Technical Lead (Microservices, Node.js)

As a Technical Lead at LivePerson, you will be responsible for leading scrum teams, performing hands-on development, managing project timelines, and coordinating product deployments. You'll ensure high availability and performance of mission-critical systems while fostering collaboration across different regions.

To join LivePerson as a Technical Lead, you should have a graduate degree in Computer Science or a related field, with over 6 years of experience in building large-scale production software. Experience as a Scrum Master or Project Manager for at least 2 years is essential, alongside strong expertise in Node.js and Agile methodologies.

A Technical Lead at LivePerson will primarily work with technologies like Node.js, NoSQL databases like MongoDB, and various cloud services including GCP. Familiarity with microservices architecture, RESTful APIs, and frameworks like Angular and TypeScript is also crucial for success in this role.

Yes, the Technical Lead position at LivePerson is remote-friendly, giving you the flexibility to work from anywhere while contributing to a global team dedicated to enhancing enterprise conversations.

LivePerson prides itself on fostering an inclusive workplace culture. As a Technical Lead, you will experience a collaborative environment that encourages innovation, continuous improvement, and empowerment, making it a rewarding place to grow your career.

In your response, focus on specific projects where you developed microservices using Node.js. Highlight the architecture, performance considerations, and any challenges you faced while ensuring high availability and scalability of applications.

Discuss your experience leading Scrum teams, techniques for tracking progress, and methods for removing impediments. Emphasize communication and collaboration strategies that foster accountability and keep the team on track.

Share your approach to creating detailed project plans, involving stakeholders in planning stages, and continuous communication. Discuss how you mitigate risks and maintain transparency throughout the project lifecycle.

Your answer should cover techniques for profiling and benchmarking applications, focusing on load testing, code optimization, and utilizing tools that monitor performance metrics for effective debugging.

Narrate a specific scenario that highlights your problem-solving skills and technical prowess. Emphasize teamwork, the complexity of the issue, the solution implemented, and the positive outcome for the project or team.

Highlight the importance of clear, concise communication in your role as a Technical Lead. Discuss how you ensure that both technical and non-technical stakeholders understand project goals, deliverables, and statuses.

Explain your methods for continuous learning and adapting to new technologies that can enhance project outcomes. Mention resources you use, such as online courses, tech meetups, or industry publications.

Discuss how you have applied Agile methodologies in previous projects. Provide examples of Scrum processes you've led, focusing on how those processes contributed to team productivity and project success.

Highlight a situation where you effectively managed a conflict within a team. Discuss strategies you employed to foster collaboration, resolve issues, and maintain a positive work environment.

Share your experiences working with remote teams, focusing on communication tools, regular check-ins, building rapport, and how you ensure that team members remain engaged and productive regardless of their location.