The Associate Director of Residence Life leads a team of Resident Directors, working alongside them to assist with escalated residential student crisis, behavioral, and resourcing situations and needs. This position reports to the Director of Residence Life, assisting them by producing, overseeing, and implementing leadership development and student development programming and curriculum. This position supervises a team of 8 Resident Directors, providing leadership and resourcing in various one on one and small group contexts for the purpose of professional development, follow-up, and case management advice and assistance. The Associate Director of Residence Life engages and interacts regularly with Resident Assistants in development and engagement contexts, such as teaching RA Connect, facilitating RA Orientation, and hosting other Residence Life events. This position leads 1-2 committees comprised of various Resident Directors and veteran Resident Assistants, facilitating a collaborative environment to accomplish various Residence and Student Life objectives. This position assists the Director of Residence Life in the development of Resident Assistant curriculum, as well as other Residence Life programming initiatives. The ideal candidate is emotionally intelligent, relational, resilient, self-motivated, possesses advanced crisis resolution skills, has extensive experience communicating in both small and large group contexts, and can teach and transfer their skillset to others.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Supervise Resident Directors

• Conduct biweekly one-on-one meetings to discuss, debrief, and strategize solutions for hall-related issues, and to facilitate professional and spiritual development growth opportunities.
• Plan and lead weekly male or female Resident Director small group for the purpose of communication, community building, spiritual development, policy updates, and debriefing crisis scenarios.
• Review Resident Director work performance and offer feedback, correction, and coaching as needed.
• Provide guidance in elevated residential student crisis scenarios in an on-call, as needed, basis.
• Assist the Director of Residence Life in the planning and development of various RD training occurrences, such as New RD Orientation, RD Training, etc.

Resident Assistant Oversight, Programming & Selection

• Assist the Director of Residence Life in the planning and facilitation of annual Residence Life events and programming initiatives, such as RA Orientation, Boonies, and the RA Banquet.
• Assist the Director of Residence Life in the planning and facilitation of recurring Residence Life programming initiatives, such as RA Connect and the Redeeming Sexuality program.
• Assist the Director of Residence Life in the design and execution of the Resident Assistant selection, training, and disciplinary processes.
• Lead the male or female RD team during the Resident Assistant selection process, providing guidance, communication, and instruction on all aspects of the process.
• Facilitate Resident Assistant corrective reviews and other disciplinary actions.

Residential Student Case Management

• Liaison with other University offices regarding residential student situations, issues, or resourcing needs.
• Address escalated residential student disciplinary, behavioral, and crisis situations, corresponding with University stakeholders, student parents or guardians, and Student Life staff as the situation requires.
• Assist and support Resident Directors in the management of ongoing and multiple-instance residential student cases.
• Monitor and evaluate campus Incident Report briefs, ensuring that IRs are addressed, processed, and closed in a timely and effective manner.

Committee Leadership

• Lead one to two committees comprised of Resident Directors and veteran Resident Assistants to accomplish Residence and Student Life objectives.
• Facilitate a collaborative and team environment, ensuring that meetings are planned and executed smoothly, and that deliverables are met in a timely manner.

Residence Life Team Duties

• Meet weekly with Residence Life team to plan, strategize, and meet objectives.
• Work alongside the male or female Senior Resident Director to ensure that new Resident Directors have appropriate access to coaching and training resources.

Residence Life Representative Duties

• Represent the Residence Life team at College for a Weekend, interfacing with prospective students and parents for the purpose of student recruitment.
• Provide excellent customer service to students, parents, and other Residence Life stakeholders.
• Represent Residence Life at various Student Affairs open houses, meet and greets, or other initiatives.

Other Duties

• Lead and facilitate Summer Resident Director and Resident Assistant programs.
• Remains abreast of existing and emerging technologies, processes, products, services and leading industry performance benchmarks as it pertains to Student Affairs.
• Other Duties as Assigned.

SUPERVISORY RESPONSIBILITIES  

This position supervises 8 Resident Directors.

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

• Master’s degree in higher education administration, student affairs, or related area either in progress or completed.

• 2-3 years of student or peer development and engagement experience.
• 2-3 years of small and large group communication experience in workshop, seminar, or teaching contexts.

Preferred Qualifications

• Completed master’s degree in higher education administration, student affairs, or related area.

• 3-4 years of student or peer development and engagement experience.
• 3-4 years of small and large group communication experience in workshop, seminar, or teaching contexts.
• 3-4 years of crisis management or lay counseling experience.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

• Starts tasks right away and finishes quickly, working towards assigned tasks and goals with focus and proactive intention.

• Asks questions others don’t, sees the relationship between ideas, possesses innovative and novel solutions, ideas, and plans.

• Maintains a high attention to detail, completes tasks successfully and on time, and keeps their priorities appropriately balanced.

• Takes charge and leads others towards goals with confidence and initiative, utilizing their team with intelligence and care.

• Thinks things through, identifying the reasons for their actions and making quality decisions after obtaining the necessary facts.

• Approaches their work and goals with confidence and competence, having an appropriate degree of faith in their own ability to accomplish their tasks.

• Demonstrates moral character and a desire to be transparent and to do what is right at all times.

• Communicates clearly, demonstrating an aptitude and confidence for communicating in a variety of scenarios and to a variety of demographics, ensuring smooth and clear presentation and transfer of information.

Emotional Intelligence

• Demonstrates the ability to understand others and what motivates them, utilizing this ability to make others feel valued, heard, and interesting.

• Overcomes challenges while continuing to fulfill their duties, remaining optimistic under pressure and in the face of adversity.

Physical and Sensory Abilities

• Frequently required to travel to local and campus locations.

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Frequently required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 20 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is in an office setting.  However, work frequently occurs in a variety of other settings; including, but not limited to, residence halls, warehouses, and outdoor activities. 

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) may be required for travel in the performance of the essential functions of this position.  Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

Target Hire Date

2025-05-15

Time Type

Full time

Location

Lynchburg - In Office

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.