Manual Quality Assurance Engineer, Backend/Web

Company Overview

LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.

LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.

Reasons to Join LucidLink:

• Tackle Big Challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.

• Values-Led Culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.

• Hypergrowth Journey: Joining a company with triple-digit growth rates means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.

• Immediate Impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 170+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.

• Comprehensive Benefits: We believe in investing in our people. With unlimited PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.

The Job

At LucidLink, you’ll be a part of a world-class team of engineers, creatives, thinkers, and storytellers, empowering remote teams to connect in new ways to produce high-quality video, audio, media, and design projects. You’ll have the opportunity to learn and advance while working with various applications and technologies on the three major operating systems and regularly confronting complex situations requiring critical thinking and attention to detail.

Quality and reliability of a filesystem constitute vastly different problems than ensuring the same virtues of web or regular applications. You will be constantly challenged to think about low-level I/O, networking, operating systems, user application behavior, and interoperability.

Your mission will be to ensure quality, performance, and usability through consistently creating and executing suites of exhaustive test cases taking into account all possible intricacies and system interactions of the application. You will be proactively looking for feedback and real-world use of the product through sales, support, and customer success engineers.

Responsibilities:

• Create new test cases, scenarios, and plans;

• Execute new and regression test cases;

• Identify product defects, track them, and verify their fixes;

• Work with development teams and product management to extract requirements for creating test cases and acceptance criteria;

• Explore the product and identify weaknesses and areas for improvement;

Job Requirements:

• Advanced computer literacy / Several years of extensive experience with computers in the IT or a relevant industry;

• Exceptional logical, mathematical, and imaginative thinking with meticulous attention to detail;

• Excellent problem-solving, troubleshooting, and critical thinking skills;

• Strong communication skills with an ability to articulate complex issues clearly and concisely;

• Ability to learn quickly and get used to complex business and technology environments;

• Fluent in English, both spoken and written;

• Knowledge of Computer Science fundamentals will be considered a strong plus;

• Experience in backend and web development, networking and APIs will be considered a plus;

• Experience in testing applications and writing test cases will be considered a plus;

• University degree in Computer Science, IT, or a related field will be considered a plus;

The salary range provided for this position is an estimated guideline from a salary database. Total compensation for this position may also include equity, variable pay, and employee benefits. We consider a wide range of factors when making compensation decisions, including but not limited to relevant experience, knowledge, training, and skill sets; market conditions; and internal equity. Compensation ranges may also vary based on location.

LucidLink is an Equal Opportunity Employer. We strongly encourage you to apply, even if you don't believe you meet every requirement on the job description. You might be the right person for this role, or another one. We look forward to hearing from you.