Server - Ladd's Tavern (Seasonal)

As a Server at Pendry Natirar, you will be responsible for serving food and beverages promptly while delivering exceptional guest experiences. This includes assisting guests with menu selections, taking accurate orders, and ensuring that all special requests are communicated to the kitchen. You will also anticipate guest needs throughout the meal and ensure their satisfaction by checking in periodically.

To become a Server at Ladd's Tavern, you must have a passion for food and beverages, excellent communication skills, and a friendly personality. A minimum of one year of experience in food and beverage operations is preferred, along with the flexibility to work weekends and holidays. Experience with micros or similar systems is a plus, and having a background in luxury hotels is also appreciated.

As a Server at Pendry Natirar, you'll enjoy numerous benefits, including free meals, complimentary uniforms, health care benefits, and a 401k plan with company matching. Additionally, we host various associates' events throughout the year and are proud to offer hotel discounts, making it a rewarding workplace.

When you join as a Server at Pendry Natirar, you'll undergo a comprehensive training process. This includes learning about our menu, food safety standards, and service sequences. You'll also participate in daily pre-shift meetings to stay updated on specials and events, ensuring you are well-prepared to deliver an outstanding guest experience right from the start.

The work environment for Servers at Ladd's Tavern is vibrant and engaging, emphasizing teamwork and creativity. You'll be surrounded by supportive colleagues all passionate about hospitality, where you can connect with guests and create lasting memories in a beautiful setting.

When faced with a bustling dining service, I prioritize tasks by focusing on guest needs first. I like to assess which tables need immediate attention, whether it's refilling drinks or attending to new orders, while keeping an eye on the overall flow of the restaurant to ensure everything operates smoothly.

In a previous role, a guest received the wrong order. I quickly apologized and provided them with the correct meal while offering a complimentary dessert to ensure they left with a positive impression. This showed my commitment to service and turned their experience around successfully.

The most important quality for a Server is to have strong communication and interpersonal skills. Building rapport with guests creates a welcoming atmosphere, which is vital in providing exceptional service and enhancing the overall dining experience.

I handle dietary restrictions by actively listening to the guests' needs and offering suitable menu options. Communication with the kitchen staff is crucial to ensure that special requests are accommodated, and I follow up with guests to verify their satisfaction.

I want to work as a Server at Pendry Natirar because I admire the culture of passion and creativity that the company promotes. I'm excited about the opportunity to create memorable dining experiences for guests and grow within a team that values personal development and collaboration.

I approach promoting menu items by first gauging guests' preferences and recommending items that align with their tastes. I believe in highlighting fresh, seasonal ingredients and sharing my personal experience with certain dishes to make suggestions feel genuine.

To maintain customer satisfaction, I regularly check in with guests during their meal without being intrusive. I ensure drinks are refilled promptly, address any concerns right away, and offer further recommendations based on their enjoyment level, all of which contribute to a positive dining experience.

Remaining calm under pressure is key to ensuring smooth service. I focus on staying organized and prioritize my tasks, taking a deep breath to keep a clear mind. This allows me to make quick decisions and manage my time effectively, ultimately providing excellent service even during busy periods.

Teamwork is essential in a restaurant setting; it creates a seamless dining experience for guests. I believe communicating openly with my colleagues, supporting one another, and working together toward a common goal helps ensure that everything runs smoothly and that guests leave happy.

I ensure compliance with food safety standards by consistently adhering to hygiene practices and sanitation protocols. This includes proper food handling, maintaining cleanliness in my workspace and serving areas, and regularly attending training sessions to stay updated on current regulations and best practices.