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Telecommunications Specialist - job 1 of 2

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Telecommunications Specialist to join our team at Fort Liberty, NC. 

  • Must be a US Citizen  
  • Must possess a DoD Secret Clearance 
  • Non-remote (relocation incentive available) 

The Telecommunications Specialist will oversee and optimize the performance and functionality of the telecommunications systems in support of the Network Enterprise Center (NEC) at Fort Liberty, NC. As a key member of Link Solutions, you will leverage cutting-edge technology and communication systems.

Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. 

Job Responsibilities: 

  • Install, de-install, maintain, repair, and test multiple-conductor aerial, underground, and buried communications cable to include coaxial, fiber optics, and copper/conventional cable. 
  • Perform administrative, O&M functions, and routines required for the telephone switching equipment, voice mail system, and firewall. 
  • Perform routine maintenance and troubleshooting. 
  • Perform customer features and activate and de-activate voice mail accounts. 
  • Work with government customers to identify needs or opportunities for improvement. 
  • Ensure assigned tickets are addressed with government clients. 
  • Update/maintain all ISP and remote communications facilities' final drawings. 
  • Validate installation communications and cable drawings and submit red-line changes.  
  • Maintenance of telephone poles, manholes, handholds, and outside terminals. 
  • Provide cable audits of manholes, hand-holes, pedestals, communications closets, MDF, and IDF. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  

Qualifications

  • US Citizen.
  • Ability to obtain and maintain a DoD Secret Clearance (will sponsor the right candidate). 
  • Five (5+) years experience in telecommunications infrastructure, facility design, and installation. 
  • Knowledge and experience of BICSI rules, regulations, and standards. 
  • Knowledge of OSHA safety regulations and industry standards and practices. 
  • Knowledge of Avaya Switches. 
  • Experience with MS Office Suite. 

Preferred:

  • Active secret clearance.
  • BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
  • IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
  • Avaya Switch training and certification.
  • Experience providing DoD organizations with technical support.
  • Experience working in a Department of Defense (DoD) environment and overseeing government programs.
  • Experience providing quality service and support for mission-critical systems.
  • Problem solver and troubleshooter who thrives in resolving complex problems.
  • Strong self-starter requiring minimal supervision.
  • Excellent communication skills (written and oral) and interpersonal skills.
  • Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. 

Additional Information

This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next several weeks, at which time interviews and offers will be extended upon successful contract award.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V.  We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines. 

Average salary estimate

$85000 / YEARLY (est.)
min
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$75000K
$95000K

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What You Should Know About Telecommunications Specialist, Link Solutions, Inc.

At Link Solutions, we believe that communication is the backbone of effective operations, and that's why we're on the lookout for a talented Telecommunications Specialist to join our team at Fort Liberty, NC. If you’re a US citizen with a knack for optimizing telecommunications systems and a passion for supporting our national security, this might be the perfect fit for you! In this role, you will get to install, maintain, and troubleshoot complex communications cable systems including coaxial, fiber optics, and copper cables. You’ll have the chance to work closely with our government clients to ensure their telecommunications needs are not just met but exceeded, giving you a direct impact on mission success. Our team prides itself on employing cutting-edge technology, and you will have ample opportunity to develop your skills with state-of-the-art equipment. Plus, we prioritize work-life balance and employee well-being, allowing you to excel in your personal and professional life. With your experience in telecommunications infrastructure and your ability to obtain a DoD Secret Clearance, you will fit right in. So, if you're ready to make a change and work with a team that values innovation and quality in the tech landscape, send us your resume. We can't wait for you to make a difference as our new Telecommunications Specialist at Link Solutions!

Frequently Asked Questions (FAQs) for Telecommunications Specialist Role at Link Solutions, Inc.
What are the responsibilities of a Telecommunications Specialist at Link Solutions?

As a Telecommunications Specialist at Link Solutions, you will play a crucial role in overseeing and optimizing telecommunications systems. Your responsibilities will include installing and maintaining various types of communications cables, performing administrative functions for switching and voicemail systems, and collaborating with government clients to identify improvements. You will also be responsible for routine troubleshooting and maintenance tasks while ensuring compliance with safety regulations.

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What qualifications do I need to become a Telecommunications Specialist at Link Solutions?

