HR or related field 

Additional Information

All your information will be kept confidential according to EEO guidelines.

#LI-Remote

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

Learn more about our high-energy, high-performance global team. Work With Us »

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About HR Analyst, insightsoftware

Are you looking for a great opportunity to join a dynamic team as an HR Analyst at insightsoftware? This remote role puts you at the forefront of supporting our dedicated HRBP team, ensuring that our employees across North America receive exceptional service. As an HR Analyst, you'll manage end-to-end operational processes, acting as a reliable subject matter expert across various HR functions. Your daily tasks will involve handling inquiries regarding HR policies, providing support with our HRIS system, and maintaining employee records with the utmost accuracy and confidentiality. In a company that values accessibility to financial data for decision-making, your role will also include supporting organizational changes and annual processes like performance reviews and engagement surveys. If you have at least a year of experience in an HR role, a proactive mindset, and strong communication skills, we'll provide the perfect environment for you to thrive. Join us at insightsoftware, where you can transform how teams operate and empower leaders with data-driven insights. Let your journey towards a fulfilling career begin now!

Frequently Asked Questions (FAQs) for HR Analyst Role at insightsoftware
What are the main responsibilities of an HR Analyst at insightsoftware?

As an HR Analyst at insightsoftware, you will perform critical functions that include managing operational HR processes, providing employee support, maintaining accurate employee records, and assisting with HR documentation. Your expertise will support our HR Business Partner (HRBP) team, ensuring a high level of customer service for inquiries regarding policies and transactions.

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What qualifications are needed for the HR Analyst position at insightsoftware?

The HR Analyst role at insightsoftware requires candidates to have a minimum of one year of HR experience, alongside a bachelor's degree in HR or a related field. Skills in communication, customer service, and familiarity with HRIS systems are all highly valued in this position.

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How does insightsoftware support its HR Analysts in their roles?

At insightsoftware, we support our HR Analysts through continuous professional development and a collaborative work environment. You'll have access to training materials and the opportunity to work on projects that enhance your HR function knowledge, enabling you to grow while making impactful contributions.

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What tools do HR Analysts at insightsoftware use in their daily tasks?

HR Analysts at insightsoftware utilize various tools, including our HRIS system for managing employee data and processes. We also leverage Microsoft Excel and PowerPoint for reporting and presentations, ensuring our Analysts can efficiently handle data analysis and communication.

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Can HR Analysts at insightsoftware work remotely?

Yes! The HR Analyst position at insightsoftware is entirely remote, providing you with the flexibility to work from anywhere in the United States while contributing to a vibrant and high-performance global team.

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Common Interview Questions for HR Analyst
How do you handle complex HR issues in your work as an HR Analyst?

When faced with complex HR issues, I prioritize understanding the underlying factors and gather all relevant information. I approach the problem systematically, seeking input from colleagues and utilizing company policies as guides to find effective solutions.

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What HRIS systems are you familiar with, and how have you used them in the past?

I am familiar with several HRIS systems, including Workday and ADP. In my previous roles, I used these systems for tasks like processing payroll, managing employee records, and generating reports to support HR initiatives.

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Can you describe a time when you provided exceptional service as an HR Analyst?

In my previous role, I assisted a team member who was confused about their benefits options. I took the time to walk them through the process, provided clear explanations, and followed up to ensure they were satisfied with the resolution, which really enhanced their experience.

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What strategies do you use to maintain confidentiality in your HR role?

I always adhere to company policies regarding confidentiality, ensuring sensitive information is securely stored and only shared with authorized personnel when necessary. I also promote a culture of confidentiality among coworkers by leading by example.

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How do you prioritize your tasks as an HR Analyst during peak times?

During peak times, I prioritize my tasks using a structured approach, assessing deadlines and urgency. I maintain clear communication with my team to ensure that we support each other and address critical tasks first while managing time effectively.

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What steps do you take to ensure the accuracy of employee records?

To ensure the accuracy of employee records, I conduct regular audits and maintain a checklist process for updates. I double-check all entries for completion and correctness and ensure proper documentation is followed for any changes.

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Describe how you would support organizational changes such as acquisitions or restructuring.

Supporting organizational changes requires a proactive approach. I would prepare comprehensive communication plans, coordinate with HRBPs for the transition, and ensure that all HR transactions are completed accurately and timely to support affected employees.

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How do you create effective training materials for HR processes?

Creating effective training materials involves assessing the needs of the users, providing clear and concise instructions, and incorporating visuals wherever possible. I seek feedback from those who have undergone the training to improve and refine the content continually.

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What do you believe is the most significant challenge for HR Analysts today?

One significant challenge for HR Analysts today is adapting to the rapid changes in employment laws and regulations. Staying current requires ongoing education and flexibility to implement necessary changes promptly.

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How do you ensure effective communication with all levels of personnel?

To ensure effective communication, I tailor my message based on the audience. I practice active listening to understand their concerns and make an effort to simplify complex HR concepts, ensuring that everyone feels informed and included.

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DATE POSTED
April 16, 2025

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