Behavioral Health Care Manager/Licensed Social Worker - Internal and Adult Medicine - Full Time (40 hours/week)

As a Behavioral Health Care Manager at Kittitas Valley Healthcare, you'll be responsible for supporting and coordinating mental and physical health care for patients under your assigned caseload. This includes engaging with the patient's medical provider and psychiatric consultant as well as collaborating with the broader primary care team to ensure comprehensive patient care.

To qualify for the Behavioral Health Care Manager position at Kittitas Valley Healthcare, candidates must hold one of the following licenses: Licensed Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), or Licensed Marriage and Family Therapist (LMFT). In addition, having at least two years of supervised clinical experience in your respective area is essential.

While prior experience is preferred for the Behavioral Health Care Manager role at Kittitas Valley Healthcare, particularly in a Collaborative Care Model, it is not mandatory. Candidates who demonstrate passion and relevant education are encouraged to apply.

The wage range for the Behavioral Health Care Manager position at Kittitas Valley Healthcare starts at $35.08/hour and can go up to $53.16/hour, depending on your years of applicable experience. We value your expertise and are committed to offering a competitive salary.

Kittitas Valley Healthcare offers a comprehensive benefits package for the Behavioral Health Care Manager position, including low-cost medical, dental, and vision insurance, retirement savings plans, and opportunities for continued education to enhance your professional growth.

In the Behavioral Health Care Manager role, I believe in a collaborative approach, where open communication with the medical provider and the psychiatric consultant is key. I would assess patient needs, create personalized care plans, and ensure that all team members are aligned in delivering care. Sharing updates and feedback regularly helps maintain this collaboration.

I have experience working within the Collaborative Care Model, where I actively participated in communication among team members, ensuring patients received seamless care. I consistently engaged in team meetings, shared patient progress, and incorporated input from various specialties to enhance the patient’s treatment plan.

Building rapport with patients is essential for effective care. I utilize active listening, empathy, and validation of their feelings as techniques to foster trust. I often share my background to help them feel more comfortable and open during sessions.

I approach challenging situations with patience and empathy, assessing the root cause of the behavior. I strive to maintain a calm demeanor and seek to understand their perspective. Sometimes, engaging in problem-solving discussions or offering alternative pathways can help redirect negative behaviors.

I highly value continuing education opportunities that keep me updated with the latest research and practices in Behavioral Health. Workshops, certifications, and collaborative seminars, particularly those focused on innovative treatment approaches like EMDR or mindfulness, can greatly enhance my skills.

I prioritize patient care by assessing urgency and need, focusing first on those requiring immediate attention. I utilize organizational tools such as scheduling software to keep track of appointments and follow-ups, allowing me to dedicate adequate time to each patient.

The most rewarding aspect of being a Behavioral Health Care Manager is witnessing patients achieve their mental wellness goals. Knowing I played a part in their journey, helping them to find their footing again, offers immense satisfaction and motivates me to continuously improve in my role.

To stay current with best practices in mental health care, I engage in professional development through workshops, online courses, and reading relevant literature. I also participate in forums and discussions with peers to learn about new techniques and emerging research.

Confidentiality is vital in my role as a Behavioral Health Care Manager. I strictly adhere to HIPAA guidelines and make sure all patient information is secure. I regularly remind patients of their rights regarding confidentiality and ensure they understand how their information will be used.

I evaluate the effectiveness of treatment plans through regular follow-up appointments and assessments. By tracking patient progress and employing standardized tools or metrics, I can adjust the treatment plan as necessary to optimize outcomes for each patient.