To qualify for the Telecommunications Specialist position at Link Solutions, candidates must be US citizens and possess a DoD Secret Clearance or the ability to obtain one. You should have at least five years of experience in telecommunications infrastructure, along with knowledge of BICSI rules and OSHA safety regulations. A BA/BS degree in Engineering, Computer Science, or related fields, along with relevant certifications like CompTIA Security+ CE or CCNA Security, are preferred.

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Is the Telecommunications Specialist position at Link Solutions a remote job?

No, the Telecommunications Specialist position at Link Solutions is not remote. It's based at Fort Liberty, NC, to ensure close collaboration with the team and government clients. However, Link Solutions offers relocation incentives for candidates who need to move to the area.

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What kind of projects will I be working on as a Telecommunications Specialist at Link Solutions?

As a Telecommunications Specialist at Link Solutions, you will be involved in cutting-edge telecommunications projects supporting the Network Enterprise Center at Fort Liberty. This includes working with advanced communication systems while ensuring optimal operational performance and making contributions to national security through technology.

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What benefits does Link Solutions offer for the Telecommunications Specialist role?

Link Solutions offers a competitive compensation and benefits package for the Telecommunications Specialist position, including paid holidays, paid time off, medical and dental benefits, long and short-term disability, life insurance, referral bonuses, and a relocation reimbursement program. Additionally, they offer certification reimbursement and a retirement plan, making it a great workplace for long-term career development.

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Common Interview Questions for Telecommunications Specialist
Can you describe your experience with telecommunications infrastructure?

When answering this question, detail your hands-on experience with various telecommunications systems, including installation, troubleshooting, and maintenance. Mention the types of cables you've worked with, any specific technologies or brands you're familiar with—such as Avaya switches—and highlight any projects you’ve contributed to that showcase your expertise.

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How do you ensure compliance with safety regulations in telecommunications work?

Highlight any relevant safety training you've received, such as OSHA regulations, and explain how you incorporate safety measures into your daily work. Provide examples of how you've identified or mitigated risks during prior projects, underscoring your commitment to workplace safety.

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What steps do you take to troubleshoot telecommunications issues?

Discuss your systematic approach to troubleshooting—whether it’s isolating the problem, using diagnostic tools, or collaborating with team members. Give a specific example of a complex issue you've resolved, emphasizing your analytical skills and ability to work under pressure.

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How do you manage your time and prioritize tasks in a fast-paced environment?

Share techniques you employ for time management and task prioritization, such as using task lists, digital tools, or agile methodologies. Provide an example of a project where you successfully managed competing deadlines and maintained high-quality service.

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What experience do you have in working with government clients?

Describe any experiences you’ve had working in government contracts or directly with government clients, focusing on the unique challenges and requirements in that context. Emphasize your communication skills and how you ensured client satisfaction.

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Can you explain the process of cable installation and maintenance?

Outline the steps involved in cable installation and maintenance, from planning and site surveys to the physical installation and post-installation testing. Be thorough in your explanation to demonstrate your comprehensive understanding of the process.

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What technical certifications do you hold relevant to this role?

Detail any certifications you possess that align with the Telecommunications Specialist role, such as CompTIA Security+ CE or CCNA Security. Explain how these certifications have equipped you with the necessary skills and knowledge in telecommunications.

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How do you approach collaboration with team members?

Share your collaborative experiences and approach to teamwork. Highlight specific instances where your communication skills and ability to work in diverse teams have facilitated project success. Make sure to emphasize the importance of clarity and feedback in teamwork.

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What do you know about Link Solutions and its mission?

Demonstrate your knowledge about Link Solutions by speaking to their mission, values, and key areas of focus like customer service and innovative solutions in IT. Showing that you align with their philosophy will illustrate your genuine interest in the company.

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Why do you want to work as a Telecommunications Specialist at Link Solutions?

Articulate your motivations for applying to Link Solutions, focusing on how their commitment to quality and mission-driven approach resonates with your career goals. Discuss your enthusiasm for contributing to national security through telecommunications.

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Link Technologies, Inc. (LINK) is a small woman-owned business (SWOB) incorporated in the State of Maryland. LINK has consistently provided high quality and responsive support to a diverse range of Federal government and private sector clients sin...

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March 22, 2025

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