Operations Clerk

The Operations Clerk at NDCP plays a crucial role in ensuring smooth daily operations. Responsibilities include receiving incoming calls, creating and maintaining Excel spreadsheets, relaying assignments to employees, processing warehouse manifests for order accuracy, assisting with food safety audits, and maintaining files. Additionally, the clerk will handle customer orders and deliverables as well as support finance-related data collection tasks.

To qualify for the Operations Clerk role at NDCP, candidates must have a high school diploma or equivalent and at least one year of experience in an office or operations environment. Strong oral and written communication skills, along with advanced Excel proficiency and attention to detail, are essential for success in this position.

The Operations Clerk position at NDCP offers a great work-life balance with a 5-day work week from Sunday to Thursday, with hours of 7 AM to 3:30 PM. This schedule allows you to enjoy your evenings and weekends while contributing to the team.

NDCP provides an impressive array of benefits for Operations Clerks, including competitive medical and dental insurance effective on the date of hire, a 401(k) retirement savings plan with company matching, tuition discounts, paid vacation, and personal time off, along with various employee discount programs.

At NDCP, Operations Clerks can expect a supportive and inclusive work environment that values their contributions and ideas. The company promotes a culture of growth and development, where you can make a difference and progress in your career.

It's essential to highlight your relevant experience by mentioning specific roles and responsibilities you handled in your previous job, focusing on tasks similar to those in the Operations Clerk position, such as managing communication, data processing, or teamwork.

Demonstrating your ability to prioritize tasks is crucial. Discuss a specific method or tool you use, whether it's a to-do list or prioritizing urgent tasks first, and provide an example where your organizational skills made a positive impact.

Provide a concrete example where you utilized your advanced Excel skills to create reports, maintain data accuracy, or automate tasks. Detail what you accomplished and how it benefited your team or organization.

Show your communication and problem-solving skills by sharing a specific instance where you effectively resolved a conflict, emphasizing your ability to listen and find a mutually beneficial solution.

Research NDCP's mission and services ahead of the interview. Highlight what you’ve learned about their role in the foodservice industry and express your enthusiasm for being part of a company that values its employees and community.

Explain your methods for double-checking work, such as reviewing spreadsheets for errors, cross-referencing information, or taking extra time on important tasks. Emphasize the importance of accuracy in your previous roles.

Discuss your passion for logistics and operations. You might mention the satisfaction of ensuring processes run smoothly and efficiently, and your enjoyment of problem-solving and working as part of a dedicated team.

If you have experience in food safety protocols or audits, share that experience. If not, demonstrate your willingness to learn and understand the importance of food safety in operations, especially in a company like NDCP.

Detail the steps you would take to address the issue promptly, including gathering information from the caller, checking relevant records, and communicating effectively with your team and potentially affected customers.

Express your alignment with NDCP's values and your enthusiasm for working in a company known for its commitment to employee development. Talk about how this aligns with your career goals and your excitement about the potential contributions you can make!