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Territory Manager (Winnipeg)

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.

Job Description

WHAT YOU'LL BE DOING:

The territory manager develops new prospects and interacts with existing customers to increase sales of products and services with a general focus on local market accounts and prospects. The territory manager may also be responsible for a limited number of key or named accounts.

 

Duties include, but are not limited to: 

  • Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
  • Negotiate prices, terms of sale and service agreements.
  • Ensure high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
  • Set account and territory plans on an annual, quarterly and monthly basis.
  • Coach and mentor less experienced sales representatives as needed.

 

WE VALUE DIVERSITY Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential and empower them to be their authentic selves.  Lennox is an equal-opportunity employer.  

 

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

  • Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
  • Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy-in.
  • Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

           #LI-Remote

#LI-SB1

Qualifications

WHAT WE ARE LOOKING FOR: 

  • Bachelor's degree or an equivalent combination of education and experience. Requires at least 1-year related experience.
  • Requires strong abilities in building relationships, listening, persuading, negotiating, and managing time.
  • Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Effective at written and verbal communication.
  • Requires intermediate industry and product knowledge.
  • Must be able to use Microsoft Office and Customer Relationship Management software.

WHAT WE OFFER: 

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for the growth and development of all our employees, largely promoting from within the organization.  This is a remote-based opportunity.  

  • Competitive base salary
  • Excellent medical plans designed to support healthy lifestyles
  • Mental and financial health programs
  • Retirement Savings Programs with company matching
  • Employee stock purchase program
  • Community involvement opportunities
  • Robust employee assistance program
  • And much, much more!

This position offers a commission-based incentive plan with a compensation range based on the candidate’s qualifications, experience, and education.  In addition, you will have a company car or car allowance plus the opportunity to earn up to $58,000 CDN/year in bonuses, plus uncapped payouts for “over-target” commissions.

Average salary estimate

$58000 / YEARLY (est.)
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$58000K
$58000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Territory Manager (Winnipeg), Lennox International

Are you ready to make a significant impact in the HVACR industry? Join Lennox International as a Territory Manager in Winnipeg! In this dynamic role, you'll be the driving force behind our sales efforts, interacting with both new prospects and existing customers to enhance their experience with our top-notch climate control solutions. Your day will be filled with selecting the right products for each customer's unique needs, negotiating deals, and maintaining lasting relationships that lead to repeat business. Not only will you set actionable plans for your territory, but you'll also have the chance to mentor and coach less experienced sales reps, sharing your knowledge and expertise. At Lennox, we pride ourselves on fostering a diverse and inclusive environment where all employees can thrive and contribute their best selves. We're looking for someone with at least a bachelor's degree and a year of relevant sales experience, along with strong relationship-building skills and an ability to communicate effectively. Our success lies in your ability to adapt to different situations and make confident decisions to drive results. With a competitive salary, a commission structure that rewards overachievement, and a generous benefits package, this remote opportunity also includes a company car or allowance. Come be a part of a legacy of innovation that not only helps businesses but also promotes a healthier environment!

Frequently Asked Questions (FAQs) for Territory Manager (Winnipeg) Role at Lennox International
What are the responsibilities of a Territory Manager at Lennox International?

As a Territory Manager at Lennox International, you will develop new prospects, engage with existing customers, and boost sales of HVACR products and services. This role involves selecting suitable products based on customer needs, negotiating prices, ensuring customer satisfaction through long-term relationships, and managing account and territory plans effectively.

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What qualifications do I need to become a Territory Manager at Lennox International?

To qualify for the Territory Manager position at Lennox International, you should possess a bachelor's degree or an equivalent combination of education and experience, along with at least one year of relevant sales experience. Strong skills in building relationships, effective communication, and knowledge of sales tactics are essential for success in this role.

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How does Lennox International support professional growth for Territory Managers?

Lennox International is committed to the growth and development of its employees. As a Territory Manager, you will find limitless opportunities for advancement, with a focus on promoting from within. Additionally, mentoring and coaching opportunities are available to help you hone your skills and reach your full potential.

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What is the work environment like for a Territory Manager at Lennox International?

The work environment for a Territory Manager at Lennox International is remote, offering flexibility while encouraging collaboration with a diverse range of colleagues. The company values diversity and inclusion, striving to create workplaces that reflect the communities in which they operate, thereby fostering a vibrant work culture.

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What compensation package can a Territory Manager expect at Lennox International?

At Lennox International, Territory Managers enjoy a competitive base salary, a commission-based incentive plan that rewards performance, and additional benefits such as medical plans, retirement savings programs, an employee stock purchase program, and more. Compensation can include bonuses up to $58,000 CDN per year based on performance.

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Common Interview Questions for Territory Manager (Winnipeg)
How do you prioritize your tasks as a Territory Manager?

When answering this question, focus on your ability to balance urgent tasks with long-term goals. Discuss methods you use for prioritization, such as setting clear objectives, utilizing CRM software, and regularly updating your plans based on sales performance and customer needs.

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Can you describe a successful negotiation experience?

In responding to this question, share a specific example where you effectively negotiated terms with a client. Highlight the strategies you used to understand their needs, build rapport, and arrive at a mutually beneficial agreement, showcasing your negotiation skills relevant to the Territory Manager role.

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What strategies do you use to develop client relationships?

Talk about your approach to relationship building, whether it involves regular check-ins, understanding client needs, or tailoring communication styles. Emphasize listening skills and how you use customer feedback to enhance those relationships.

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How do you handle difficult customers?

Explain how you approach difficult situations with customers by remaining calm, listening to their concerns, and working toward a solution. Discuss your belief in maintaining a positive relationship, even in challenging interactions, to foster repeat business.

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What performance metrics do you focus on as a Territory Manager?

Outline the key performance indicators (KPIs) such as total sales volume, new customer acquisitions, customer retention rates, and feedback metrics that you monitor. Explain how these metrics inform your strategy and decision-making.

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Describe a time you exceeded sales targets. What was your approach?

Prepare a detailed example that showcases your tactics and strategies that led to exceeding sales targets. Highlight aspects such as understanding the market, customer engagement, and teamwork to paint a picture of your capabilities.

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How do you stay informed about industry trends?

Discuss your methods for staying current with HVACR industry trends, such as subscribing to relevant publications, attending trade shows, or participating in professional groups. Emphasize your commitment to continuous learning as a Territory Manager.

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What role does technology play in your sales strategy?

Explain the importance of technology in your sales strategy, including the use of CRM systems, data analysis tools, and virtual communication platforms. Stress how technology can enhance your outreach and follow-up processes.

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How do you ensure customer satisfaction after the sale?

Describe your approach to customer satisfaction post-sale, which may include regular follow-ups, addressing concerns, and using surveys to gather feedback. Highlight how ensuring satisfaction can lead to repeat business.

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What do you believe makes a successful Territory Manager?

Focus on the core competencies you believe are essential for success, such as adaptability, decision-making, and results-driven attitude. Share your philosophy on balancing the needs of the customer with the goals of the company.

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Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong h...

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March 26, 2025

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