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Product Manager - Technical

About the job:

The Red Hat OpenShift Product Management team is looking for a Product Manager to join us in our Boston, MA or Raleigh, NC office (hybrid schedule - 3+ days/week in office) and work on our operator ecosystem. This is an excellent opportunity for someone who wants to build open-source based enterprise products.

What You’ll Do:

  • Develop strategy and roadmap for our lifecycle management tooling and the Red Hat and ISV operator ecosystem

  • Establish convergence of different content catalogs (operators, helm, etc) in OpenShift

  • Create alignment and consistency in the content lifecycle and consumption experience across our own and certified third-party catalog offerings

  • Collect and document input from Red Hat OpenShift customers, partners and other stakeholders to understand customer needs

  • Research competitive solutions, both commercial and do-it-yourself alternatives, documenting their relative strengths and weaknesses to develop competitive positioning and collect input for new releases

  • Prioritize and document requirements, epics and user stories for new releases of our offerings

  • Guide major enhancements of our offerings by working cross-functionally with our OpenShift core Engineering team, the upstream open source community and our partners

  • Work with the Operator Framework Engineering team and the overall Product team to manage releases and updates of our offerings and bring new artifact management solutions to market

  • Work with our Sales teams to respond to customer inquiries; deliver customer presentations and demos and support the overall sales process

  • Support sales and marketing activities, including creating presentations, blogs, demos and other technical collateral for our offerings

  • Review and provide feedback on the documentation for our offerings

What You’ll Bring:

  • Enterprise software industry experience working in either product management, technical (pre)sales, technical marketing, software engineering, or a similar technical role

  • Linux skills and direct experience with Linux container technologies and Kubernetes

  • Working knowledge of distributed systems, resource management solutions, storage technologies, software-defined networking (SDN), enterprise logging and monitoring solutions

  • Familiarity with the CNCF ecosystem of open source solutions

  • Experience with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP) or similar cloud or application management solutions

  • Bachelor's or graduate degree, preferably in computer science, engineering or a related discipline; or equivalent experience

  • Excellent written, verbal and interpersonal communication skills

  • Willingness to travel up to 25%

The following are considered a plus:

  • Experience in creating marketplace offerings or content hubs

  • Hands-on experience with cloud platforms

  • Prior experience with the agile development process

  • Familiarity with Jira or similar tool

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. 

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What You Should Know About Product Manager - Technical, Red Hat

Join Red Hat as a Product Manager - Technical in our Raleigh, NC office, and dive into the exciting world of our OpenShift operator ecosystem! If you're passionate about developing cutting-edge enterprise products, this is the perfect opportunity for you. In this role, you'll develop the strategy and roadmap for our lifecycle management tooling while ensuring the convergence of various content catalogs within OpenShift. Your day-to-day will involve collaborating with customers and stakeholders to uncover their needs, and researching competitive solutions to enhance our offerings. You'll be guiding enhancements by partnering with our OpenShift core Engineering team and working with our Operator Framework Engineering team to manage releases effectively. Plus, you'll have the chance to showcase our products directly to sales teams and customers, creating presentations and demos that highlight our innovative solutions. If you bring experience from the enterprise software industry, particularly in product management, and have a solid background in Linux container technologies, Kubernetes, and cloud platforms, we’d love to see you thrive with us at Red Hat!

Frequently Asked Questions (FAQs) for Product Manager - Technical Role at Red Hat
What are the key responsibilities of a Product Manager - Technical at Red Hat?

As a Product Manager - Technical at Red Hat, you'll focus on developing strategies for our lifecycle management tooling, integrating content catalogs in OpenShift, and aligning the customer experience. You'll engage with various stakeholders, prioritize requirements, and drive major enhancements while collaborating with different teams.

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What qualifications are required for the Product Manager - Technical position at Red Hat?

