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Sr. Sales Development Representative

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.


As a Sr. Sales Development Representative (internally known as, Partnerships Development Representative III), you will be responsible for prospecting and identifying new customers for Lyra along with assisting in early stage opportunity management.  You will team up with Account Executives (Partnerships Directors) to help large businesses understand the value of Lyra and provide our services as an employee benefit.  We are building a team that will require a solutions-focused attitude, a high sense of urgency, and a passion for sales.

 

As one of the team members of the partnership development team, you will have the opportunity to strategize on prospecting into large companies along with potentially assisting in the full sales cycle of those deals.


This role has a salary + a variable compensation component.  Variable compensation is based on individual performance.


Responsibilities:
  • Exceeding your goals in bringing in new business opportunities for Lyra
  • Prospect into benefits buyers at large US businesses and generate pipeline for the Partnership Directors assigned accounts. This will be the primary function of the position
  • Educate prospects on the value of Lyra’s behavioral health products via phone, email, LinkedIn, and events.  Business travel is possible with this position
  • Navigate through a complex series of buyers to understand pain points, gaps, and drive urgency to consider Lyra as a possible solution.
  • Maintain and update accurate log of activity in the CRM system.
  • Pre meeting assistance: account research, account plans, pre meeting planning, sales presentation prep.
  • Post meeting assistance: Note taking recap, follow up meeting coordination, email follow up, along with other sales stage functions


Qualifications:
  • 2+ Years of experience in a phone sales role as a part of a B2B company or a driven new grad who thrives in a fast paced, constantly changing environment.
  • An interest in sales and behavioral health.
  • The ability to proactively engage new customers through email, phone, and social networks.
  • Excellent communication skills – both verbal and written.
  • A high sense of urgency that can adapt and pivot in every conversation.
  • The skills to passionately and clearly articulate the value of behavioral health and Lyra.
  • A team-player attitude with a desire to help your colleagues and improve internal processes beyond your day-today tasks.
  • A desire to learn, grow, and develop a career that is focused on selling and sales development with an eventual goal of being a full deal cycle salesperson


Preferred Qualifications:
  • Able to type 50+ words per minute
  • Familiar with Salesforce, Outreach, LinkedIn, and G Suite
  • Experience in generating scripts, prospecting emails, and creating curiosity from prospects.
  • Existing sales experience in a B2B setting


$26 - $35.50 an hour
As a full-time Partnerships Development Representative III, you will be employed by Lyra Health, Inc. The anticipated hourly rate for this full-time position is $26.00-35.50/hr. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.

At Lyra, base pay is only one aspect of an employee’s total compensation package, which additionally may include discretionary restricted stock unit awards, comprehensive medical and dental coverage, and retirement benefits. This role may also be eligible for discretionary bonuses.  

Lyra’s generous benefits package includes:

-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra’s benefits package includes gender-affirming surgery
-Lyra for Lyrians; coaching and therapy services for you and your eligible dependents
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid Parental Bonding Leave for birthing and non-birthing parents 
-401k and retirement benefits
-Employee Well-being Program with additional perks:  Fertility and Family Building, and Maternity program, Employer discount marketplace, Pet insurance, Financial planning tools, UberEats stipend, Legal services, Monthly technology stipend 
-We spread joy throughout the year with perks and activities, surprise swag, regular community celebrations and more!

Protect yourself from recruitment fraud

Lyra Health does not use text or chat applications to conduct interviews or make job offers. We have a thoughtful and interactive interview process that primarily includes video-based interviews with our hiring teams. Communications will always be conducted from lyrahealth(dot)com or lyraclinical(dot)com domain names. Please disregard any other communications that do not include these domain names but appear to be from Lyra Recruiting.


"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.


By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

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CEO of Lyra Health
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David Ebersman
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Average salary estimate

$63920 / YEARLY (est.)
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$54000K
$73840K

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What You Should Know About Sr. Sales Development Representative, Lyra Health

Join Lyra Health as a Sr. Sales Development Representative, where you're not just a cog in the machine, but a vital player in transforming the future of mental health care! At Lyra, we pride ourselves on blending the latest technology with a human touch, ensuring that individuals feel emotionally supported whether at work or home. Imagine working with prestigious partners like Morgan Stanley and Uber to revolutionize access to high-quality mental health services. In this role, you’ll be responsible for identifying and prospecting new clients, teaming up with our rockstar Account Executives to communicate the value of our innovative behavioral health solutions. If you're a solutions-focused individual with a knack for sales, this position is perfect for you! You’ll engage with decision-makers at large companies, navigate their unique challenges, and help them see how Lyra can make a difference in the lives of their employees. With a variable compensation structure based on your performance, the more opportunities you create, the more rewarding it gets. You'll be required to communicate effectively via phone, email, and social media — so excellent communication skills are a must! We’re seeking someone with at least 2 years of B2B sales experience, but we’re also open to passionate new grads who can thrive in a fast-paced environment. So, if you're looking to kickstart your career in sales within a warm, supportive environment, come join us at Lyra Health and help us change lives, one conversation at a time!

Frequently Asked Questions (FAQs) for Sr. Sales Development Representative Role at Lyra Health
What are the main responsibilities of a Sr. Sales Development Representative at Lyra Health?

