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Marketing and Communication (MARCOM)

Our client is building the future of AI-powered customer engagement, with RAISA, an AI assistant transforming interactions across retail, education, and service industries. Our platform enables businesses and resellers to self-serve, configure, and deploy AI assistants that enhance customer experience.

 

Marketing Communications Specialist will be responsible for developing and executing marketing strategies to promote their RAISA platform, running media campaigns on social media and traditional outreach.  Responding to customers’ queries and comments on social media and networking during marketing events. If you have experience in identifying with and building long-term relationships with target audiences, we’d like to meet you.

 

What you will do:

●      Coordinate the design of promotional material and distribute online and offline channels

●      Advertise our company and products/services on various media

●      Plan interviews and press conferences

●      Produce marketing copy for our website

●      Craft and send regular newsletters with company updates

●      Track ROI for marketing campaigns

●      Join social media groups and professional platforms to discuss industry-related topics

●      Monitor corporate website and social media pages and address clients’ queries

●      Network with industry experts and potential clients to drive brand awareness

●      Gather customer feedback to inform sales and product teams

What you bring:

●      5 years of Marcom experience (AI experience preferred)

●      Knowledge of SaaS solutions

●      Strong Communication skills

●      Campaign Management

●      Familiar with both B2B and B2C campaigns

●      Hands-on experience with web content management tools

●      Experience with marketing campaigns on social Media platforms

Average salary estimate

$82500 / YEARLY (est.)
min
max
$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing and Communication (MARCOM), Novel Technology Services

Join our vibrant team as a Marketing and Communication (MARCOM) Specialist, where you'll play a key role in promoting our innovative RAISA platform! At our company, we are revolutionizing AI-powered customer engagement across retail, education, and service sectors. Your creative spirit and expertise will help us develop and implement robust marketing strategies that shine a spotlight on RAISA. Your day-to-day will be dynamic, involving everything from running media campaigns on social media and traditional outreach to crafting engaging marketing copy for our website. You'll also respond to customer queries and comments on social platforms, ensuring our audience feels connected and valued. Networking during marketing events and engaging with industry experts will be your forte, as you'll help drive brand awareness and build long-lasting relationships. Ideally, you bring at least 5 years of Marcom experience, a knack for SaaS solutions, and a passion for both B2B and B2C campaigns. Here at our company, we value strong communication skills, campaign management expertise, and your hands-on experience with web content management tools. If you're looking to make a significant impact in a forward-thinking and supportive environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Marketing and Communication (MARCOM) Role at Novel Technology Services
What are the key responsibilities of the Marketing and Communication (MARCOM) Specialist at the company?

As a Marketing and Communication (MARCOM) Specialist at our company, you'll be responsible for developing and executing marketing strategies to promote our cutting-edge RAISA platform. Your duties will include coordinating the design of promotional materials, running media campaigns on social and traditional platforms, planning interviews and press conferences, creating engaging marketing copy for our website, crafting regular newsletters, and networking with industry experts to enhance brand awareness.

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What qualifications do I need to apply for the MARCOM position at the company?

To apply for the Marketing and Communication (MARCOM) position at our company, candidates should ideally have at least 5 years of experience in marketing communications, preferably with a focus on AI. A solid understanding of SaaS solutions, strong communication skills, and experience managing both B2B and B2C campaigns are also crucial for success in this role.

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How does the company measure the success of its marketing campaigns for the RAISA platform?

Success in marketing campaigns for the RAISA platform at our company is measured through tracking ROI. This involves analyzing various metrics related to engagement, leads generated, and customer feedback to assess the effectiveness of each campaign, allowing for continuous improvement and alignment with business goals.

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What types of marketing tools will I be using as a MARCOM Specialist at the company?

As a Marketing and Communication (MARCOM) Specialist at our company, you'll be using a range of web content management tools to create and manage online content. Additionally, familiarity with social media platforms for campaign management and engagement is critical, as you will be actively advertising our products and services across various media channels.

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What opportunities for professional growth exist for the MARCOM Specialist at the company?

The Marketing and Communication (MARCOM) Specialist at our company will have ample opportunities for professional growth, benefiting from a culture that supports learning and development. You'll engage with industry experts, attend marketing events, and collaborate with cross-functional teams, which can lead to increased responsibilities and potential career advancement within the organization.

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Common Interview Questions for Marketing and Communication (MARCOM)
Can you explain your experience with B2B and B2C marketing campaigns?

In your response, detail specific B2B and B2C campaigns you've spearheaded or contributed to, explaining the objectives, strategies used, and results achieved. Highlight your understanding of the different audiences and how you tailored your approaches to meet their needs.

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How do you ensure effective communication in marketing campaigns?

Illustrate your approach to communication by sharing your process for developing messaging that resonates with your target audience. Discuss collaboration with creative teams and leveraging feedback to ensure all campaign elements are aligned.

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What strategies do you use to measure the ROI of marketing campaigns?

Share your experience with specific tools and metrics you employ to measure campaign effectiveness. Discuss how you analyze data to draw insights and adjust future strategies accordingly.

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Describe a time when you successfully handled negative feedback on social media.

Explain the situation and outline your steps to address the feedback professionally and constructively. Highlight your focus on maintaining a positive brand image while providing valuable customer support.

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How do you approach creating content for different marketing channels?

Discuss your process for understanding the unique requirements of each channel, whether it's social media, email newsletters, or the company website. Share examples of content you've tailored for different platforms.

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Can you give an example of a successful marketing campaign you've managed?

Detail a specific campaign, including its goals, execution, and outcome. Focus on your role and any innovative strategies you utilized that led to success.

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What experience do you have with AI or SaaS-based products?

Highlight any direct experience you have with AI or SaaS solutions, including specific roles or projects. If you lack formal experience, you can discuss relevant coursework, research, or personal projects to showcase your understanding.

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How do you manage your time and prioritize tasks while working on multiple campaigns?

Share your time management techniques, methodologies like Agile or Kanban, and tools you use to keep track of tasks and deadlines to ensure efficient delivery across multiple projects.

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What role do you think networking plays in marketing success?

Discuss how building relationships with industry experts, potential clients, and peers can create opportunities for collaboration, enhance brand visibility, and foster innovation in your marketing strategies.

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What motivates you in your work as a MARCOM Specialist?

Reflect on your passion for driving brand awareness and engaging with customers. Share what excites you about the future of marketing communications, particularly in relation to AI and evolving customer engagement strategies.

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MATCH
VIEW MATCH
FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 28, 2025

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