Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Full Time Care Navigator - Inpatient Psychiatric - St. Mary's Campus image - Rise Careers
Job details

Full Time Care Navigator - Inpatient Psychiatric - St. Mary's Campus

HOW WE CARE FOR YOU:
At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

  • 403(b) Retirement Plan
  • Paid Time Off and Holidays
  • Medical, Dental, Vision, & Hearing Benefits
  • Tuition Reimbursements and Discounts
  • Student Loan Repayment Assistance Program
  • Professional Advancement
  • Employee Referral Program Bonus
  • Shift differentials

SUMMARY

The Care Navigator functions as a core member of an Integrated Care team that includes the Primary Care Provider (PCP), Behavioral Health Clinician (BHC), and psychiatric provider.  The Care Navigator is responsible for coordinating and supporting Mental Health care within the clinic and for coordinating referrals to clinically indicated services within and outside of the clinic. The Care Navigator may provide evidence-based treatments to patients or collaborate with other Mental Health providers when such treatment is indicated. This role will report to the Manager, Behavioral Health/Primary Care Integration or designee

STATUS: Full Time

LOCATION: St. Mary's Campus - 89 Genesee St.

DEPARTMENT: Inpatient Psychiatric

SCHEDULE: Rotating shifts, day, evening, and night.

ATTRIBUTES

  • Minimum of 2 years of experience in Human Services related field, medical related field, client/patient interfacing experience required.

RESPONSIBILITIES

  • Support and coordinate behavioral health care with the patient, patient’s Primary Care Provider (PCP), BHC, psychiatric provider and other Integrated Care team members. 
  • Provide patient education about common mental health and substance abuse disorders and available treatment options.
  • Monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  • Provide or facilitate referrals to mental health clinic/substance use disorder treatment programs as clinically indicated.
  • Participate in regularly scheduled Integrated Care team meetings and communicate treatment recommendations to team members and outside collaborators as indicated.
  • Facilitate patient engagement and follow-up in care.
  • Handle confidential information with discernment and sensitivity.

EDUCATION:

AS (Required)

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.75 - $29.08

CITY:

Rochester

POSTAL CODE:

14611

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Average salary estimate

$24415 / YEARLY (est.)
min
max
$19750K
$29080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Full Time Care Navigator - Inpatient Psychiatric - St. Mary's Campus, RRHS

Are you passionate about making a difference in mental health care? Rochester Regional Health is looking for a dedicated Full Time Care Navigator for our Inpatient Psychiatric department at the St. Mary's Campus. In this role, you'll be a crucial member of an Integrated Care team, working closely with Primary Care Providers, Behavioral Health Clinicians, and psychiatric providers to coordinate and support mental health care for our patients. Your responsibilities will include monitoring patients, providing education about mental health and substance abuse disorders, and facilitating referrals to the appropriate treatment programs. We value your growth and wellbeing, offering an impressive array of benefits like a 403(b) Retirement Plan, Paid Time Off, and Tuition Reimbursement. The right candidate will possess a minimum of two years of experience in a Human Services-related field or a medical environment and should be ready to engage with patients both in person and via phone. If you’re ready to support our community while advancing your career in a caring environment, our Full Time Care Navigator position at the St. Mary's Campus might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Full Time Care Navigator - Inpatient Psychiatric - St. Mary's Campus Role at RRHS
What are the main responsibilities of a Full Time Care Navigator at Rochester Regional Health?

As a Full Time Care Navigator at Rochester Regional Health, you will support and coordinate behavioral health care between patients, their Primary Care Providers, and other integrated care team members. You'll be responsible for providing patient education, monitoring clinical symptoms, and facilitating referrals to appropriate mental health services.

Join Rise to see the full answer
What qualifications do I need to apply for the Full Time Care Navigator position at St. Mary's Campus?

To qualify for the Full Time Care Navigator role at St. Mary's Campus, you should have at least two years of experience in a relevant Human Services or medical field. An Associate's degree is required, along with client/patient interfacing experience, essential for effective communication and patient support.

Join Rise to see the full answer
What benefits does Rochester Regional Health offer to Full Time Care Navigators?

Rochester Regional Health offers its Full Time Care Navigators an extensive benefits package, which includes a 403(b) Retirement Plan, Paid Time Off, Medical, Dental, Vision, and Hearing benefits, as well as Tuition Reimbursement and Student Loan Repayment Assistance Programs—all aimed at fostering employee welfare and professional growth.

Join Rise to see the full answer
Can I expect to work varying shifts as a Full Time Care Navigator at Rochester Regional Health?

