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Onsite Community Association Manager (SBFL2025-8105)

Overview

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

 

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

 

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

 

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

  

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

  • Integrity: we always do the right thing.
  • Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
  • Selflessness: more than teamwork; we are part of something special and much larger than any of us.
  • Personal Relationships: we are a professional services company; people do business with people they like.
  • Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

 

Responsibilities

  • Responsible for compliance with all of the community’s policies/procedures as defined by the Board of Directors
  • Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures
  • Directs the work of all department managers
  • Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.
  • Responsible for the timely preparation of monthly financial reports to the Board of Directors
  • Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
  • Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed
  • Monitors quality of association products and services to ensure maximum member and guest satisfaction
  • Secures and protects all the association assets
  • Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
  • Coordinates with Board of Directors on the development and implementation of all strategic plansSECONDARY DUTIES/RESPONSIBILITIES:
  • Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
  • Evaluates committee activities that report to the General Manager
  • Ensures compliance with purchasing policies and procedures
  • Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
  • Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results
  • Supports internal controls
  • Other duties as directed

Qualifications

Qualifications:

  • Must have Florida CAM license - required
  • Minimum of two years as an Onsite (HOA) property manager -preferred
  • High rise experience preferred 
  • CMCA or state-equivalent certifications desired
  • Associates degree or higher
  • Customer service focused; CAMs service their client on a daily basis
  • Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client
  • Proactive: CAMs must proactively communicate with their client, team members, and superiors
  • Management: CAMs must manage the budget, operations, schedules of a community association
  • Winner: RealManage has a winning culture and is second to none

 

Pay and Benefits:

$   to $  , depending on education and experience.

 

Benefits include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Insurance
  • HSA (Required High Deductible Medical Plan to be eligible)
  • FSA 
  • Education Reimbursement 
  • 401K matching 
  • Employee Assistance Program (EAP)
  • 11 paid Holidays

 

 

 

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Onsite Community Association Manager (SBFL2025-8105), RealManage

Are you a passionate community leader looking for an exciting opportunity? RealManage is seeking an Onsite Community Association Manager for our vibrant Sattelite Beach location. Here at RealManage, we believe in creating a workplace that feels more like a family, where your hard work is recognized and celebrated. As the Onsite Community Association Manager, you'll be the heartbeat of the community, ensuring operational excellence while building strong relationships with residents and board members alike. You'll plan and develop operational policies, manage department heads, and oversee annual budgets—all while maintaining a keen focus on service excellence. We're not just about managing properties; we're about fostering a thriving community. With state-of-the-art cloud technologies and a commitment to innovation, you’ll work in a dynamic environment that encourages growth and transparency. You'll engage with members to gather feedback and continually improve services. Your background as a certified CAM, combined with a proactive management style, will contribute to making RealManage the best place to live and work. If you're looking to make a genuine impact and thrive in a collaborative atmosphere, we want to hear from you. Join us in redefining community management with excellence, integrity, and respect for all.

Frequently Asked Questions (FAQs) for Onsite Community Association Manager (SBFL2025-8105) Role at RealManage
What are the responsibilities of the Onsite Community Association Manager at RealManage?

As the Onsite Community Association Manager at RealManage, your responsibilities encompass a range of essential functions. You'll ensure compliance with policies set by the Board of Directors, oversee department managers, and lead the annual budget process. Moreover, you'll be responsible for preparing financial reports and coordinating business plans, while also engaging with community members to refine association services and policies. Your role will be pivotal in maintaining high satisfaction levels among residents and guests.

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What qualifications are needed for the Onsite Community Association Manager position at RealManage?

To qualify for the Onsite Community Association Manager role at RealManage, candidates must possess a valid Florida CAM license. Additionally, a minimum of two years of experience managing an HOA is preferred, with high-rise experience being valuable. CMCA or state-equivalent certifications are desirable, along with an associate’s degree or higher. Successful candidates will showcase exceptional customer service, listening skills, and proactive communication abilities.

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How does RealManage support the professional development of an Onsite Community Association Manager?

RealManage prioritizes professional growth for its Onsite Community Association Managers by offering education reimbursement and access to mentoring programs. The company's supportive culture encourages continuous improvement, where you'll have opportunities for ongoing training and career advancement. Being part of a team that values selflessness and learning places you in a position to continually excel in your career.

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What is the community culture like for the Onsite Community Association Manager at RealManage?

The culture at RealManage for the Onsite Community Association Manager is one of camaraderie, integrity, and respect. With a focus on building personal relationships, you'll find yourself welcomed into a supportive environment. There’s a strong emphasis on teamwork and open communication, enabling you to thrive as part of a community dedicated to excellence and innovation.

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What benefits does RealManage provide for the Onsite Community Association Manager role?

RealManage offers a comprehensive benefits package for the Onsite Community Association Manager position, which includes medical, dental, and vision insurance. Additionally, you’ll receive life and disability insurance, HSA options, FSA plans, and generous 401K matching. The position also includes paid holidays and educational reimbursements, ensuring that your personal and professional needs are well cared for.

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Common Interview Questions for Onsite Community Association Manager (SBFL2025-8105)
Can you describe your experience managing an HOA?

In responding to this question, highlight specific experiences in managing HOA properties, focusing on your role in budget management, community relations, and compliance. Illustrate how your proactive approach led to positive outcomes, and be prepared to share specific challenges you faced and how you overcame them.

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How do you handle conflicts among community members?

Handling conflict is crucial for the Onsite Community Association Manager. Discuss your approach to mediation and resolution, emphasizing the importance of listening to both sides and finding mutually acceptable solutions. Sharing a specific example where you successfully resolved a dispute can effectively demonstrate your skill.

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What strategies would you implement to improve community engagement?

To answer this question, articulate specific strategies you've used in the past, such as organizing events, conducting surveys, or utilizing digital communication platforms to foster engagement. Show your understanding of the importance of building a sense of community and encouraging participation among residents.

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How do you prioritize tasks when managing a community?

Discuss your time management techniques, such as using project management tools or delegating tasks to department heads. Highlight your ability to assess urgent issues versus long-term projects, and provide examples of how your prioritization positively impacted community operations.

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Describe your experience with budgeting and financial reporting.

This question requires you to elaborate on your experience creating and managing budgets, analyzing financial reports, and your role in presenting financial information to boards. Share specific methodologies you’ve employed and how you’ve ensured compliance and transparency.

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What methods do you use to provide exceptional customer service?

Discuss your customer service philosophy and provide examples of how you’ve gone above and beyond to meet residents' needs. Mention any feedback systems or regular check-ins you implement to enhance satisfaction within the community.

Join Rise to see the full answer
How do you stay updated with industry regulations and community management trends?

Show your commitment to professional development by discussing the various resources you use, like industry publications, conferences, and networking events. Mention any relevant certifications and how you integrate new knowledge into your community management practices.

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Can you give an example of a successful community initiative you led?

Provide a concise overview of a successful initiative, emphasizing your role in its conception, execution, and outcome. Discuss the research involved, community input, and how it benefitted residents, demonstrating your leadership and community-building skills.

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What steps would you take to ensure effective communication with the board of directors?

Effective communication is critical for this role. Talk about the strategies you use to summarize information clearly, prepare reports, and hold regular meetings. Highlight your experience in addressing their concerns and ensuring their directives are followed.

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How do you manage your relationship with contractors and service providers?

Discuss your approach to selecting, managing, and maintaining relationships with contractors. Emphasize the importance of transparency and quality control, providing examples of how you've successfully collaborated with third parties to benefit your community.

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Full-time, on-site
DATE POSTED
March 27, 2025

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