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Lead Technical Engineer - Commercial

IV.AI is looking for a Technical Lead for its Commercial team to help support their growing list of enterprise clients with their on-going technical and data science needs. The role will be reporting directly to the CTO and will collaborate closely with the Commercial Operations team to help clients achieve their technical and data science goals. The role is a mix of Software Engineering, Data Science, Machine Learning and client management. We're a distributed team that works collaboratively across the globe.

Timezone: PST

Salary range: $150,000 to $200,000

Responsibilities

  • Work directly with CEO and Commercial Operations to identify complexity and resource requirements for client needs
  • Crafting and strategizing technical approaches based on proven structures for existing and prospective clients
  • Understand the needs and work directly and/or manage other full-stack engineers, AI engineers, and data scientists on client-focused builds to achieve strategic objectives
  • Grow strong customer relationships, especially with key customer stakeholders and partners
  • Write clean and concise code that can easily be collaborated on by other team members
  • Assist customers’ technical requests and take care of any technical issues
  • Always strive to provide exceptional customer experience
  • Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
  • Communicate the progress to both internal and external stakeholders
  • Collaborate with our team to achieve sustainable growth

Great engineers come from different backgrounds: some are educated and some are self-taught. We’re a team of engineers that embodies this: so we’re not necessarily looking for a CS Masters or a Ph.D.… what we are looking for is someone who cares about shipping to clients, is creative in their outlook to solving problems, and also considers the details. If you have the following experience, then we’d love to hear from you:

  • 5+ years experience in Software Engineering/Data Science/Machine Learning

Preferred Experience

  • A proven track record of writing software in Python
  • Some experience with scikit-learn, Tensorflow, Pytorch, etc
  • Some experience with Typescript and a reasonable understanding web applications
  • Some experience with data integration, pipeline auditing, and recommendation engines
  • Experience in managing multiple stakeholders and context switching to different partner requirements
  • A listener who is customer-oriented and attentive to their needs
  • Critical thinker and problem-solving skills and a team player
  • Good time-management skills
  • Great interpersonal and communication skills

Bonus Experience

  • Data modeling experience
  • Examples of shipping production-level code
  • Go/Scala/TypeScript experience

We are…

IV.AI is the world's leading language processing AI platform. We have grown fast, but aim to retain our scrappy nature that enabled us to build big AI models that outperform the industry standards. There are many companies right now that talk about the potential impact of AI while we hustle hard and have actually proven the benefits repeatedly.

Helpful

We help people become smarter by using AI or data generated by AI models - the increased human intelligence is driven via a polished AI product that makes sense of noisy social media data, documents, web data, podcasts, internal or external communications. IV.AI takes problems that were previously too complex to manage because of the scope of the research and tracking needed to solve them and makes them easy to solve via high-quality data, easy to use tools and experienced, helpful teams.

Inclusive

Our inclusive culture values people regardless of their background, education or upbringing. In order to train machines to act appropriately, we need builders and contributors who are representative of the entire population. AI is only as good as the teams working on it and the training they receive. AI is incredibly powerful and human bias in the training process can be equally harmful to the world if the technology is not being managed by teams of people who are diverse and considerate.

Hardworking

IV.AI loves building technology which has resulted in a scalable AI platform with 100s of solutions for Fortune 500 companies including Sony, Walmart, Toyota, Netflix, Time Warner, Fox, Capital One, Estée Lauder, to name a few.

Professional

Being professional and respectful of clients and coworkers is of the utmost importance. We work with blue-chip clients and with very sensitive data that requires care and diligence via our focussed security systems and protocols.

Collaborative

Our employees are constantly problem-solving and assessing their own output to maximise delivery. It’s important that our team is always looking for the best way of addressing problems so we can manage customer expectations.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Technical Engineer - Commercial, IV.AI

IV.AI is on the lookout for a passionate Lead Technical Engineer for its dynamic Commercial team. This role is all about supporting our growing roster of enterprise clients by addressing their ongoing technical and data science needs. Reporting directly to the CTO, you’ll collaborate closely with the Commercial Operations team to help clients reach their technical ambitions. Blending Software Engineering, Data Science, Machine Learning, and client management, this position offers a unique challenge. As part of a globally distributed team, you’ll work within the PST timezone to craft strategic, technical approaches based on proven structures that meet client requirements. From building strong relationships with key stakeholders to writing clean, maintainable code, you’ll ensure top-tier customer experiences and timely deliverables. If you’re someone who thrives on solving complex problems, has a keen eye for detail, and enjoys crafting innovative solutions, IV.AI is the perfect place for you. We believe great engineers come from various backgrounds, and you don’t need formal education credentials to join our team, just a creative mindset and a passion for shipping impactful work to clients. If you have a wealth of experience in Software Engineering, Machine Learning, and communication skills to manage multiple stakeholders, we welcome your application to help drive our continued success and that of our enterprise clients.