Yes, as a Full Time Care Navigator at Rochester Regional Health's St. Mary's Campus, you should be prepared to work rotating shifts, including days, evenings, and nights. Flexibility is key in this role to ensure comprehensive patient care and support.

Join Rise to see the full answer
What is the pay range for the Full Time Care Navigator position at St. Mary's Campus?

The pay range for the Full Time Care Navigator position at St. Mary's Campus is between $19.75 and $29.08 per hour. This range is a reflection of various factors, including experience, relevant qualifications, and internal equity.

Join Rise to see the full answer
Common Interview Questions for Full Time Care Navigator - Inpatient Psychiatric - St. Mary's Campus
How would you handle a difficult patient as a Full Time Care Navigator?

When handling a difficult patient, it's important to remain calm and empathetic. I would listen actively to their concerns, validate their feelings, and work to find a solution by collaborating with other team members to ensure appropriate care.

Join Rise to see the full answer
What strategies do you use to educate patients about mental health?

I believe in using clear, simple language and relatable examples to educate patients about mental health. Providing pamphlets, visual aids, and encouraging questions can also support patient understanding.

Join Rise to see the full answer
Can you describe a time you worked in an Integrated Care team?

Certainly! In a previous role, I collaborated with doctors, nurses, and mental health specialists, ensuring seamless communication. We held regular meetings to discuss patient progress and coordinate care effectively.

Join Rise to see the full answer
What approach do you take to monitor patients after their treatment?

I prefer a proactive approach, initiating follow-up calls or scheduling check-ins to monitor symptoms and address any concerns, ensuring continuity of care and patient engagement.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced environment?

I prioritize tasks by assessing urgency and impact on patient care. I make lists and coordinate with team members to ensure critical tasks are completed efficiently while remaining flexible in case of unexpected events.

Join Rise to see the full answer
What role do you think empathy plays in the Care Navigator position?

Empathy is crucial as it builds trust and rapport with patients. Understanding their feelings and experiences enhances communication, making it easier for them to discuss sensitive topics related to their mental health.

Join Rise to see the full answer
How do you ensure patient confidentiality in your work?

I ensure patient confidentiality by adhering strictly to HIPAA regulations, using secure methods for storing and sharing information, and being discrete in all communications regarding patient care.

Join Rise to see the full answer
Describe a time when you successfully resolved a conflict within your team.

In a previous position, I facilitated a discussion between colleagues whose perspectives differed. By ensuring everyone felt heard, we reached a consensus that improved team dynamics and patient care quality.

Join Rise to see the full answer
What should you do if a patient expresses suicidal thoughts?

If a patient expresses suicidal thoughts, I would take their concerns seriously and follow the appropriate protocols to ensure their safety. This includes conducting a risk assessment and coordinating with mental health professionals for immediate support.

Join Rise to see the full answer
Why do you want to work as a Full Time Care Navigator at Rochester Regional Health?

I am drawn to Rochester Regional Health's commitment to community care and support for mental health. I want to contribute my skills to help patients navigate their treatment effectively while growing professionally within such a caring organization.

Join Rise to see the full answer
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Alliance just viewed Product Manager, Music at Spotify
Photo of the Rise User
Someone from OH, New Albany just viewed Diversity, Equity & Inclusion Manager at Axios
Photo of the Rise User
Someone from OH, Cincinnati just viewed Customer Service Associate at 2K
Photo of the Rise User
Someone from OH, Marion just viewed Casting: '2' at Backstage
Photo of the Rise User
Someone from OH, Westerville just viewed Junior Videographer at HyperionDev
Photo of the Rise User
Someone from OH, Columbus just viewed Part-time driver | Columbus, OH at Uber
Photo of the Rise User
Someone from OH, Columbus just viewed Operations Manager, Overnight at hims & hers
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Court Security Officer, Juneau, AK at Walden Security
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Senior Director GMA Operations Excellence-Oncology at Johnson & Johnson
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Application Developer at Barbaricum
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Outside Sales Account Executive at Pursuit
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Analyst, Demand Planning at Petco
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Associate Director Statistical Programming at Sobi
Photo of the Rise User
Someone from OH, North Ridgeville just viewed PMG is hiring: SEM Lead in Dallas at PMG
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Enterprise Architect (Senior Level) at Platinum Technologies
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Portfolio Execution Lead at Cushman & Wakefield
M
Someone from OH, North Ridgeville just viewed Lead Success Specialist at Max Drive
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Senior Designer Art and Design Smashbox at Estée Lauder Companies
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Insurance Personal Lines Team Leader at National University of Singapore
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Sr. Staff Accountant at M/I Homes
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Software Development Engineer, Market Operations & Structuring at Arevon
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Medical Lab Scientist- (Per Diem) at EvergreenHealth