User Engagement Representative (Multiple Levels)

Responsibilities

Noblis ESI is seeking a User Engagement Representative with a national space enterprise and ground systems background to work with our clients in supporting our customer in Doral, FL  

The User Engagement Representative at USSOUTHCOM will play an essential role in bridging communication between the Intelligence (J2) and Operations (J3) Directorates and their diverse user communities. This position aims to ensure users receive timely, relevant, and accurate information and support, thereby enhancing their engagement with USSOUTHCOM’s strategic and operational missions. 

As a User Engagement Representative, you’ll integrate as the NRO’s personal representative assigned to the Intelligence Community, Department of Defense, Joint Staff, Interagency Organizations and Combatant Commands.  You’ll assist the supported command with articulating requirements, providing training, and aligning intelligence needs with NRO enterprise solutions. 

Job Responsibilities:

• Identify, capture, and prioritize the user's intelligence needs, requirements and shortfalls 

• Enable rapid responses to user requirements and intelligence needs with NRO enterprise solutions 

• Assist the user with articulating national systems support needs and requirements to the Intelligence Community (IC). 

• Ensure supported users have knowledge of and access to NRO systems, services and capabilities and assist the user with leveraging capabilities in support of their mission.   

• Participate in the user's training program by developing and providing tailored, user-specific briefings and presentations about NRO capabilities to applicable users.   

Required Qualifications

• Bachelor's Degree in Technology, Computer Science, Engineering, Business, or a related field. Alternatively, demonstrate an additional 4 years of related engineer/technical experience per level if no bachelor's degree is held. 

• US Citizenship is required.
• Must have an active Top Secret/SCI clearance with a Counter-Intelligence Polygraph 

• Familiarity with the NRO’s and DoD’s national and tactical space system architectures 
• Ability to problem solve in a rapidly changing environment and interface with the customer daily 
• Availability to travel about 10% of the time

Mid-Level  

• Bachelor's degree  

• 8 - 10 years of experience 

• Background / knowledge in National space and ground systems 

• Compensation: $116,730 - $182,410

 Senior-Level  

• Bachelor's degree 

• 10+ years of experience 

• Background / knowledge in National space and ground systems 

• Compensation: $141,210 - $220,660

Desired Qualifications

• Master's or PhD in Technology, Computer Science, Engineering, Business, or a related field. 

• Certified in one or more of the following: Project Management 

• Knowledge of Electro-optical, RADAR, SIGINT, Communications, Mission Management, and Mission processing systems supporting a space and ground architecture 

• Ability to be flexible to handle multiple priorities and to work flexible schedules as necessary 

• Strong analytical, problem-solving, and decision-making capabilities 
• Proficient communication skills and ability to serve as a trusted advisor 

Overview

Noblis and our wholly owned subsidiaries, Noblis ESI, and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence and federal civil sectors. Learn more at Noblis -About Us

Why work at a Noblis company?

Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public. Noblis has won numerous workplace awards. Noblis maintains a drug-free workplace.

*Remote/hybrid status is subject to change based on Noblis and/or government requirements

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us.

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Total Rewards

At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site.

Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis’ total compensation package.

Posted Salary Range