Sales Development Representative
ABOUT THE TEAM
Mural is a leading provider of visual collaboration software that is on a mission to fix the way teams work together. We are a hard working bunch that are committed to caring, adapt to thrive, and know we will triumph through teamwork.
YOUR MISSION
We are seeking a proactive and organized individual to join our team as a Sales Development Representative (SDR). As an SDR at Mural, your primary responsibility will be to collaborate closely with Account Executives (AE), Account Managers (AMs), and Customer Success Managers (CSMs) to drive growth opportunities for Mural.
WHAT YOU'LL DO
Needs Identification: Be the first point of contact for customers coming to Mural for the first time. You’ll be tasked with engaging them either via a call, email, or chat to understand how we can best support them. You’ll also be responsible for making sure they are introduced to the correct people within our team.
Source Discovery Meetings: Proactively reach out to customers via chat, email, and phone that have engaged with us. Effectively communicate with prospective customers to generate interest and secure appointments.
Pipeline Management: Maintain accurate and up-to-date records of customer interactions, activities, and meeting outcomes in Salesforce.
WHAT YOU'LL BRING
6+ months proven experience in a customer-facing role, such as sales development, Sales Development, or account executive
Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with customers
Strong organizational and time management skills, with the ability to prioritize tasks effectively
Self-motivated and results-oriented, with a track record of meeting or exceeding targets
Collaborative mindset, with the ability to work within a team-oriented environment
Familiarity with Pocus, Salesforce, Chilipiper, Outreach, Zoominfo, and Linkedin Sales Navigator, Drift, Qualified, Intercom
Knowledge of visual collaboration software or related technologies is a plus
The base + variable salary for this role ranges from $75,000 + $90,000 + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Equal Opportunity
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Join Mural as a Sales Development Representative (SDR) and step into the vibrant world of visual collaboration software! We're a tight-knit team that values hard work, adaptability, and, above all, teamwork. As an SDR, your role is foundational—acting as the first point of contact for prospective customers. You'll engage with them through phone calls, emails, and chat, helping them navigate their needs and introducing them to the right people within our dynamic team. By proactively reaching out to individuals who have shown interest in Mural, you'll play a vital part in securing discovery meetings and strengthening our growth opportunities. Your organizational skills will shine as you maintain accurate records of customer interactions within Salesforce, ensuring smooth pipeline management. If you have at least six months of experience in a customer-facing role and possess excellent communication skills, you might just be the perfect fit for this position. Join us and contribute to why we believe collaboration is a game-changer, while enjoying a competitive salary range of $75,000 to $90,000 plus benefits. We're committed to fostering an inclusive workspace—come be a part of our mission to transform how teams work together!
Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration. Mural created the Collaborative Intelligence System™ to power cultures of effective collaboration where everyone is c...
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