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Sr. Executive Administrator - job 1 of 5

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The role provides direct administrative support for the head of Global Investor Relations at Visa as well as general assistance to other team members. This position handles details of a highly confidential and critical nature and requires a broad working knowledge of departmental and company policies and practices.

This role is an individual contributor with a primary focus on execution. This position is at a developing professional level and solves a range of straightforward problems and analyzes possible solutions using standard procedures. This position receives a moderate level of guidance and supervision.

  • Efficiently manage the inbox for senior executive and Investor Relations group.
  • Coordinate and manage executive schedules, including arranging thousands of complex meetings annually, both internally and externally. This includes relationships with thousands of investors and 40 sell-side analysts. In addition to scheduling meetings, this means anticipating and prioritizing scheduling needs based on deadlines and deliverables. This will require coordination with the office of the CEO, CFO and other Visa leaders and stakeholders.
  • Serve as a liaison between client executives and internal teams.
  • Coordinate high-level external and complex global meetings. Engagement types include quarterly earnings-related tasks, conferences, non-deal roadshows, internal prep and external investor calls and meetings, and any special projects (as requested).
  • Manage administrative processes such as Travel & Expense (T&E) and purchasing for large, global organizations.
  • Oversee budgeting, expense reporting, and financial recordkeeping.
  • Perform administrative support duties, including but not limited to drafting and typing correspondence, proofreading and formatting business documents or broad communications, making copies and preparing them for signatures, directing inquiries to the proper party within the team, and maintaining and ordering office supplies
  • Assist in the preparation of executive-level reports and presentations, leveraging advanced technology skills.
  • Maintain a high level of detail and organization to prevent enterprise-level errors.
  • Regularly interface and liaise with client executives.
  • Frequently interact with senior executives and all organizational levels, requiring a high degree of independence and empathy.
  • Exercise the ability to redirect or push back on behalf of the executive while maintaining positive rapport and professionalism.
  • Independently manage complex tasks, proactively identify and resolve issues, and plan ahead to ensure smooth operations.
  • Provide dedicated support to senior executives, specifically supporting s Senior Vice President (SVP).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership and site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Expert level proficiency in the following

  • Expert proficiency on all Microsoft products including Excel, PowerPoint, Word and Outlook.
  • Must have experience in supporting executives in a fast-paced and demanding work environment
  • Demonstrated professionalism and discretion and experience in working with highly confidential information
  • Can-do attitude. must be proactive and solution oriented, looking for ways to add value and assist the team
  • Demonstrated ability to multi-task, respond to needs quickly and efficiently and prioritize work with a strong attention to detail
  • Must be a self-starter and able to work with little or no supervision
  • Ability to effectively communicate and collaborate with a diverse range of people and functions
  • Exercise excellent judgment in setting priorities and interacting with internal and external contacts
  • Demonstrated ability to anticipate the needs of the executive and team
  • Ability to work well under pressure and respond to tight deadlines
  • Excellent verbal and written communication skills
  • Strong focus on customer service, team player mentality and ability to work collaboratively with others.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $102,600 to  145,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$123875 / YEARLY (est.)
min
max
$102600K
$145150K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Executive Administrator, Visa

Are you looking to take on a rewarding role as a Sr. Executive Administrator at Visa in the vibrant city of San Francisco? If you thrive in a fast-paced environment and love being at the heart of a dynamic team, then this is the perfect opportunity for you! In this role, you'll be providing essential administrative support to the head of Global Investor Relations, along with assisting team members with a variety of tasks. Your day-to-day will include managing executive schedules and inboxes, coordinating complex meetings, and connecting with both internal teams and external client executives. Your attention to detail will be crucial as you'll handle confidential information and manage critical administrative processes, including budgeting and expense reporting. We are searching for someone who is not only proactive and solution-oriented but can also effectively juggle multiple priorities while maintaining high-quality standards. Excellent communication skills are a must, as you’ll frequently interact with senior executives and stakeholders. Furthermore, this hybrid role offers the flexibility to work both remotely and in-office, making it a great fit for those seeking balance in their work life. Join us at Visa and contribute to our mission of connecting the world through innovative payment solutions, making an impact that empowers individuals, businesses, and economies across the globe!

Frequently Asked Questions (FAQs) for Sr. Executive Administrator Role at Visa
What are the key responsibilities of a Sr. Executive Administrator at Visa?

