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Sales Executive I

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day

  • 401(k), eligibility after one year of service

  • Employee stock purchase plan

  • Tuition reimbursement

ABOUT THE COMPANY

Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful and compassionate people, to meet the needs of our patients.   Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer.

$48,125 - $80,028 / Annual

JOB SUMMARY

The Sales Executive I is responsible for selling all Apria products and services in the assigned sales territory. This role works closely with branch staff to focus efforts on increasing sales. In addition, the Sales Executive I will work with the General Manager / Sales Manager to develop and execute specific strategies to achieve sales, customer satisfaction, and profitability goals. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community.
  • Creates and maintains call plans to qualify new and maintain existing referrals to grow the business
  • Enters call plan and outcomes into the CRM system
  • Uses Apria reports and data to identify referral targets.
  • Partners with the Market VP to review sales territory call plan to achieve strategic goals.
  • Educates referral sources on the use and application of Apria products and services.
  • Resolve and follow up on customer concerns.
  • Partners with branch management and staff as well as other functional areas within the company to drive sales growth.
  • Communicate and clarify Medicare guidelines around private insurance procedures, pricing information, and product information to referral sources.
  • Maintains accurate records on prospective and active accounts ensuring information is sent to reimbursement offices for billing and collection.
  • Ensures billing documentation is complete and accurate.
  • Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

  • N/A

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

  • College degree or previous relevant job experience required
  • 1-3 Years of Experience in selling “service” or “commodity products” with demonstrated success.
  • External sales experience preferred

SKILLS, KNOWLEDGE AND ABILITIES

  • Customer/Patient-Focused: You start with the customer/patient and work backwards. You invest the time and energy to understand the customer’s/patients’ objectives, then tie all your activities directly to the achievement of those objectives.
  • Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.
  • Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups.
  • An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues.
  • Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model.
  • Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization.

Certificates, Licenses, Registrations or Professional Designations

  • Must possess a valid and current driver’s license and auto insurance per Apria policy.
  • May be required to drive personal vehicle.

Computer Skills

  • Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word

Language Skills

  • English (reading, writing, verbal)

Mathematical Skills

  • Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  Specific vision requirements of this job include close vision and distance vision.  Must be able to travel by plane and automobile (if applicable).

OTHER INFORMATION

The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Average salary estimate

$64076.5 / YEARLY (est.)
min
max
$48125K
$80028K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Executive I, Owens & Minor

At Apria Healthcare, we’re on a mission to improve lives, and we're looking for a passionate Sales Executive I to join our team in Everett, Washington. As a key player in the healthcare industry, you will be selling our innovative range of products and services to help patients thrive. You’ll work closely with branch staff and your General Manager to devise strategies that boost sales, enhance customer satisfaction, and drive our profitability goals. Each day, you’ll conduct sales calls, build relationships with referral sources, and educate them about our offerings. You’ll also manage our CRM system to track outcomes and identify new referral opportunities. Being customer-focused is essential; you’ll need to understand their objectives fully and connect them with the right solutions. If you are a self-starter with strong communication skills and a collaborative spirit, we want you on our team. In return, you can expect fantastic benefits like medical, dental, and vision insurance starting on your first day, a 401(k) plan, employee stock purchase options, and even tuition reimbursement. The annual salary range for this position is $48,125 - $80,028. Ready to take the next step in your career? Join Apria Healthcare and make a real difference in people's lives!

Frequently Asked Questions (FAQs) for Sales Executive I Role at Owens & Minor
What are the main responsibilities of a Sales Executive I at Apria Healthcare?

As a Sales Executive I at Apria Healthcare, your main responsibilities include conducting daily sales calls to establish and maintain relationships with referral sources in the medical community. You'll create and implement call plans aimed at growing the business and input call outcomes into our CRM system. You will also educate referral sources about our products, resolve customer concerns, and partner with branch management to drive sales growth. Your goal is to achieve customer satisfaction while meeting sales and profitability objectives.

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What qualifications are required for the Sales Executive I position at Apria Healthcare?

To be considered for the Sales Executive I position at Apria Healthcare, you need a college degree or comparable relevant experience. Ideally, you should have 1-3 years of experience in sales, particularly selling service or commodity products. External sales experience is preferred, and strong communication and interpersonal skills are essential to succeed in this role.

