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Staff Technical Program Manager, GTM Systems

Job Description

We’re looking for a Staff Technical Program Manager, GTM Systems to join Procore’s Go-To-Market (GTM) Product & Engineering team. In this role,  you will accelerate the outcomes of the Go-To-Market Product & Engineering scrum teams by driving clarity among multiple priorities and uniting cross-functional teams to operate with velocity. Our GTM Product & Engineering team builds highly scalable, reliable capabilities on Salesforce & adjacent platforms with integrations to other Enterprise SaaS applications including Zuora, NetSuite, Product Infrastructure and automates manual business processes.

As a Staff Technical Program Manager, GTM Systems you will apply technical and program management expertise to lead cross-functional teams (RevOps, CX Ops, Product/Engineering, Corporate Strategy, Finance, Audit/Compliance, Data & IT teams) and manage key work streams related to Marketing, Sales, Customer Success & Customer Support Technology portfolio. The Sr. Program Manager will lead both large, cross-division functional teams and projects as well as narrow, strategic projects within the Business Systems Technology team. All will affect the organization’s long-term goals and objectives. The role requires routinely exercising independent judgment to determine best methods for accomplishing work and achieving objectives.

This role is based out of our Austin, Texas office, reports into the Sr Director, GTM Enterprise Systems and offers flexibility to work remotely as schedule permits. We’re looking for someone to join us immediately.

What you'll be responsible for:

  • Partner with Business and Technology leaders to execute the strategy for one or more key programs to build Go-To-Market domain capabilities.

  • Drive multi-year multi-phase program roadmaps, budgets, resource allocation plans across multiple contributing teams.

  • Develop program charters ensuring the scope aligns with business priorities.

  • Develop & deliver program plans that encompass all phases of planning, implementation, production readiness and support defining a cross-functional program structure.

  • Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.

  • Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.

  • Communicate progress, report status, providing relevant insights across organizational boundaries and levels from individual contributor to senior executive.

  • Manage and track program execution to ensure successful, high-quality, on-time delivery by working through risks, and interdependencies.

What we're seeking in you:

  • BS/MS in Computer Science, Engineering, Math or related field, experience in leading multiple initiatives is strongly desired.

  • 8+ years of Program Management experience, including 6 or more years leading multiple complex technology-focused programs

  • Self-starter able to track complex and/or large volume of details (technical and program related), manage and coordinate with 5-10 scrum teams, across multiple sites

  • Excellent leadership and interpersonal skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.

  • Outstanding communication skills appropriate for engineers and executive-level audiences. Ability to communicate goals of programs, relationship to business goals, provide summarized exec views, while also being able to get into the details. Self-awareness of what to share with each audience.

  • Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for delivery of best outcomes.

  • Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile and Scrum development methodologies.

  • Knowledge of Go-To-Market domain (Lead to Cash processes) - Business Process & Technical Platform like Salesforce

Additional Information

Base Pay Range $168,560 - $231,770. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Average salary estimate

$200165 / YEARLY (est.)
min
max
$168560K
$231770K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Technical Program Manager, GTM Systems, Procore Technologies

Join Procore as our new Staff Technical Program Manager for GTM Systems and dive into the exciting world of construction software innovation! In this pivotal role, you'll work closely with our Go-To-Market Product & Engineering teams, harnessing your program management skills to drive clarity and collaboration across various cross-functional squads. Imagine yourself defining and executing a roadmap for Marketing, Sales, and Customer Success technologies while navigating complex projects with ease. You’ll be on the front lines fostering teamwork and steering critical discussions, all while keeping our goals aligned with the business’ long-term vision. Your expertise in managing large teams and executing intricate tech-focused programs will shine as you streamline operations and help us build reliable integrations with platforms like Salesforce and Zuora. We love a proactive approach, and as a self-starter, you’ll effectively track multiple initiatives and drive projects to timely completion. Get ready to impact the tech industry and enjoy the flexibility of remote work when possible. With competitive pay and robust benefits, Procore is not just a workplace; it's a community. If you’re ready to make a difference and accelerate our growth, we invite you to be part of our journey in transforming how the world builds!

