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Company Description

R25_0005954

#LI-onsite

Phoenix, AZ, 5 days onsite each week

Job Description

At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast-paced, ever evolving, competitive retail landscape.

On the NielsenIQ Retail Team, you will work face-to-face with key retail client(s) to engrain robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NIQ recommendations with confidence.

Responsibilities

When you join NIQ, you're signing up for an experience that requires autonomy, flexibility, curiosity, and passion. As a Client Manager, you will:

Establish NielsenIQ as an indispensable insights partner and thought leader for your clients

Build sustainable client relationships through delivering everyday value to enable our customer's success using our data, tools, and by providing insights on their business

Work with large sets of data to perform comparisons with NIQ reported data and the retailer's internal data to identify gaps and provide solutions to discrepancies

Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions

Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes

· Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales.

Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable.

Play an integral part in shaping our company's vision by elevating the Voice of the Customer

Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive the adoption of our NIQ assets with clients

Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business

Qualifications

Bachelor's Degree Required

4+ years' experience in related industries which include Consumer Packaged Goods, Retail, Consulting, or Analytics

Experience with syndicated data.

Strong analytical aptitude, naturally curious, and a lifelong learner.

Experience utilizing multiple and complex data sets problem-solving solving and proven project management skills

Experience in client service environment ad ability to develop, maintain and grow client relationships

Project management skills and ability to manage multiple priorities in complex situations

Skillfully communicate and work collaboratively with internal & external teams

Strong attention to detail with a sense of urgency and accountability to drive client outcomes.

Preferred skills: Proficiency with NIQ proprietary software and tools, Microsoft, SQL/Python

Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.

This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500-90k. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

NielsenIQ Glassdoor Company Review

3.9

NielsenIQ DE&I Review

4.1

CEO of NielsenIQ

Jim Peck

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Average salary estimate

$83250 / YEARLY (est.)

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$76500K

$90000K

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What You Should Know About Client Manager, NielsenIQ

As a Client Manager at NielsenIQ in Phoenix, Arizona, you'll find yourself at the heart of the retail revolution, working closely with U.S. retailers and manufacturers to decipher consumer behavior and enhance business strategies. Each day, you’ll face engaging challenges in a fast-paced environment, where you’ll help clients navigate complex issues using actionable insights and comprehensive data solutions. Your role will be pivotal in establishing NielsenIQ as a trusted partner by fostering strong relationships built on delivering consistent value. You will dive into large datasets, analyzing discrepancies between our insightful reports and clients' internal metrics, and suggest data-driven improvements. Passionate about client success, you will coach clients on using NielsenIQ tools to empower their decision-making processes. What’s more, you’ll spearhead collaborations across teams to increase client engagement and adoption of our innovative solutions. If you have a knack for strategic thinking and a desire to impact the retail landscape, this position will allow you to grow into an expert in industry trends, making your input invaluable. With a competitive salary, comprehensive benefits, and a commitment to work-life balance, NielsenIQ not only cares about your career progression but also prioritizes your well-being. Join our team to shape the future of consumer intelligence and drive significant outcomes for clients across the industry!

Frequently Asked Questions (FAQs) for Client Manager Role at NielsenIQ

What are the responsibilities of a Client Manager at NielsenIQ?

The responsibilities of a Client Manager at NielsenIQ include building sustainable relationships with clients, analyzing large datasets to identify insights, and consulting clients on using NielsenIQ tools for analytics. This role emphasizes delivering ongoing value and solutions to drive clients' success, while also collaborating with internal teams to ensure optimal service.