Sr. Director, BIS Product Management

As the Sr. Director, BIS Product Management at Kaseya, your primary responsibilities will include defining and driving product line strategies, building strong customer relationships, managing cross-functional teams to achieve targets, and leading financial planning and analysis. You'll also be involved in collaborating with engineering teams to ensure outstanding product experiences and leading efforts in gathering and implementing customer feedback.

To apply for the Sr. Director, BIS Product Management role at Kaseya, candidates should have at least 7 years of experience in product management along with extensive knowledge of Salesforce, CPQ, and CRM systems. Relevant Salesforce certifications like Salesforce Certified Administrator or Salesforce Certified CPQ Specialist are essential. Strong communication skills and the ability to lead cross-functional teams are also key qualifications.

Kaseya fosters an environment that encourages professional growth through continuous training and development opportunities. As the Sr. Director, BIS Product Management, you'll have access to industry-leading resources and tools, mentorship programs, and a culture that values innovation. We joyfully invest in the long-term growth of our employees, ensuring they can succeed in their careers.

A successful Sr. Director, BIS Product Management at Kaseya should be proficient in Salesforce, CPQ, and Service Cloud technologies. Familiarity with system integration platforms such as MuleSoft or Boomi is crucial, along with a strong understanding of financial planning tools and experience managing back-office systems related to ERP solutions. Technical expertise in the Salesforce platform including Apex and SOQL is also highly desirable.

Kaseya prides itself on a vibrant, empowering culture that thrives on being bold, gritty, and accountable. As the Sr. Director, BIS Product Management, you will work in a dynamic environment where collaboration, innovation, and customer focus are paramount. Our culture emphasizes the importance of relationships and inclusivity, making it a great place for driven professionals eager to impact the technology landscape.

In your response, consider detailing specific Salesforce implementations you’ve been involved in, the strategic impact you’ve observed, and how your experience translates to product management responsibilities. Highlight any relevant certifications and your approach to using Salesforce to drive product success.

Discuss your methods for analyzing customer feedback, such as surveys or user testing. Explain how you align product features with customer needs and the overall business strategy, ensuring that you meet both short-term and long-term goals effectively.

Here, focus on the critical factors that contributed to the success of the launch. Highlight how you managed timing, team collaboration, marketing strategies, and customer engagement. Being specific about metrics or KPIs that demonstrate success will reinforce your competence.

Describe your leadership style and communication techniques that promote collaboration. Share specific instances where you have bridged gaps between teams, resolved conflicts, and ensured everyone is aligned with the product vision.

Discuss your approach to market research and staying informed. Explain how you proactively analyze industry trends and adapt your strategies to maintain a competitive edge while still meeting customer needs.

Here, outline your experience in developing financial models, conducting market analysis, and forecasting revenue. Share your understanding of how to integrate financial planning into product strategy, ensuring that business goals are aligned with product profitability.

Relate a specific example that showcases your problem-solving abilities. Focus on the steps you took to identify the challenge, the rationale behind your decisions, and the eventual outcome—highlighting your resilience and leadership.

Talk about your process for gathering feedback, conducting product testing, and using quality metrics. Explain how you implement changes based on data-driven insights to enhance product quality and improve the customer experience.

Discuss how you cultivate a culture of innovation within your teams. Share examples of innovative products or features you've championed and how they have positively affected user experience and the bottom line.

Express your enthusiasm for Kaseya’s mission and culture. Highlight specific aspects of the company’s strategic goals, values, or recent accomplishments that resonate with you and align with your professional objectives.