To excel as a Product Manager - Technical at Red Hat, candidates should possess enterprise software industry experience, preferably in product management or related fields. Proficiency in Linux, Kubernetes, and familiarity with cloud platforms like AWS, Microsoft Azure, or GCP is crucial. Strong communication skills and a willingness to travel are also important.

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What skills are essential for a successful Product Manager - Technical at Red Hat?

Essential skills for the Product Manager - Technical role at Red Hat include a deep understanding of distributed systems, resource management, and software-defined networking. Hands-on experience with agile methodologies, Jira, and creating marketplace offerings are a plus, as they enable you to effectively manage and showcase our innovative products.

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How does Red Hat support the career growth of a Product Manager - Technical?

Red Hat is committed to the professional development of its employees, offering comprehensive benefits including tuition reimbursement, mentorship programs, and opportunities for advancement within the organization. As a Product Manager - Technical, you can expect to grow your skills and take on new challenges alongside talented peers.

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What benefits can I expect as a Product Manager - Technical at Red Hat?

As a Product Manager - Technical at Red Hat, you’ll enjoy comprehensive medical, dental, and vision coverage, a robust 401(k) plan with employer matching, paid time off, and innovative parental leave plans. Supporting both personal and professional well-being, Red Hat ensures a balanced work-life experience for its employees.

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Common Interview Questions for Product Manager - Technical
Can you describe your experience with Kubernetes and container technologies?

When answering this question, emphasize the specific projects you've worked on involving Kubernetes and containerization. Detail how you've implemented solutions using these technologies and the impact they had on the business, showcasing your hands-on approach and problem-solving skills.

Join Rise to see the full answer
How would you prioritize different product features or enhancements?

Discuss your approach to feature prioritization by explaining the framework you use, such as the MoSCoW method or a cost-benefit analysis. Provide examples of how you've navigated competing priorities in previous roles to deliver successful product outcomes.

Join Rise to see the full answer
What strategies do you use to gather customer feedback?

Share your methodologies for collecting customer insights, like surveys, interviews, or user testing sessions. Highlight how you analyze this feedback to inform product decisions, ensuring that user needs align with the product vision at Red Hat.

Join Rise to see the full answer
How familiar are you with the CNCF ecosystem and open-source solutions?

Highlight any personal projects or professional experiences that demonstrate your familiarity with the CNCF ecosystem. Discuss specific technologies and their applications in your past roles, showing your commitment to open-source principles and community engagement.

Join Rise to see the full answer
What role do you think collaboration plays in product management?

Emphasize the importance of working cross-functionally to achieve a product’s strategic goals. Discuss experiences where you engaged with engineering, sales, and customer teams, showcasing how collaboration led to successful outcomes.

Join Rise to see the full answer
Describe a major challenge you faced in product development and how you overcame it.

Outline a specific challenge, detailing the steps you took to assess the situation and the solutions you implemented. Highlight how your actions resulted in a positive outcome, reflecting your problem-solving capabilities in the product management space.

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How do you keep up with emerging technologies and market trends?

Discuss your methods for staying informed, whether through attending industry conferences, subscribing to relevant publications, or participating in professional organizations. Explain how this knowledge informs your product management decisions.

Join Rise to see the full answer
What metrics do you consider most important when evaluating product success?

Share the key performance indicators (KPIs) you focus on, such as customer adoption rates, user engagement metrics, or revenue growth. Discuss how you use these metrics to guide product strategy and adjustments.

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How do you handle conflicts or disagreements with stakeholders?

Provide a framework for resolving conflicts, outlining the importance of active listening, finding common ground, and engaging in open discussions. Share a personal example where you successfully navigated a disagreement to achieve a collaborative solution.

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What do you find most exciting about being a Product Manager?

Express your passion for product management by discussing the thrill of turning ideas into reality and making a significant impact on users. Highlight how the Product Manager - Technical role at Red Hat aligns with your interests and ambitions for innovative solutions.

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DATE POSTED
April 9, 2025

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