As a Sr. Sales Development Representative at Lyra Health, your primary responsibilities revolve around prospecting and identifying new business opportunities. You will be tasked with reaching out to benefits buyers at large U.S. companies, educating them on Lyra's behavioral health products through various channels such as phone, email, and LinkedIn. Additionally, you'll assist in early-stage opportunity management and collaborate closely with Account Executives to strategize and ensure that potential clients fully understand the value Lyra provides.

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What qualifications are required for the Sr. Sales Development Representative position at Lyra Health?

To be considered for the Sr. Sales Development Representative position at Lyra Health, candidates should have at least 2 years of experience in a phone sales role within a B2B environment. However, motivated new graduates with a passion for sales and a thirst for knowledge are also encouraged to apply. Excellent communication skills, a proactive attitude, and the ability to adapt quickly are essential for success in this fast-paced role.

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How does the compensation structure work for the Sr. Sales Development Representative at Lyra Health?

The compensation structure for the Sr. Sales Development Representative at Lyra Health includes a base salary alongside a variable compensation component determined by individual performance. This means that as you exceed your goals in generating new business opportunities, you stand to earn more. The anticipated hourly rate ranges from $26 to $35.50, but this can be influenced by factors such as skills, experience, and location.

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What does the career growth path look like for a Sr. Sales Development Representative at Lyra Health?

At Lyra Health, the career growth path for a Sr. Sales Development Representative is robust. This role is designed as a stepping stone, allowing you to develop essential skills in sales and client engagement. With a strong performance, there are opportunities to advance into full deal cycle salesperson roles, offering increased responsibilities and higher earning potential. The focus on professional development ensures that you will have the support and resources needed to grow your career.

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What benefits does Lyra Health offer to its employees in the Sr. Sales Development Representative role?

Lyra Health offers an extensive benefits package to its employees, including comprehensive healthcare coverage, retirement benefits, and unique perks such as gender-affirming surgery and employee well-being programs. As a Sr. Sales Development Representative, you will also have access to equity in the company through discretionary stock options, paid parental bonding leave, and a supportive work environment that fosters career growth and personal development.

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Common Interview Questions for Sr. Sales Development Representative
Can you describe your experience in B2B sales and how it prepares you for the Sr. Sales Development Representative role?

In answering this question, it's best to highlight specific experiences from your previous roles that align with B2B sales, such as prospecting or closing deals. Provide examples of how you successfully identified customer needs and educated clients on products or services. Emphasize your adaptability and communication skills, as these are crucial for the Sr. Sales Development Representative role at Lyra Health.

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How do you approach prospecting new clients for a service like Lyra Health's behavioral health products?

Discuss various methods of outreach you’ve employed in the past, including cold calling, networking on LinkedIn, or leveraging existing connections. Describe your research process to understand potential clients' pain points and how you tailor your messaging to align Lyra Health's services with their unique needs, showing that you can effectively articulate value propositions.

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What strategies do you use to navigate complex client relationships in a sales role?

Share your approach to understanding the different stakeholders within a company and how you map out their relationships with each other. Mention techniques you’ve used to build rapport and trust over time, demonstrating your ability to manage and engage with multiple decision-makers effectively.

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How do you stay organized and track your sales activities?

In your response, explain how you use CRM platforms effectively to log calls, emails, and meetings, ensuring that you always have a clear view of the sales pipeline. Highlight any specific organizational tools or personal techniques that help you manage time efficiently and prioritize tasks effectively.

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Can you provide an example of a time you exceeded your sales goals?

When answering this question, select a specific instance where you not only met but significantly exceeded your sales targets. Detail the strategies you implemented, the challenges you faced, and the results you achieved. This showcases your ability to deliver exceptional performance as a Sr. Sales Development Representative at Lyra Health.

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What motivates you in a sales environment, and how do you maintain that motivation?

Discuss your intrinsic motivation for helping people, especially within the context of behavioral health. Describe how setting personal goals, celebrating small victories, and staying connected with your team helps you maintain enthusiasm and drive in a competitive sales environment.

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How would you describe your communication style when convincing potential clients?

Articulate your approach to communication, emphasizing the importance of being clear, concise, and persuasive while also being a good listener. Mention how you adapt your communication style based on the client's needs and preferences, which is essential in making them feel understood and valued.

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Tell us about a time you worked closely with a team to achieve a sales target.

Provide a detailed example of collaboration with team members, highlighting your role and contributions to the overall goal. Share any successful strategies employed, how you overcame challenges together, and the ultimate result achieved, reinforcing your team player attitude that Lyra Health values.

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What tools and technologies are you familiar with that can assist you in the sales process?

Share your experience with various sales, CRM, and communication tools, especially any that Lyra Health uses, like Salesforce or G Suite. Discuss how these tools enhance your efficiency, help with data tracking, or enable effective communication with clients.

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What do you understand about Lyra Health’s mission and how does it resonate with you?

Express your understanding of Lyra Health’s commitment to providing high-quality mental health care and its blend of technology with a human touch. Align this mission with your personal values and explain why you feel passionate about promoting mental health solutions, making it clear that you are not just looking for a job but a meaningful role.

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Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 15 million people worldwide. The company offers a full spectrum of care offerings, from preventive to severe.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Feedback Forward
Fast-Paced
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Equity
Maternity Leave
Paternity Leave
Some Meals Provided
Snacks
Social Gatherings
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 16, 2025

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