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Cloud Support Intern

Company Description

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. 

But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. 

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. 

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued

Job Description

The offer is designed mainly to students from the following universities:

University of Virginia, John Hopkins University, Virginia Tech, University of Maryland, George Mason 

 

Are you ready to take on exciting projects and make a real difference? We're looking for talented interns to join our Cloud Support team. You'll have the opportunity to gain hands-on experience in supporting and improving internal processes for our cloud-based solutions. You will work closely with our experienced engineers innovating in automation and AI adoption to contribute to our ongoing success. 

 

Responsibilities: 

  • Find creative and sophisticated solutions to problems reported while using Strategy’s product suite through analytical talent and troubleshooting abilities. 

  • Assist in creation, testing, and implementation of new automations to improve team efficiency. 

  • Contribute to the growth of the Strategy community by creating documentation. 

  • Collaborate and communicate effectively with peers, internal application, and software development teams. 

 

Skills and Qualifications: 

  • Currently pursuing a Bachelor’s degree in a technical field (Engineering, Physics, Mathematics, Computer Science, or similar).
  • Currently pursuing a Bachelor’s degree in a technical field (Engineering, Physics, Mathematics, Computer Science, or similar). 

  • Knowledge of Cloud technologies (AWS, Azure, Google Cloud) 

  • Python or C# or Java programming knowledge  

  • Strong analytical skills to effectively diagnose problems and address business needs. 

  • Strong oral and written English communication skills. 
     

Who You Are: 

  • A proactive learner, unafraid to ask questions and challenge the status quo. 

  • Passionate about Cloud technologies and improving internal processes. 

  • Strong customer focus, with the desire to help others and provide high-quality support. 

  • Comfortable working in a dynamic team environment and effectively collaborating with peers. 

 

Why an Internship at Strategy? 

Engage in meaningful projects that influence key business decisions. 

Work with experienced professionals who will mentor and support your growth. 

Gain exposure to cutting-edge technologies. 

Participate in workshops, networking events, and professional development sessions. 

Experience the dynamic and fast-paced environment of a global innovation leader. 

 

We offer: 

Competitive stipend and potential for future career opportunities. 

Direct exposure to executives and industry leaders. 

A supportive and innovative company culture that values creativity and growth. 

This position requires a minimum of four days per week on-site at our Tysons Corner, VA office. 

The 10-week internship program will begin on June 2025, and conclude on August 2025.

Join us for an internship that offers more than just experience—it’s an opportunity to shape the future of technology and finance. 

  

Ready to make an impact? Apply now and become part of our innovative team! 

Additional Information

Strategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex age, genetic information, or any other legally-protected basis.
Strategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at 703-848-8600.

Strategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Strategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.  If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at [email protected].

What You Should Know About Cloud Support Intern, MicroStrategy

Are you a student ready to dive into the fast-paced world of technology? Strategy is offering an exciting opportunity for a Cloud Support Intern at our Tysons Corner, Virginia location. As part of our innovative team, you'll gain hands-on experience in enhancing our cloud-based solutions. In this role, you'll take on meaningful projects, helping to solve complex problems while collaborating closely with our seasoned engineers who focus on automation and AI adoption. Not only will you assist in creating, testing, and implementing new automations, but you'll also contribute to our community by developing essential documentation. Your analytical prowess will help us enhance our product suite and improve team efficiency. To thrive in this position, we're looking for individuals currently pursuing a Bachelor's degree in a technical field such as Engineering, Physics, Mathematics, or Computer Science. Knowledge of cloud technologies like AWS, Azure, or Google Cloud, and proficiency in programming languages like Python, C#, or Java are essential. If you're a proactive learner who possesses strong communication skills and a passion for supporting others, this internship is the right place for you. Join us for a 10-week program starting June 2025, and you'll not only be part of a renowned company known for its pivotal innovations in the financial sector but also gain valuable insights and mentorship that could shape your career. Come be part of the future at Strategy!

Frequently Asked Questions (FAQs) for Cloud Support Intern Role at MicroStrategy
What are the responsibilities of a Cloud Support Intern at Strategy?

