Operations Executive

As an Operations Executive at CPM, you will maintain all company fleet vehicles and facilitate effective communication between internal and external teams. You'll help organize training and events for field teams, manage the production and dispatch of account toolkits, and collaborate with third parties for equipment distribution. Additionally, you will be involved in troubleshooting and problem resolution, reviewing current practices, and ensuring operational processes are effective through field visits.

To be successful as an Operations Executive at CPM, you should possess strong organisational and communication skills. Experience in operations management or logistics is a plus. Familiarity with Salesforce and reporting systems is advantageous, as well as the ability to engage actively with various teams. A keen eye for process improvement ensures that you're well-equipped to contribute to our team's success effectively.

The work environment for CPM's Operations Executive is dynamic and collaborative, founded on inclusivity and innovation. You'll be working alongside skilled professionals in a hybrid setup, allowing flexibility while ensuring you remain connected with your team. CPM champions ideas and achievements, making it an exciting place to nurture your career and thrive.

CPM is committed to fostering career development opportunities for its Operations Executives through continuous training and recognition programs. Working with us means you have a chance to grow within a celebrated framework that prioritizes personal and professional advancement, which is especially highlighted by our Investors in People Gold award.

The employee benefits for the Operations Executive at CPM are extensive. You can expect a competitive salary, life assurance, up to 31 days of holiday, and private medical insurance with Bupa. Additional perks include employer pension contributions, income protection, a hobby fund, eyecare vouchers, and discounts with numerous retailers, making your overall experience with us more rewarding!

In answering, outline any relevant experiences where you coordinated a fleet's maintenance, scheduled repairs, and ensured compliance with regulations. Emphasize your ability to work with vendors and your approach to maintaining records and optimizing performance.

Share specific strategies you've used to promote clear communication, such as regular meetings, updates, or using project management tools. Highlight your understanding of the importance of sharing information for team success and how it fosters collaboration.

You could discuss planning methods, setting goals, and tailoring the content to suit the team's needs. Give examples of past training sessions you organized, focusing on your effectiveness in delivering engaging and informative content.

Detail a particular situation where you identified a pressing issue and the steps you took to resolve it. Outline your approach, the resources you involved, and what you learned from the experience—highlighting your problem-solving skills.

Discuss your proficiency with Salesforce or comparable software, including how you've utilized it for reporting and data management in previous roles. Provide examples of how this has contributed to decision-making or operational improvements.

Illustrate your method of documenting existing processes and gathering feedback from stakeholders. Talk about your experience with analyzing these procedures and implementing improvements based on findings or team suggestions.

Share a systematic process you follow for troubleshooting, including prioritization of issues and collaboration with team members to find solutions. Mention specific tools or methods that help you analyze and address operational challenges.

Describe your method for task prioritization, such as using time management tools or setting short-term and long-term goals. Discuss your ability to adapt and shift priorities based on team needs or project deadlines.

Enumerate key skills such as strong communication, analytical thinking, and attention to detail. Elaborate on how these skills enable effective problem-solving and contribute to enhancing team performance.

Speak about CPM's commitment to inclusivity, career development, and its culture that celebrates diversity. Personalize it by connecting it with your own values and professional aspirations, making a passionate case for why you see this as the right fit for you.