Storage Engineer

As a Storage Engineer at mPower, your main responsibilities will include providing Tier 2/3 support within both on-premises and cloud storage environments, troubleshooting servers, and installing enterprise server software. You will also handle service provisioning requests related to storage, monitor performance bottlenecks, and contribute to capacity planning and disaster recovery functions.

To qualify for the Storage Engineer position at mPower, candidates should have over 8 years of experience in related fields and expertise with major storage products from vendors such as Dell, EMC, and IBM. Furthermore, experience in cloud environments like AWS or Azure is highly beneficial, along with relevant certifications like Dell/EMC or AWS certifications.

A Storage Engineer at mPower should possess strong skills in various storage technologies including Dell EMC RecoverPoint, ZFS/NFS in Linux environments, and familiarity with multipathing software. Knowledge of automation and scripting tools for task management will also enhance your role significantly.

In the Storage Engineer role at mPower, you will provide hands-on technical support for large and mixed storage environments, focusing on troubleshooting and maintaining servers, as well as ensuring the efficient operation of storage arrays and related hardware. You will be key to implementing solutions under high-pressure situations.

While not strictly required, experience with cloud platforms such as Azure and AWS will certainly give you a competitive edge as a Storage Engineer at mPower. Your familiarity with these environments is invaluable for managing cloud-based storage solutions and contributing to our overall objectives.

In responding to this question, be specific about your experience with SAN/NAS technologies, mentioning the brands and products you've worked with. Highlight any relevant projects or challenges you faced and how you overcame them, demonstrating your problem-solving skills and technical expertise.

When answering this question, outline your systematic approach to identifying performance issues, explaining any diagnostic tools you use and the steps you take to isolate and resolve the problem efficiently. Illustrate this with an example from your previous work.

Discuss the specific scripting languages you’re comfortable with, such as Python, Bash, or PowerShell. Provide examples of automation tasks you’ve completed that saved time or improved processes, emphasizing your ability to streamline operations.

Share your direct experience using AWS or Azure, describing how you utilized these platforms for storage solutions. Mention any relevant projects where you migrated data to the cloud or managed cloud-based storage services.

Provide a thorough account of a specific project, focusing on the challenges you encountered, your analysis process, and the solutions you implemented to enhance storage performance. Emphasize the positive outcomes and what you learned from the experience.

Explain how you stay current with industry trends and advancements, whether through professional development, training, or participating in relevant communities. Mention key resources you utilize, such as webinars, industry publications, or professional networks.

Discuss tools or software you have used for capacity planning, touching on how you've employed them in past projects to accurately forecast storage needs. Illustrate your method for analyzing data and making informed predictions.

Share your strategy for prioritizing tasks effectively, illustrating how you assess urgency and importance. Discuss any project management tools or methods you use for tracking tasks and ensuring all projects stay on schedule.

Talk about the DR solutions you’ve implemented or managed in the past, detailing the processes and technologies involved. Highlight your understanding of their importance and how you’ve ensured applications and data are protected against loss.

Explain your approach to conflict resolution, emphasizing communication and collaboration skills. Provide an example of how you would facilitate discussions to understand the needs of each team and reach a fair resolution that aligns with organizational goals.