As a Cloud Support Intern at Strategy, you will assist in troubleshooting issues reported while using our product suite, help create and implement new automations to enhance team efficiency, and contribute to community growth through documentation creation. Collaboration with your peers and communication with development teams will also be key aspects of your role.

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What qualifications do I need for the Cloud Support Intern position at Strategy?

To qualify for the Cloud Support Intern position at Strategy, candidates must be pursuing a Bachelor’s degree in a technical field such as Engineering, Physics, Mathematics, or Computer Science. Additionally, knowledge of cloud technologies (AWS, Azure, Google Cloud) and programming languages like Python, C#, or Java is required.

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Is there an opportunity for career growth after the Cloud Support Internship at Strategy?

Absolutely! Strategy values the growth and potential of its interns. By excelling in your duties during the Cloud Support Internship, you can create opportunities for future career advancement within the company. Many interns have successfully transitioned into full-time roles post-internship.

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What is the duration and schedule for the Cloud Support Internship at Strategy?

The Cloud Support Internship at Strategy is a 10-week program starting in June 2025 and concluding in August 2025. Interns are required to be on-site at the Tysons Corner, VA office a minimum of four days per week, allowing for immersive experience and hands-on learning.

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What kind of projects will I work on as a Cloud Support Intern at Strategy?

As a Cloud Support Intern at Strategy, you will engage in impactful projects that focus on improving our cloud-based solutions and internal processes. You'll gain experience in troubleshooting, automating tasks, and documenting practices, all while collaborating with experienced professionals and contributing to innovative technology.

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Common Interview Questions for Cloud Support Intern
Can you describe your experience with cloud technologies for the Cloud Support Intern role?

When answering this question, highlight any coursework, projects, or practical experiences where you've worked with cloud platforms. Be specific about the technologies you've used, such as AWS, Azure, or Google Cloud, and describe how you've utilized them in problem-solving or projects.

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What programming languages are you familiar with, and how have you applied them?

To effectively answer this, focus on your proficiency in relevant programming languages such as Python, C#, or Java. Discuss specific projects where you've used these languages, particularly in automating tasks or developing applications, emphasizing your problem-solving approach.

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How would you approach troubleshooting a technical issue?

Employ a structured method while answering this. Mention steps like gathering information, identifying the root of the problem, and testing potential solutions. Use a relevant scenario to demonstrate your analytical thinking and troubleshooting process.

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Why do you want to work in cloud support, specifically at Strategy?

Express your passion for cloud technologies and how Strategy's innovative approach aligns with your career goals. Mention what excites you about their projects or culture, and how the internship would allow you to contribute meaningfully while learning from industry leaders.

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What qualities do you think are important for someone working in cloud support?

Outline qualities such as strong analytical skills, effective communication, patience, and a customer-focused mindset. Explain how these traits help in troubleshooting and providing high-quality support, relating them back to your personal attributes and experiences.

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Can you give an example of a technical project you've completed?

Be prepared to discuss a past project in detail – outlining the objective, your approach, the technologies used, and the outcome. Focus on your direct contributions, challenges faced, and what you learned throughout the experience.

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Describe a time when you faced a challenge while working in a team.

Choose a specific example that illustrates your ability to work collaboratively. Talk about the challenge, your role in resolving it, the teamwork dynamics, and the outcome, emphasizing collaboration and communication.

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How do you prioritize tasks when you have multiple responsibilities?

Discuss your organizational skills and mention any tools or strategies you use, such as to-do lists or project management software. Provide an example of how prioritization helped you meet deadlines during previous projects or academic commitments.

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What do you hope to achieve during your internship at Strategy?

Express your desire to gain practical experience, learn from professionals, and contribute to real projects. Outline specific skills or knowledge you're eager to develop, demonstrating your proactive approach to personal growth.

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How do you stay updated on the latest trends in cloud technology?

Mention any blogs, forums, courses, or communities you follow related to cloud technology. Highlight your commitment to continuous learning and staying current with industry advancements, which will be beneficial in the Cloud Support Intern role.

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Internship, on-site
DATE POSTED
March 24, 2025

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