Bartender - The Pub

As a Bartender at The Pub, your primary responsibilities include interacting with guests, taking orders, crafting beverages, and upselling menu items. You'll significantly contribute to ensuring guest satisfaction by anticipating their needs and delivering exceptional service. Maintaining cleanliness and organization of the bar and collaborating with your team members will also be essential to your role.

To work as a Bartender at The Pub, candidates should possess basic communication skills, a passion for spirits and hospitality, and experience in bartending. A background in a luxury hotel setting is preferred, and familiarity with micros or similar systems is a plus. Flexibility to work weekends and holidays is essential, as well as the ability to collaborate within a team.

Bartenders at The Pub enjoy an array of benefits including free meals, uniform cleaning, health care benefits, and participation in ongoing community outreach events. Additionally, there are perks such as hotel discounts and access to various associate events throughout the year, alongside a 401k retirement plan with company matching.

A successful Bartender at The Pub should possess enthusiasm for spirits and a passion for hospitality. Attributes like trustworthiness, integrity, a collaborative spirit, and a willingness to learn and grow are also vital. This role requires a creative thinker who can deliver exceptional and personalized experiences to each guest.

Bartenders at The Pub should be prepared for the physical demands of the job, which include the ability to stand for extended periods, lift and carry weights of up to 50 pounds, and push or pull equipment weighing up to 200 pounds occasionally. Ensuring a safe and efficient working environment is paramount.

Managing challenging situations with guests requires patience and effective communication. It's important to listen actively to their concerns, show empathy, and offer solutions when possible, ensuring a positive outcome while maintaining professionalism.

To effectively upsell drink specials, engage guests with your knowledge about the menu and create excitement around featured drinks. Ask questions about their preferences and recommend items that complement their choices, ultimately enhancing their experience.

Sharing a personal favorite cocktail demonstrates your passion. Discuss the ingredients, how they come together to create balance, and why you enjoy crafting that particular drink. Show enthusiasm, as it showcases your love of bartending.

Maintaining cleanliness requires organization and prioritization. During busy shifts, develop a system for quick cleanups, such as wiping down counters as you work and ensuring you keep your station stocked and organized to handle rush periods efficiently.

Share a specific experience that highlights your ability to go above and beyond for a guest. Emphasize how you noticed their needs and took proactive steps to ensure satisfaction, illustrating your commitment to providing an unforgettable experience.

While various skills are essential, communication stands out. Being able to connect with guests, understand their needs, and effectively convey your knowledge about the menu helps create a welcoming atmosphere and enhances guest experiences.

Effective task prioritization is crucial during rush hours. Assess immediate needs, such as taking orders and serving drinks, while also setting aside moments to tidy your area. Create a mental checklist and be flexible to adapt as the situation changes.

Staying informed on cocktail trends involves pursuing knowledge through industry publications, attending workshops, and experimenting with new ingredients. Share your passion for innovation and your eagerness to incorporate fresh ideas into your bartending style.

Your bartending style reflects your personality and approach to the craft. Whether it's meticulous attention to detail, creativity in drinks, or a friendly and energetic service style, articulate how this aligns with delivering memorable guest experiences.

Being proactive about potential challenges like late-night shifts, managing high volumes during peak hours, or handling difficult guests can help. Show how you're prepared to tackle these challenges with a positive attitude and great problem-solving skills.