Executive Assistant - job 1 of 2

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant

Overview
The AI & Decision Product Enablement Program (AI & DPE) is an internal product suite that enables intelligent decisions for market facing products. This program provides sophisticated, industry-leading intelligence with a range of capabilities that structure and apply complex business logic across the payment journey and beyond to inform and accelerate decisions at scale. This is achieved by leveraging supercomputing capabilities, sophisticated business rules, AI technologies, a streaming big data cluster, high speed in-memory data caching, APIs, & UIs to enrich data and provide real-time decisions.

The team is looking for an Executive Assistant to support two Senior Vice Presidents in the organization. The Executive Assistant will play a crucial role in supporting executives by managing their schedules, coordinating meetings, and handling various administrative tasks. This role requires a high level of professionalism, discretion, confidentiality and the ability to work independently. The Executive Assistant will be a key business partner, ensuring that executives can focus on strategic initiatives by efficiently managing their time and resources.

Role
Responsible for all administrative and operational activities, which includes, but is not limited to scheduling complex in-person meetings and conference calls across time zones, global travel arrangements confirming visa and other travel requirements, project management support, expense reporting, and managing supplies
• Develops and/or preparing correspondence; reports, presentations or other key communication materials for the team; may research special topics as needed
• Manages internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel
• Coordinates logistics for more complex meetings/activities, i.e., internal and external meetings including various business events and handling ad hoc projects where assigned.
• Handles inbound requests, which may include initial contact/screening of inbound event speaking, media and press requests and support at communication events, speaking engagements, media outreach and press conferences
• Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or Mastercard
• Works as a team with other Assistants in Mastercard to ensure alignment and operational coverage, serving as an administrative liaison with others inside and outside of the company

All About You
• Professional presence, excellent relationship management skills, self-motivated and effectively works with others at all levels of the organization including senior leaders, executive management and external clients
• Must have a solid track record of executive administrative experience in a corporate environment interfacing with senior and executive level management and customers
• Strong decision-making, ability to act autonomously and creatively solve problems with a sense of urgency
• Excellent interpersonal and written/verbal communications skills
• Ability to work collaboratively, managing time and multiple commitments to deliver results in a highly cross-functional, fast-paced environment
• Intellectually curious and passionate about learning new things and taking on varied assignments, such as helping us to roll out new innovation programs, contributing to the coordination of hackathons and/or being an innovation evangelist
• Demonstrate confidentiality, good business judgment and diplomacy when involved in high-level contact with internal/external stakeholders and exposed to sensitive information • Proficient in MS Office Suite, including Excel, Word and PowerPoint skills; proficient in Outlook and Oracle Financials
• Be skilled at explaining technical problems succinctly and clearly
• Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders
• Always look for potential solutions to solve problems

Location Requirement: This is a hybrid position based in Mastercard's O'Fallon, Missouri location.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $60,000 - $93,000 USD