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How does Apria Healthcare support its Sales Executive I team members?

Apria Healthcare is committed to supporting its Sales Executive I team members through a comprehensive benefits package that includes medical, dental, and vision insurance effective from day one. Additionally, employees have access to a 401(k) plan and are eligible for an employee stock purchase plan. Apria also emphasizes personal and professional development with tuition reimbursement to encourage continuous learning and growth in your career.

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What qualities make a successful Sales Executive I at Apria Healthcare?

Successful Sales Executive Is at Apria Healthcare are typically customer/patient-focused, action-oriented, and collaborative. Being an effective communicator who can build relationships within the healthcare network is crucial for success in this role. You should also be passionate about helping others and proactive in identifying sales opportunities to drive business growth.

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What is the compensation range for a Sales Executive I at Apria Healthcare?

The annual salary for a Sales Executive I at Apria Healthcare ranges from $48,125 to $80,028. The compensation is competitive and reflects both individual performance and company success, promoting an environment that rewards hard work and dedication.

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Common Interview Questions for Sales Executive I
How do you prioritize your sales calls as a Sales Executive I?

When prioritizing sales calls as a Sales Executive I, it's vital to consider both the potential value of each referral source and your existing relationships. Focus on high-potential accounts first while ensuring you maintain contact with your current clients to foster loyalty. Utilizing data from CRM can also help identify which referrals are more likely to convert.

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Can you describe a time you successfully turned a difficult customer relationship into a positive one?

To answer this question effectively, provide a specific example where you faced challenges with a customer relationship. Discuss how you listened to their concerns, took proactive steps to resolve issues, and ultimately built a trusting relationship that led to enhanced customer satisfaction and additional sales.

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What strategies do you use to educate referral sources about new products?

When educating referral sources about new products, I employ tailored presentations that highlight the benefits and practical applications of the products. I use real-life scenarios to demonstrate their effectiveness, ensuring that the information is relevant to the referral source's needs. Follow-up communication is also essential to address any questions and remind them of the resources available.

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How do you handle rejection in sales?

Handling rejection is part of sales. I see it as an opportunity to learn and grow. I analyze the feedback given—if any—and reflect on how I can improve my approach. It's important to maintain a positive attitude, utilize it as a learning experience, and keep my focus on prospects who are open to what I have to offer.

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How do you ensure accurate record-keeping for your accounts?

To ensure accurate record-keeping for my accounts, I make it a daily practice to update our CRM immediately after each call. I document details, interactions, and outcomes thoroughly to maintain a clear history of the relationship. Additionally, I conduct regular audits of my records to ensure consistency and correctness.

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What sources do you use to identify new sales opportunities?

I leverage a combination of data analytics from our CRM system, industry reports, and networking within the medical community to identify new sales opportunities. Staying in touch with industry trends and participating in local events helps me connect with potential referrals who may benefit from our services.

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How would you approach a referral source uninterested in your product?

Approaching an uninterested referral source requires empathy and understanding. I would ask open-ended questions to gauge their needs and any reservations they have. By actively listening, I can address their concerns directly and demonstrate how our products can effectively solve their problems, making the conversation more relevant.

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What do you think is the most important metric to track in sales?

The most important metric to track in sales often depends on specific goals, but I believe that customer acquisition cost and lifetime value of a customer are crucial. Understanding these metrics allows me to gauge the efficiency of my sales strategies and the overall health of our customer relationships.

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How important is teamwork in the role of a Sales Executive I?

Teamwork is vital for a Sales Executive I, as collaboration with branch management and other teams can lead to increased sales success. Sharing insights and strategies helps everyone achieve common goals, and working closely with marketing can enhance our outreach efforts and customer engagement.

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Why do you want to work for Apria Healthcare?

When answering this question, it's ideal to express your alignment with Apria Healthcare's mission to improve the quality of life for patients. Mention your passion for healthcare and your belief in Apria's values. Discuss how you see your skills fitting into the company culture and how you can contribute to their success.

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EMPLOYMENT TYPE
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DATE POSTED
March 30, 2025

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