As a Sr. Executive Administrator at Visa, your primary responsibilities include managing the inbox and schedules for senior executives, coordinating complex meetings with a range of stakeholders, and serving as a liaison between client executives and internal teams. You'll also handle administrative processes such as budgeting and expense reporting, while preparing executive-level reports and presentations that leverage advanced technology skills.

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What qualifications does Visa look for in a Sr. Executive Administrator?

Visa typically seeks candidates for the Sr. Executive Administrator position who have at least 2 years of relevant work experience along with a Bachelor’s Degree. Preferred candidates may have 3 or more years of experience or an advanced degree. Expert proficiency in Microsoft Office products, exceptional communication skills, a proactive attitude, and the ability to manage complex tasks independently are essential qualifications.

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How does the hybrid work model for the Sr. Executive Administrator position at Visa function?

The hybrid work model for the Sr. Executive Administrator role at Visa allows employees to alternate their work time between remote and office settings. Generally, you would be expected to be in the office 2-3 days a week, amounting to 50% or more of your work time in the office, depending on business needs, providing flexibility while ensuring collaboration with your team.

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What skills are necessary to succeed as a Sr. Executive Administrator at Visa?

To succeed as a Sr. Executive Administrator at Visa, one must possess strong organizational skills, the ability to multitask, excellent verbal and written communication skills, and a high degree of professionalism. Proficiency in Microsoft Office applications, especially Excel and PowerPoint, along with the capability to handle confidential information, are also critical.

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What kind of experience can help candidates stand out for the Sr. Executive Administrator role at Visa?

Candidates who have experience in supporting executives in fast-paced, demanding environments are often favored for the Sr. Executive Administrator role at Visa. Demonstrating a can-do attitude, solution-oriented thinking, and excellent judgment while interacting with diverse teams will certainly help you stand out in the application process.

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Common Interview Questions for Sr. Executive Administrator
Can you describe your experience managing complex executive schedules?

When answering this question, focus on specific examples from your past roles where you successfully coordinated multiple meetings, prioritized tasks, and handle last-minute changes. Highlight your organizational skills and your ability to communicate effectively with multiple stakeholders.

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How do you handle confidentiality in your work?

Emphasize your understanding of the importance of confidentiality in an administrative role. Discuss your methods for safeguarding sensitive information and your experience working with confidential documents while maintaining professionalism and discretion.

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What tools or software have you used to manage administrative tasks?

Mention specific tools and software you have used, focusing on Microsoft Office applications. Provide examples of how you leveraged these tools to enhance productivity and effectiveness in your previous positions, demonstrating your familiarity with technology.

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Describe a time when you had to resolve a conflict or issue between stakeholders.

Use the STAR method (Situation, Task, Action, Result) to outline a specific scenario where conflict arose. Describe the context, your responsibilities, the actions you took to mediate, and the positive outcome that followed.

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How do you prioritize tasks when working under tight deadlines?

Discuss your strategy for assessing workload and deadlines. Mention techniques you use to prioritize effectively, such as creating to-do lists, using calendars, and having regular check-ins with your teams to ensure alignment on priorities.

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What experience do you have in preparing reports and presentations?

Detail your experience in compiling data, analyzing it, and presenting it in user-friendly formats. Highlight any specific types of reports or presentations you’ve prepared in the past, particularly for executive-level audiences or stakeholders.

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How would you describe your communication style?

Reflect on your communication style and adapt this answer to align with the needs of the role at Visa. Highlight clarity, professionalism, and the ability to adapt your style based on your audience as key components of your communication approach.

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Have you ever had to manage travel arrangements for executives? If so, how did you handle it?

Give examples of travel arrangements you have managed, detailing your attention to detail regarding itineraries, scheduling, and handling unforeseen changes. Discuss how you ensured a smooth travel experience for the executives involved.

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What motivates you to support high-level executives?

Share your enthusiasm for providing support and enabling others to be successful. Discuss how you find satisfaction in helping professionals reach their goals and how it aligns with your career aspirations.

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Can you provide an example of when you had to work independently to resolve a problem?

Discuss a specific incident where you took initiative to identify an issue and resolved it autonomously. Emphasize your problem-solving skills and how your quick thinking led to a positive resolution.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11357 jobs
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Full-time, hybrid
DATE POSTED
April 6, 2025

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