IT Engineer

At Nautilus, we have a big and important mission: improve the health of millions by unleashing the potential of the proteome to accelerate drug development and enable a new world of precision and personalized medicine. We are developing a single-molecule protein analysis platform of unprecedented sensitivity, scale, and ease of use that we believe will democratize access to the proteome – one of the most dynamic and valuable sources of biological insight. To accomplish this, we are pursuing hard scientific problems with an entrepreneurial mindset and creating a world-class team of builders, innovators, and dreamers across a wide range of disciplines.

We're looking for an ambitious and versatile IT Engineer to join our rapidly growing IT team and take on the challenge of shaping the technology systems and infrastructure needed to drive our scaling biotechnology company forward. In this role, you will have the opportunity to wear many hats and tackle a variety of exciting near-term initiatives, from implementing a new network-attached storage platform and expanding compute systems for our software development team, to developing remote management infrastructure for our offices and conducting disaster recovery planning and testing. If you're passionate about learning, building, and improving IT systems and processes, and you have the tenacity to solve any obstacles in your way, we'd love to have you join us to support our commercialization efforts, refine our change management processes, and ensure our technologies meet the needs of our scientific users in this thrilling journey of growth and innovation.

This position is located at our San Carlos, CA office and will report to the Head of IT (located in Seattle, WA).

Responsibilities

• Research, select, design, and deploy systems and infrastructure

• Evolve current systems to meet the changing needs of the business

• Build and maintain servers, operating systems, networking equipment, wifi, authentication platforms, public cloud infrastructure, security applications, business tools

• Provide support to a wide variety of people with varying job functions

• Educate people on ways technology can help optimize workflows

• Troubleshooting performance issues with systems and network

• Support company commercialization efforts as we bring products to market

• Keep current with trends and new technologies that can help the company on our mission

• Learn the systems we utilize that you may not have used before

• Developing and refining policies and procedures within the team

• Learning the needs of scientific users in fast paced environment and ensure technologies are in place to support those users

• Bring ideas to improve efficiency while maintaining agility

• Implement standard workflows to support rapid company growth across all areas

• Build up documentation library to enable self-service solutions

• Everyone is a learner and a teacher – you will play both roles

• Teach others relevant technologies and skills that can help us move faster

Requirements

• Proven track record of quality IT customer service

• Ability to self-manage time and priorities with limited supervision

• 7-10 years’ experience in IT infrastructure support

• Experience managing enterprise SaaS applications

• Strong desire to automate away repeatable tasks

• Comfortable taking on unfamiliar projects and tools regularly

• Multi-platform (Windows, MacOS and Linux) expertise

• Network infrastructure management – routing, switching, firewalls

• Prior experience working in a regulated environment (SOX)

• Strong written documentation skills around process as well as technology

• May require some lifting (50lbs), bending, and other associated physical activity to manage inventory and troubleshoot equipment.

Nautilus Team Culture

• We are curious go-getters: this is a team of life-long learners who aren’t afraid to tackle the big challenges and we embrace the journey.

• We are detail oriented: we do great science by working smart & with diligence where we learn from our trials and mistakes.

• We are easy to work with: we want our workplace to be one where everyone can share their perspective and be treated with respect and kindness.

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