Frequently Asked Questions (FAQs) for Lead Technical Engineer - Commercial Role at IV.AI
What are the main responsibilities of a Lead Technical Engineer at IV.AI?

As a Lead Technical Engineer at IV.AI, you will be directly involved in identifying client needs alongside the CEO and Commercial Operations team. You'll strategize technical approaches, manage a team of engineers and data scientists, and ensure strong relationships with clients are maintained. Writing clean code, addressing technical requests, and communicating project progress are essential tasks. Your aim will be to create exceptional customer experiences while meeting project deliverables on time.

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What qualifications are needed for the Lead Technical Engineer position at IV.AI?

Candidates for the Lead Technical Engineer position at IV.AI should possess at least 5 years of experience in Software Engineering, Data Science, or Machine Learning. Proficiency in Python is crucial, along with experience in tools like scikit-learn, Tensorflow, and Pytorch. Experience with data integration, managing stakeholders, and critical thinking is also important. A background in Go, Scala, or TypeScript, as well as data modeling, will be advantageous.

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What skills will help me succeed as a Lead Technical Engineer at IV.AI?

To thrive as a Lead Technical Engineer at IV.AI, you should be a strong communicator with excellent interpersonal skills. Being customer-oriented, creative in problem-solving, and possessing good time-management abilities is essential. Experience in managing multiple stakeholders and switching contexts efficiently will also play a vital role in your success. Moreover, having a collaborative spirit and a focus on delivering exceptional results will help you excel in our fast-paced environment.

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How does IV.AI foster a collaborative work culture for the Lead Technical Engineer role?

At IV.AI, collaboration is at the heart of our culture, especially for the Lead Technical Engineer role. You’ll be part of a diverse, globally distributed team that values each member's contributions. We encourage open communication, continuous problem-solving, and knowledge sharing among team members. This collaborative effort enhances our ability to address complex challenges and maintain high-quality client relationships, contributing significantly to our success.

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What kind of projects will I work on as a Lead Technical Engineer at IV.AI?

As a Lead Technical Engineer at IV.AI, you will work on a variety of exciting projects aimed at helping enterprise clients leverage our AI technology effectively. You'll be involved in developing technical solutions that address clients' specific needs, integrating AI models, and facilitating data-driven decisions. These projects often require a mix of software engineering, data science techniques, and client management to ensure successful outcomes.

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Common Interview Questions for Lead Technical Engineer - Commercial
Can you describe your experience with Python in your previous roles as a Lead Technical Engineer?

In interviews, emphasize the projects where you've effectively used Python to design and implement scalable solutions. Mention specific libraries you’ve utilized, the challenges you faced, and how you overcame them. Highlight your ability to write clean, maintainable code and collaborate with teammates during development.

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How do you prioritize tasks when managing multiple stakeholders?

Share your approach to stakeholder management by discussing how you assess urgency and importance. Explain how good communication and setting clear expectations help you keep all parties informed and aligned, ensuring that their needs are met while maintaining project timelines.

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What strategies do you use for effective client communication?

Discuss your strategies for maintaining open lines of communication with clients, such as regular updates, feedback sessions, and ensuring you actively listen to their concerns. Showcase your ability to balance technical jargon with layman's terms depending on the audience.

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Describe a challenging technical problem you encountered and how you solved it.

Provide a specific example of a technical challenge, the steps you took to analyze the issue, and the solutions you implemented. Emphasize your critical thinking skills and your approach to testing and iterating solutions until the problem was resolved.

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What experience do you have with Machine Learning frameworks like TensorFlow or scikit-learn?

Detail your experience with Machine Learning frameworks by discussing relevant projects. Mention the algorithms you implemented, the data preprocessing steps you took, and how you validated your models. Showcasing measurable outcomes from your work can strengthen your response.

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How do you ensure code quality when working in a team?

Talk about your practices for ensuring code quality, such as code reviews, pair programming, and using version control systems. Explain how you create a collaborative atmosphere where team members feel comfortable discussing improvements and best practices.

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Can you give an example of how you successfully managed a project with tight deadlines?

Share a project story where you faced strict deadlines. Detail your planning and time management strategies, how you coordinated with your team, and the methods you used to ensure the project was completed on time without compromising quality.

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How do you stay updated with the latest trends in Software Engineering and Data Science?

Discuss the resources you utilize to keep your knowledge current, like attending conferences, online courses, webinars, and reading industry blogs or research papers. Highlight how staying informed allows you to implement best practices in your work effectively.

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What role does collaboration play in your approach to problem-solving?

Emphasize the importance of teamwork in your problem-solving approach. Describe how you actively seek input from colleagues, brainstorm solutions together, and leverage the diverse skills within your team to arrive at the best outcomes.

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How do you measure the success of your engineering projects?

Outline the key performance indicators (KPIs) you track to measure project success. Discuss post-launch reviews for assessing project outcomes and client satisfaction, as well as any methodologies you employ for continuous improvement based on feedback.

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Full-time, remote
DATE POSTED
March 22, 2025

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