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Door-to-Door Patient Appointment Liaison

About Us:

Legion is an award-winning, history-making outreach consultancy specializing in non-traditional boots on the ground and phone outreach. From sales outsourcing to public pressure campaigns, we deploy canvassers and callers to identify, interact, and influence. Legion’s team hails major victories from COVID-19 frontline outreach, rolling out the nation’s largest curbside composting program, and deep canvassing in political swing districts. From phone banking, surveying, persuasion, door-to-door canvassing, street canvassing, petitioning, flyering,and  tabling, we do it all. Rapidly scaling up and down, Legion’s hiring pipeline has been automated to a point of ruthless efficiency, while maintaining human oversight. 

But all that success and optimization is gravy. Legion’s truly unique advantage is our combined might: marrying military discipline, Fortune 500 Tactics, and political savvy. We create and maintain agile and disciplined operatives at every level who can work a political campaign one month, then a real estate persuasion or corporate sales project the next. 

That’s why unions, politicians, government agencies, developers, hotels, and even movie theaters all trust Legion. 

Job Summary:

We are seeking an enthusiastic Door-to-Door Patient Consultants to connect individuals with healthcare services available through USA Clinics. Your primary responsibilities will include representing Legion and USA Clinics with a focus on professionalism, adherence to best practices, and achieving outreach goals. In this role, you will engage with community members, share valuable information about healthcare access, and help them take the next step toward improving their well-being by assisting them with scheduling appointments.




Key Responsibilities

Community Engagement:

    • Conduct door-to-door and street canvassing activities, effectively representing Legion and USA Clinics.
    • Communicate professionally and authentically, aligning all interactions with our values and practices to foster trust and credibility.

Healthcare Outreach:

    • Visit residential areas to inform community members about available healthcare services and the benefits of connecting with USA Clinics.
    • Distribute marketing materials such as brochures or flyers to raise awareness and encourage community involvement.

Building Connections:

    • Educate and build trust by sharing key benefits, answering questions, and collecting contact information from potential patients.
    • Assist in guiding community members toward scheduling appointments, ensuring a seamless connection to healthcare services.

Professionalism and Excellence:

    • Maintain a professional, approachable demeanor in all interactions, consistently meeting or exceeding quotas and performance standards.
    • Memorize and adapt scripts and talking points to engage in meaningful, genuine conversations tailored to each interaction.

Activity Reporting:

    • Track and report daily activities, including the number of doors visited leads generated, and appointments facilitated.

Timeliness and Accountability:

    • Ensure punctuality and a structured approach to all activities, demonstrating a relentless pursuit of excellence in every task.

Qualifications:

  • Previous experience in canvassing, sales, or customer service is preferred but not required.
  • Excellent communication skills, with the ability to adapt and engage in varied conversational styles.
  • Strong work ethic, with a demonstrated commitment to achieving set targets and maintaining high professional standards.
  • Ability to memorize and effectively use talking points and scripts while being adaptable in conversations.
  • Reliable transportation and ability to work flexible hours, including evenings and weekends, as needed.
  • Bilingual in English and Spanish is strongly preferred to support our Spanish-speaking customers effectively.

Benefits:

  • Competitive pay and performance-based incentives.
  • Opportunity to work with a dedicated and supportive team.
  • Gain valuable experience in community engagement.

Legion is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position Type: Part-Time, Possibility of Full-Time 


Pay: $25 per hour

Legion is an Equal Opportunity Employer.

Average salary estimate

$52000 / YEARLY (est.)
min
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$52000K
$52000K

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What You Should Know About Door-to-Door Patient Appointment Liaison, Legion Outreach Consulting

At Legion, an award-winning and innovative outreach consultancy, we're on the lookout for enthusiastic Door-to-Door Patient Appointment Liaisons! In this exciting role, you'll act as a vital bridge between our community and USA Clinics, sharing essential healthcare information and assisting individuals in scheduling appointments. Imagine hitting the streets, engaging in meaningful conversations with community members, and promoting access to vital healthcare services. Your days will be filled with building connections and fostering trust within the community, all while maintaining a professional and approachable demeanor. As you go door-to-door, you'll not only distribute informative flyers and brochures but also address questions and guide residents on how to access healthcare. We believe that your ability to communicate effectively is key, and that’s why we’re looking for individuals with strong communication skills who can adapt to various conversational styles. While previous experience in canvassing, sales, or customer service is a plus, it's not a requirement. What matters most is your passion for helping people and your of reliable transportation to navigate the neighborhoods. Join our dedicated team at Legion, where every interaction can lead to a positive change in someone's life. With the potential for part-time or full-time work and competitive pay of $25 per hour, this role not only offers financial rewards but also an opportunity to gain unique experience in community outreach. So, if you're ready to make a difference and have fun while doing it, apply today and become a part of our mission!

