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Programme Manager - IT Security Operations

About ITRS

Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are rapidly growing.

 

Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.

Scope of Role

Whilst you will report to the Head of IT in the UK, its scope and effect is global.  You will lead on programmes and projects to have a significant impact on our operational and business processes.  As such there will be a need to work with global and functional partners to ensure all change projects are observed, whilst maintaining the working relationships created by the team.  

You will be located in London with a hybrid work pattern. This is a full time maternity cover role offered as a fixed term or temporary contract.

As a Programme Manager, you will:

  • Initiation, scoping and managing the fulfilment of initiatives that follow organisational goals.
  • Plan and design programmes of work, monitoring its progress, resolving issues, and initiating appropriate corrective action.
  • Identify main requirements needed from cross-functional team and external vendors. Coordinating activities between multiple projects giving detailed attention to programme strategy.
  • Oversee the programme’s governance, identifying risks and opportunities across multiple projects within the department.
  • Manage the programmes for integration of IT and Security processes of new acquisitions into ITRS Group’s existing environment, infrastructure, and governance structure.
  • Third-party contract initiation, negotiation, and management. Maintaining relationships with external partners and managing internal visibility on opex and capex budgeting for Business Systems within IT & Security Operations.  
  • Oversee multiple internal & external project teams, ensuring programme goals are achieved.
  • Build credible, trusted advisor relationships with main client partners at all levels of the organisation
  • Experience with software implementation
  • Experience of implementation of infrastructure / enterprise-wide projects
  • Working knowledge of third-party vendor and IT contract management.
  • Familiarity with CRM software and Business Systems.
  • Collaboration skills, with demonstrated ability to develop a collaborative work environment, maintain effectiveness, high performance teams, and organise people and resource to identify opportunities
  • Knowledge of best practices of waterfall and Agile project management, including: sprint life cycle, scope definition and management, planning and scheduling, monitoring, communication cycles, managing project teams and risk management.
  • Prior experience managing and influencing teams, ensuring good collaboration and coordination between multiple sites, time zones and cultures.

ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

 

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Programme Manager - IT Security Operations, ITRS

At ITRS, we're on the lookout for a talented Programme Manager - IT Security Operations to join our dynamic team! Recognized as a Great Place to Work, ITRS is at the forefront of providing enterprise SaaS solutions to some of the world's largest investment banks. Reporting to the Head of IT based in the UK, this role has a global impact, and the right candidate will lead significant change initiatives across our operations. The position is a full-time maternity cover on a fixed-term or temporary contract, with a hybrid work model based in London. As a Programme Manager, you’ll initiate, scope, and manage various projects, ensuring they align with our organisational goals. You'll monitor progress, troubleshoot issues, and maintain excellent working relationships with cross-functional teams and external vendors. Your expertise will guide the integration of IT and Security processes from new acquisitions into our existing frameworks, ensuring smooth governance and strategic oversight. You'll also be responsible for third-party contract management, keeping a close eye on operational and capital expenditure budgeting for our Business Systems. If you're looking for an exciting opportunity in a supportive and diverse environment, where your contributions are valued and celebrated, then we would love to hear from you!

Frequently Asked Questions (FAQs) for Programme Manager - IT Security Operations Role at ITRS
What are the main responsibilities of the Programme Manager - IT Security Operations at ITRS?

The Programme Manager - IT Security Operations at ITRS will oversee and lead various programmes and projects that enhance operational and business processes. Key responsibilities include managing the initiation and scope of initiatives, tracking progress, resolving issues, and ensuring effective collaboration with cross-functional teams. Additionally, the manager is responsible for overseeing the governance of programmes and integrating IT and Security processes from new acquisitions into ITRS's existing structures.

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What qualifications are required for the Programme Manager - IT Security Operations position at ITRS?

Candidates for the Programme Manager - IT Security Operations position at ITRS should possess experience in software implementation and familiarity with infrastructure and enterprise-wide projects. A working understanding of third-party vendor management, contract negotiation, and CRM software is necessary. Knowledge of both Agile and waterfall project management methodologies is also essential, allowing the candidate to effectively manage project life cycles, planning, and risk management.

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What skills are important for a Programme Manager - IT Security Operations in ITRS?

Key skills for a Programme Manager - IT Security Operations at ITRS include strong collaboration abilities to foster a high-performance team environment, excellent communication skills for liaising with stakeholders at all levels, and a sharp focus on strategic thinking to identify and capitalize on opportunities across various projects. Building trusted advisor relationships and effectively managing teams across different cultures and time zones is also critical.

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How does ITRS support diversity and inclusion in the workplace for the Programme Manager - IT Security Operations role?

ITRS values diversity and inclusion as cornerstones of our company culture. We actively encourage applications from individuals of all backgrounds, recognizing that a diverse workforce enhances our strength. Every employee is empowered to be their authentic selves, and we advocate for equal opportunities within the workplace, promoting an environment where everyone has a voice and can contribute meaningfully.

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Is there an opportunity for career advancement for the Programme Manager - IT Security Operations at ITRS?

Absolutely! At ITRS, we take pride in promoting from within and fostering career development. As a Programme Manager - IT Security Operations, you will have the chance to take on leadership roles in the future based on your performance, dedication, and contributions to the team. Our dynamic work environment encourages personal development and offers various pathways for career growth.

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Common Interview Questions for Programme Manager - IT Security Operations
Can you describe your experience with managing IT security programmes?

Highlighting specific examples from previous roles where you successfully managed IT security programmes can be impactful. Discuss how you handled risk assessments, project planning, and stakeholder communication to ensure project outcomes were met.

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What project management methodologies are you familiar with and how have you applied them?

Discuss your familiarity with both Agile and waterfall methodologies. Provide examples of how you utilized these styles to enhance project delivery, manage timelines, and ensure quality outcomes in your previous roles.

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How do you approach contract negotiation and third-party vendor management?

Detail your experience in contract negotiation, including techniques you've used to ensure beneficial agreements for your organization. Emphasize your ability to build and maintain strong relationships with vendors to foster collaboration.

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What strategies do you use to ensure collaboration among multi-functional teams?

Share your specific strategies for fostering collaboration, such as regular check-ins, shared project management tools, and open communication channels. Discuss a situation where these strategies were particularly successful.

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Can you give an example of a challenging project you managed and how you overcame obstacles?

Provide a specific scenario where you faced significant challenges within a project. Elucidate the steps you took to address these issues and the eventual outcomes, showcasing your problem-solving skills.

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How do you manage risks within a programme?

Discuss your approach to risk management, including initial risk assessments, creating contingency plans, and continuous monitoring throughout the project lifecycle. Provide an example of a risk you successfully mitigated.

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What tools do you use for project management?

Mention specific project management tools you are proficient in, explaining how you've used them in past roles to enhance productivity, track progress, and keep team members informed.

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How do you ensure projects align with organizational goals?

Explain your process for aligning projects with the company’s objectives, such as establishing clear project scopes that reflect strategic goals and regularly reviewing project outcomes to ensure they contribute to these aims.

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What is your experience with software implementation in a security context?

Provide details about specific software implementations you've overseen, particularly within the security operations realm. Highlight outcomes and how these implementations enhanced security measures for past employers.

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How do you prioritize tasks within a complex programme?

Share your approach to prioritization, possibly referencing frameworks like the Eisenhower Matrix, and how you assess tasks based on urgency and importance to keep projects on track.

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EMPLOYMENT TYPE
Contract, hybrid
DATE POSTED
April 12, 2025

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