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Solutions Engineer (Houston, TX)

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Job Summary

Are you excited by the pace of change in technology – and the opportunity to learn constantly on the job?
Do you like connecting dots and solving problems?
Do you enjoy working with customers to help them achieve success?
And do you show up every day with a passion to be part of something great?

 
Then your search is over. It’s time to join the Solutions Sales Engineering team at NetApp!


A successful NetApp Account Technology Specialist (ATS) works collaboratively as part of a sales team to design solutions that uniquely address customers’ requirements. Building relationships to help customers accomplish their business outcomes, the ATS is a key component of what makes NetApp special.

The ideal candidate for this position will have approximately 5 years of related experience in technical sales engineering or solutions engineering (or similar) role, with demonstrated results and a growth mindset. 

 

*Candidate must be located in the Houston, TX market currently or willing to relocate at their own expense. 

 

 

Job Requirements

• Typically requires a minimum of 5 years of related experience in areas listed below:
• Successfully capture technical and business requirements to create winning proposals in conjunction with your sales, services and support team.
• Lead product discussions, demonstrations, and proof of concepts with our customers to help them experience the simplicity and value of NetApp solutions.
• Effectively leverage shared technical personnel to drive successful implementation of NetApp solutions, deeper relationships and better understanding of NetApp’s products and services.
• Actively develop and maintain expertise on complementary and competitive technologies.
• Understand financial and operational requirements to create ROI models that meet the customer’s needs.
• Self-directed and proactive in navigating sales campaigns, cultivating customer relationships, and responding to customer needs.
• Ability to travel within the area/market mentioned in this posting on a regular basis (local commuting from residence).

Education

• Bachelor's degree or additional equivalent work experience. 

The OTE (On Target Earnings) Range for this position is $154,800 - $189,200 and will be determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

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CEO of NetApp
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George Kurian
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Average salary estimate

$172000 / YEARLY (est.)
min
max
$154800K
$189200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Engineer (Houston, TX), NetApp

NetApp is on the lookout for a dynamic Solutions Engineer to join our vibrant team in Houston, TX! If you're passionate about technology and love to connect the dots while solving problems, this might just be your dream job. At NetApp, we're turning disruption into opportunity for our customers by helping them leverage their data like never before. As a Solutions Engineer, you'll collaborate closely with our sales team to design tailored solutions that meet customer requirements, ensuring they realize impactful business outcomes. You'll lead engaging product discussions, showcase demos, and facilitate proof of concepts that bring the simplicity and value of NetApp solutions to life. This role requires approximately 5 years of experience in technical sales or solutions engineering, where you’ve successfully captured customer needs and transformed them into winning proposals. We value proactive, self-directed individuals who excel in nurturing relationships and navigating sales campaigns. This is a chance to thrive in a supportive environment that embraces diversity and encourages fresh thinking. If you’re ready to dive into the tech evolution with us, let's make it happen together. Join us at NetApp and be part of something great!

Frequently Asked Questions (FAQs) for Solutions Engineer (Houston, TX) Role at NetApp
What are the main responsibilities of a Solutions Engineer at NetApp?

As a Solutions Engineer at NetApp, your primary responsibilities will include collaborating with the sales team to design customer-centric solutions, capturing technical and business requirements, leading product discussions and demonstrations, and developing ROI models tailored to customer needs. You'll actively engage with clients to understand their challenges and help them achieve their business objectives through our innovative NetApp solutions.

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What qualifications do I need to become a Solutions Engineer at NetApp?

To qualify for the Solutions Engineer position at NetApp, you typically need a bachelor's degree or equivalent work experience, along with a minimum of 5 years of relevant experience in technical sales engineering or a similar role. Exceptional communication skills, a proactive mindset, and the ability to build strong customer relationships are vital in this role.

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What skills should I possess to succeed as a Solutions Engineer at NetApp?

