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Product Manager (Rustici) US, Franklin, Remote

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join Rustici Software as a Product Manager to guide the evolution of eLearning technology tools, making an impact on millions of learners globally.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Oversee and enhance the SCORM Cloud product, identify customer needs, build consensus across teams, and collaborate on feature development.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: 3+ years in product management, strong communication skills, technical background, and familiarity with eLearning software preferred.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Experience with B2B SaaS products and knowledge of eLearning standards like SCORM and xAPI is a plus.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Remote-friendly position open to candidates in the United States, with a physical office in Franklin, TN.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $90,000 - $130,000.



We are looking for a Product Manager to join our team.

Rustici Software makes eLearning standards based software. Our software is responsible for launching and tracking standards based online learning for millions of learners. You would join a team that guides the evolution of learning technology software products used worldwide. We are a remote/in-office hybrid company located in Franklin, TN. While we give consideration to local candidates, we are open to qualified remote candidates residing in the United States.

Our ideal candidate has:

  • Three or more years in a product management role, particularly for a B2B SaaS product, or similar experience.
  • Strong communication skills, with both technical and non-technical audiences.
  • Some experience in a technical role. If you once considered becoming a software developer and changed your mind, this might be a great place for you.
  • Experience in eLearning software is a big plus, especially if it’s with one of our products.

What you’ll do

  • Understand the big picture: We have a portfolio of products that solve eLearning problems for hundreds of customers in dozens of industries. While you'll have primary ownership of our SCORM Cloud product, you'll need to stay up to speed on all of our current products, customers, use cases, and industry trends.
  • Identify opportunities: Every day, we hear from customers and potential customers about problems that they need to solve. Taking that direct feedback, along with notes from our sales, account management, and support teams, and ideas from our developers, and identifying opportunities to further our strategic goals, provide additional value to our customers, and increase revenue is at the core of the product manager's role.
  • Build consensus: We have no shortage of work that we could take on. You'll need to make the case for work you believe we should do, and against work you believe is less urgent. That means discussing the opportunities that you've identified with our other teams, articulating the value that solving them would bring to our customers, and listening to what they have to say. Be persuasive, but keep an open mind. Product managers don’t tell people what work to do; they help them find the right work.
  • Collaborate with everyone: Work with development teams to create features that solve the right problems for the right users. Meet with technical and business leads to develop product roadmaps. Coordinate with the marketing, sales, support, and account management teams about upcoming releases. Provide your colleagues with the information about our products that they need in order to do their most important work.

About our work

Every day, millions of people around the world access valuable learning and training content powered by Rustici Software’s products. If you’ve ever taken an online course, there’s a good chance our software was running behind the scenes. We specialize in helping software vendors and organizations solve problems specific to implementing eLearning standards, such as SCORM, xAPI and cmi5. Since 2002, we’ve been sharing our expertise with our customers and the industry by providing resources for creating, delivering and distributing eLearning content. We are proud to be known as the “SCORM folks,” “eLearning nerds” and most recently, productizing AI to assist our customers in better understanding and delivering training.

About the team

We currently have two product managers who are responsible for all of our products, and we are looking to expand on their success and grow the team. As our new product manager, you’ll have primary responsibility for the evolution of our SCORM Cloud product, and you will also have an opportunity to help shape our approach to SaaS product management.

How we’re different

Rustici Software isn’t your average workplace. There’s a reason why we have been named Best Place to Work by Nashville Business Journal for 15 years. Over the last 23 years, we’ve created a unique environment where people want to work and look forward to Monday. We strive not to be static. We desperately want to grow, change, and do our work better year over year. This is your chance to work with a group of people that want you to be opinionated about the work we do and how we do it. You won’t always win the arguments we participate in, but you’ll know that we deeply value your input and that your coworkers are as passionate as you.

Rustici benefits

We also take great care of the people who work here, and our benefits are unrivaled.

  • Flexible work environment: Rustici Software offers the best of all worlds when it comes to where you work. Remote from your home office, an office in Franklin, TN if you prefer, or a mix of both. We care more about the work that you do than where you do that work.
  • Generous and flexible time off
  • Medical, Dental and Vision insurance
  • HSA and FSA plans
  • Company paid life insurance
  • 401k/Retirement vesting and matching on day one
  • Performance-based bonuses
  • Voted a Best Place to Work in Nashville for 15 years running
  • Quarterly Jenafits to use toward things like gym memberships, massages, car detailing and house cleaning
  • Office perks: Concierge services, gym equipment, yoga room and stocked kitchen with snacks and drinks

How to apply

Check out “An Open Letter” from our Managing Director, