Public Involvement Analyst

As a Public Involvement Analyst at Kimley-Horn, your responsibilities include assisting in the day-to-day operations of assigned projects, developing public outreach strategies for transportation initiatives, managing public inquiries, and organizing community events. You'll collaborate closely with team members and external clients to ensure that communication needs are met effectively.

To apply for the Public Involvement Analyst role at Kimley-Horn, you should have at least 1 year of experience in a related position, alongside a Bachelor’s or Master’s Degree in Communication Studies, Public Policy, Business Administration, or a related field. Strong communication and organizational skills are also key attributes for this role.

The Public Involvement Analyst at Kimley-Horn will work on high-profile transportation projects, focusing on engaging the community through various outreach and communication strategies. You will have the opportunity to interact with the public directly, planning and executing events that ensure stakeholder input is successfully integrated into the project.

Kimley-Horn is dedicated to employee growth, offering opportunities for professional development that include tuition reimbursement and extensive internal training programs. As a Public Involvement Analyst, you will have access to these resources to advance your skills and knowledge within the field.

As a Public Involvement Analyst at Kimley-Horn, you can look forward to a comprehensive benefits package. This includes exceptional retirement plans, low-cost medical and dental coverage, flexible time off policies, family-friendly benefits, and performance-based bonuses to recognize your contributions to the team.

When developing public outreach materials, it's important to assess your audience and the project's goals. Use clear, engaging language, and ensure that your materials address the public's concerns and provide relevant information. Incorporating visuals can also enhance understanding and engagement.

Prioritizing projects involves understanding deadlines, stakeholder needs, and resource availability. I utilize organizational tools and techniques such as project management software to track deadlines and communicate effectively with team members, ensuring that each project receives the attention it needs.

In my previous roles, I've coordinated numerous community events, from workshops to public hearings. I pay attention to logistics, manage vendor relationships, and ensure that all staff are aligned on the objectives and agenda of the events to guarantee successful outcomes.

Handling negative feedback requires a calm and understanding approach. I would listen actively to the concerns, acknowledge them, and respond thoughtfully. Providing clear information and solutions can help rebuild trust with the community.

I utilize customer relationship management (CRM) tools and project management software to track public inquiries. These tools help ensure all inquiries are logged, managed efficiently, and referred to the appropriate team members for timely responses.

One instance was during a public meeting where we faced significant concern from community members about traffic changes. By facilitating an open discussion and actively addressing their concerns while presenting the project's benefits, I helped foster a dialogue that led to a more positive community perception of the project.

I'm drawn to Kimley-Horn because of your commitment to community engagement and the quality of work. I admire how you prioritize employee growth and client success, and I want to contribute to impactful transportation projects that benefit the public.

The most important aspect of effective public outreach is authentic communication. Building trust with the community and ensuring transparency about project developments fosters a sense of ownership and collaboration among stakeholders.

I approach outreach for diverse communities by conducting thorough research to understand their unique needs and preferences. This includes tailoring messaging and selecting appropriate communication channels that resonate culturally and linguistically with each group.

I appreciate Kimley-Horn's mission to prioritize client and employee success. Your values align with my own, emphasizing quality work and community focus—an environment where I thrive and can contribute meaningfully.