Frequently Asked Questions (FAQs) for Door-to-Door Patient Appointment Liaison Role at Legion Outreach Consulting
What are the primary responsibilities of a Door-to-Door Patient Appointment Liaison at Legion?

As a Door-to-Door Patient Appointment Liaison at Legion, your main responsibilities include conducting door-to-door canvassing to engage with community members, sharing information about USA Clinics' healthcare services, and assisting individuals in scheduling appointments. You'll also distribute marketing materials to raise awareness, answer questions to foster trust, and track your daily activities to ensure efficient outreach efforts.

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What qualifications do I need to become a Door-to-Door Patient Appointment Liaison at Legion?

To qualify for the Door-to-Door Patient Appointment Liaison position at Legion, previous experience in canvassing, sales, or customer service is preferred but not mandatory. Strong communication skills, the ability to adapt in conversations, a commitment to achieving targets, and reliable transportation are essential. Bilingual candidates proficient in English and Spanish are strongly preferred, enhancing our outreach to Spanish-speaking community members.

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What is the pay structure for Door-to-Door Patient Appointment Liaisons at Legion?

Door-to-Door Patient Appointment Liaisons at Legion earn a competitive pay of $25 per hour, with performance-based incentives available. The position is flexible, allowing for both part-time and full-time opportunities, making it an appealing option for those looking to balance work with other commitments.

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How does Legion ensure the success of its outreach initiatives?

Legion ensures the success of its outreach initiatives through a combination of military discipline, Fortune 500 tactics, and political savvy. Our detailed training and emphasis on professionalism equip Door-to-Door Patient Appointment Liaisons to engage authentically with community members while meeting or exceeding performance standards in outreach efforts.

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What kind of work environment does Legion provide for its Door-to-Door Patient Appointment Liaisons?

At Legion, we foster a supportive and inclusive work environment for our Door-to-Door Patient Appointment Liaisons. You'll be part of a dedicated team focused on achieving community engagement goals while connecting individuals with essential healthcare services. We celebrate diversity and are committed to providing a positive atmosphere where all employees feel valued.

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Common Interview Questions for Door-to-Door Patient Appointment Liaison
How would you approach a conversation with a hesitant community member?

In this situation, it's crucial to listen actively and show empathy. Start by acknowledging their hesitation and gently explain the benefits of the healthcare services you represent. Relate to their needs and experiences, and aim to build trust by being authentic and professional in your approach.

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Can you describe a time when you met or exceeded your outreach goals?

Share a specific example that highlights your strategies for success. Discuss how you set clear targets, engaged the community effectively, and adapted your approach based on feedback and results. Emphasizing teamwork and collaboration can also demonstrate how collective effort can drive success.

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What strategies would you use to promote healthcare services in a diverse community?

I would tailor my outreach efforts by understanding the community's demographics and needs. Utilizing bilingual communication, relevant materials, and culturally sensitive approaches can help engage diverse individuals. Building relationships and trust is key, as well as thoroughly educating them about the advantages of the services we provide.

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What is your experience with door-to-door outreach or canvassing?

If you have direct experience, describe it highlighting specific roles and responsibilities. If not, mention relevant skills from past positions, such as strong communication, teamwork, or customer service that demonstrate your ability to adapt and engage with others effectively.

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How would you handle a situation where a community member is not interested in healthcare services?

In such cases, remain calm and respectful. Thank them for their time and ask if they have any questions or concerns you might clarify. Sometimes, sharing a relevant success story or another service can pique their interest. Always leave the door open for future conversation.

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Describe your process for tracking and reporting outreach activities.

I prioritize organization and consistency. I would maintain a daily log of activities, ranges of outreach numbers, and any leads generated. This ensures accountability and provides insights for future strategies. Utilizing technology can also streamline this process.

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What role does professionalism play in this position?

Professionalism is paramount as it fosters trust and encourages community engagement. It involves dressing appropriately, communicating clearly, and representing both Legion and USA Clinics positively in every interaction. Upholding these standards can significantly impact the success of outreach efforts.

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Can you provide an example of how you would educate someone about healthcare access?

I would start by asking questions to understand their current knowledge and needs. Then, using clear and relatable language, I would share key information about available services, the benefits of timely access, and walk them through the steps of scheduling an appointment.

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How do you handle feedback or rejection when canvassing?

Handling rejection requires resilience and a positive mindset. I view feedback, even negative, as an opportunity to improve. I would keep the conversation constructive and learn from each experience. Adapting my approach based on feedback can enhance future outreach.

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Why do you want to work as a Door-to-Door Patient Appointment Liaison at Legion?

Express your passion for community engagement and desire to make a positive impact in healthcare access. Highlight Legion's commitment to agility, professionalism, and teamwork that resonates with your personal values. Your motivation can significantly enhance your candidacy.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 22, 2025

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