Technical Program Manager II - Field Revenue and Insights

As a Technical Program Manager II - Field Revenue and Insights at Microsoft, your key responsibilities include collaborating with finance and business stakeholders to gather requirements, translating their needs into technical requirements, and partnering with the engineering team to develop solutions that facilitate data-driven decisions related to revenue and consumption. You'll also play a crucial role in influencing product engineering teams and ensuring alignment between user needs and engineering priorities, making your role essential in driving efficient business operations.

To be considered for the Technical Program Manager II - Field Revenue and Insights role at Microsoft, candidates typically need a strong background in program management along with experience in business intelligence and analytics. A degree in a relevant field such as Computer Science, Information Technology, or Business can be advantageous. Additionally, strong problem-solving skills, excellent communication skills, and the ability to work collaboratively with cross-functional teams are essential components of a successful applicant's profile.

In the Technical Program Manager II - Field Revenue and Insights role, you'll help facilitate data-driven decision-making by developing scalable solutions that provide insights into revenue and usage data. By working closely with finance and other business teams, you'll ensure that accurate, relevant data is accessible to decision-makers, which helps in strategic planning and optimizing business processes across the organization.

Microsoft fosters a culture that emphasizes innovation, customer centricity, and a growth mindset. As a Technical Program Manager II - Field Revenue and Insights, you will be part of an agile team that encourages creativity and open communication. You'll find a supportive environment where fresh ideas are welcomed, and there's a strong focus on personal and professional development, enabling you to continuously refine your skills and make meaningful contributions to the company.

A Technical Program Manager II - Field Revenue and Insights at Microsoft can expect numerous opportunities for career advancement. This position not only enhances your technical expertise in program management and business intelligence technologies but also strengthens your collaboration skills with various business functions. As you deliver impactful solutions, you'll be in a prime position for further leadership roles within the organization, contributing to your professional growth.

When prioritizing tasks as a Technical Program Manager II, I assess the urgency and impact of each item, weighing factors like deadlines, stakeholder needs, and project dependencies. I also collaborate with team members and stakeholders to ensure alignment on priorities, which helps to achieve the best outcomes while maintaining project timelines.

In a previous role, I managed a project that experienced significant delays due to unexpected technical issues. I organized regular check-ins with the engineering team to identify challenges early on and redirected resources as necessary. By maintaining clear communication with stakeholders and keeping them updated on progress, I was able to realign the project timeline effectively.

I utilize multiple techniques to gather requirements from stakeholders, including conducting interviews, facilitating workshops, and creating surveys. This diverse approach ensures comprehensive input, allowing me to capture both existing and future needs of the business users effectively.

When conflicts arise within my team, I encourage open communication to understand different perspectives. Using a collaborative approach, I facilitate discussions to find common ground and work toward a resolution that aligns with project goals. It's vital to create an environment where all team members feel heard and respected.

Success for a project is defined by the achievement of defined objectives within agreed timelines and budgets. Moreover, I consider stakeholder satisfaction and the long-term sustainability of the solutions developed as crucial indicators of success, as they ensure the project continues to meet business needs over time.

I have experience with various business intelligence tools like Power BI, Tableau, and SQL Server Reporting Services. I have utilized these tools to create interactive dashboards and data visualizations that enable stakeholders to analyze performance metrics effectively and make informed decisions.

To ensure clear communication with both technical and non-technical teams, I focus on tailoring my message to suit the audience's expertise level. I utilize visual aids and simplified terminology when necessary and strive to regularly check for understanding to foster collaboration and clarity.

User experience is critical in my role as a Technical Program Manager II. I believe that solutions should be intuitive and user-friendly, as this directly impacts adoption and engagement levels. By incorporating user feedback during development, I help ensure that the final product meets their needs and enhances their overall experience.

I stay current with industry trends through continuous learning, attending relevant conferences, participating in webinars, and following thought leaders in the field. This ongoing education allows me to adopt new methodologies, tools, and techniques that can drive efficiency and innovation within my projects.

Data plays a pivotal role in my decision-making as a Technical Program Manager II. I leverage data analytics to evaluate project performance, assess risks, and identify areas of improvement. By grounding my decisions in data, I can ensure that our projects align with business goals and enhance overall outcomes.