Successful Solutions Engineers at NetApp should possess strong technical acumen to effectively demonstrate products, excellent interpersonal skills to build client relationships, and the ability to lead compelling presentations. Additionally, having a deep understanding of both complementary and competitive technologies is crucial, along with the capability to develop winning proposals based on customer needs.

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Is travel required for the Solutions Engineer role at NetApp?

Yes, the Solutions Engineer position at NetApp may require local commuting within the Houston, TX area to meet with clients regularly. Being present for product demonstrations and consultations is an essential part of fostering solid relationships and understanding client needs directly.

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What can I expect in terms of work culture as a Solutions Engineer at NetApp?

At NetApp, you can expect a collaborative and inclusive work culture that values diversity and innovation. We believe in leveraging the unique backgrounds and perspectives of our team members to foster a high-performing organization. You'll be supported by a team that encourages asking for help and sharing knowledge, ensuring that every day offers opportunities for growth and learning.

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Common Interview Questions for Solutions Engineer (Houston, TX)
How do you handle technical objections from clients during a presentation?

To effectively handle technical objections during a presentation, it's essential to listen actively to the client's concerns, empathize with their perspective, and provide clear, fact-based responses that address their specific issues. Presenting real-world examples and demonstrating how your solution resolves those concerns can significantly bolster your case.

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Can you describe your experience with creating ROI models for clients?

Certainly! In my previous roles, I worked closely with clients to gather pertinent data and understand their operational and financial goals. I then used this information to formulate detailed ROI models that accurately demonstrate how the proposed solutions not only address their immediate challenges but also lead to long-term financial benefits.

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What strategies do you utilize to maintain ongoing relationships with clients?

I prioritize consistent communication by setting regular check-ins, sending updates, and soliciting feedback to ensure clients feel valued and heard. Tailoring my approach based on their individual needs and preferences is crucial for nurturing these relationships over the long term.

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How would you approach a complex client requirement that seems beyond the current capabilities of your product?

When faced with a complex client requirement, I would first clarify the specifics of the request to fully understand their needs. I might explore potential workarounds using existing features or propose custom solutions that align with their requirements. Importantly, I would maintain transparency throughout the process, ensuring they feel engaged and informed about any limitations and potential pathways forward.

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Describe a successful product demonstration you've conducted in the past.

I once conducted a product demonstration for a large enterprise that was seeking to streamline their data management process. I focused on their specific pain points and tailored my presentation to showcase how our solution directly addressed those challenges. The demonstration included live scenarios they could relate to, which led to a successful sale and positive feedback for our team.

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How do you keep up with industry trends and competitive technologies?

I regularly engage with industry publications, attend relevant webinars and conferences, and participate in professional networking groups. This enables me to stay abreast of emerging trends and technologies, ensuring that I can provide clients with informed insights and recommendations.

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What do you think is the most important quality for a Solutions Engineer at NetApp?

I believe adaptability is the most important quality for a Solutions Engineer at NetApp. The technology landscape is ever-changing, and being able to pivot quickly while maintaining a solid understanding of both the product offerings and customer needs is crucial to success.

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Can you explain how you evaluate customer requirements?

When evaluating customer requirements, I employ a consultative approach, engaging in detailed discussions to understand their strategic goals, challenges, and existing systems. I take the time to ask probing questions and involve stakeholders from various departments to ensure a comprehensive view of their needs.

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How do you approach team collaboration to design client solutions?

I advocate for open communication and collaboration within the team. I organize brainstorming sessions where team members can contribute ideas, and I involve cross-functional experts to ensure we assemble the best possible solution that aligns with our client's needs.

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What role does customer feedback play in your solution development process?

Customer feedback is crucial in my solution development process. I actively seek input to validate ideas, refine solutions, and ensure we’re meeting their expectations. This feedback loop allows for continuous improvement and strengthens the partnership.

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NetApp is a global cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software, and cloud services that enable them to run their ap...

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April 3, 2025

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