Collections Officer

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions.  We support our customers with a range of products and services to meet their needs. 

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Purpose

Due to ongoing growth, Radius is looking for a Collections Officer to join a busy collections team.

The Collections Officer will be responsible for managing the end-to-end collections process within the US. The role holder will work directly with the Credit Manager and VP of Financial Operations to meet cash collections targets and improve debt recovery performance.

The role will suit someone with pervious collection experience who is looking to drive change in debt management and improve processes.

We would love to welcome you to our Huntington Beach office, working hours of Monday-Friday 8 hour shifts to be confirmed. 

Your responsibilities day to day will be…

• Deliver cash collection targets every month.
• Ensuring that invoices are paid on time by adhering to the collection cycle.
• Issuing account statements, copy invoices and credit notes when required.
• Reconciliation of payments ensuring correct allocation.
• Compile credit and refund requests for approval.
• Facilitate Direct Debit & recurring payment setup.
• Ensure terminations for non-payment are completed in line with collections cycle (From notice to execution).
• Manage mailboxes ensuring emails are prioritised, actioned and marked as complete.
• Manage any queries ensuring they are either resolved or passed to the correct department, following up until completion.
• Compile detailed ledgers for review with Credit Manager.

What do we expect of you?

• Experience in a customer facing role.
• Microsoft Office skills.
• Strong problem-solving skills.
• Excellent attention to detail.
• Ability to prioritise and meet deadlines within a fast-paced environment.
• Outstanding communication skills with the ability to operate at all levels internally and externally.
• Highly presentable with strong organisational and motivational skills.
• A ‘can do’ positive attitude and comfortable ‘rolling your sleeves up’.
• Ability to stay calm under pressure and meet tight deadlines.
• Ability to continually challenge the status quo and drive a continuous improvement mindset.

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative.
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

If you are ready to take the next step in your career and play a vital role in our growth, we’d love to hear from you. Reach out today and let’s discuss how your experience aligns with our team at Radius.

All your information will be kept confidential according to EEO guidelines.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.