Frequently Asked Questions (FAQs) for Staff Technical Program Manager, GTM Systems Role at Procore Technologies
What are the primary responsibilities of a Staff Technical Program Manager at Procore?

As a Staff Technical Program Manager at Procore, your main responsibilities encompass leading cross-functional teams, managing complex projects across Marketing, Sales, and Customer Success technology portfolios, and developing comprehensive program roadmaps. You will partner with business and technology leaders to ensure alignment between projects and business goals, providing exceptional leadership while guiding teams through uncertainties and aggressive deadlines.

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What qualifications are necessary for the Staff Technical Program Manager role at Procore?

To qualify for the Staff Technical Program Manager position at Procore, candidates typically need a BS/MS in Computer Science or related field, alongside 8+ years in Program Management, with at least 6 years focusing on technology-driven programs. Essential skills include excellent leadership, interpersonal abilities, and a comprehensive understanding of SaaS technologies, along with experience working in Agile methodologies.

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How does Procore support the professional development of its Staff Technical Program Managers?

At Procore, we deeply invest in our employees' growth, providing a range of benefits that include ongoing career enrichment programs and development opportunities tailored for Staff Technical Program Managers. Through mentorship, training workshops, and access to educational resources, we empower our team to sharpen their skills and advance their careers.

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What is the work culture like for a Staff Technical Program Manager at Procore?

Procore fosters a vibrant, inclusive work culture where collaboration and innovation are at the forefront. As a Staff Technical Program Manager, you'll find yourself in a dynamic environment that encourages ownership and creativity. We value team contributions and work hard to maintain a diverse atmosphere that thrives on various perspectives, ensuring every voice is heard.

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What tools and technologies might a Staff Technical Program Manager at Procore work with?

In the role of Staff Technical Program Manager at Procore, you'll leverage various cloud-based solutions and enterprise SaaS platforms such as Salesforce, Zuora, and NetSuite. Familiarity with Agile/Scrum methodologies and tools will also be a significant aspect of your daily tasks as you manage diverse tech initiatives.

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Common Interview Questions for Staff Technical Program Manager, GTM Systems
Can you describe your experience with leading cross-functional teams as a Staff Technical Program Manager?

Highlight specific projects where you successfully managed cross-functional teams, detailing your approach to communication and collaboration. Include examples of how you leveraged the strengths of different team members to achieve project goals.

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How do you ensure that projects align with business goals?

Discuss your methodology for developing roadmaps and how you assess project scopes against business priorities. Emphasize your ability to communicate effectively with stakeholders at all levels to ensure alignment throughout all phases of the project.

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What strategies do you utilize to manage project risks?

Share specific examples of risk management strategies you've implemented in past roles. This could include proactive measures, regular updates to stakeholders, and your approach to adjusting plans based on evolving risks.

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How do you prioritize tasks when managing multiple initiatives?

Explain your prioritization framework, emphasizing how you assess urgency and importance. Mention any tools or techniques you deploy to keep track of multiple tasks and ensure timely delivery.

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Describe a time when you had to lead a project under tight deadlines.

Provide a specific example that showcases your leadership and organizational skills. Describe the project scope, challenges faced, and how you motivated your team to meet deadlines successfully.

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Can you give an example of how you handled a difficult stakeholder?

Detail a situation where you successfully navigated a conflict or challenge with a stakeholder. Emphasize your communication and negotiation skills, and how you turned the situation into a positive outcome.

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What role does data play in your decision-making process?

Outline how you utilize data to drive decisions and influence project outcomes. Share examples where data led you to adjust your strategies or improve processes.

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How do you keep your team motivated during long projects?

Discuss your techniques for fostering a positive team environment, including regular check-ins, team-building activities, and an open-door policy for feedback and suggestions.

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What is your understanding of the Go-To-Market domain?

Detail your knowledge of the Lead to Cash processes and the importance of aligning business strategies with technologies like Salesforce. Highlight any relevant experience you have in this area.

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Why do you want to join Procore as a Staff Technical Program Manager?

Share your excitement about joining Procore, emphasizing the company's mission, values, and any specific initiatives that align with your professional goals. Relate your skills and experience to how they can contribute to Procore's success.

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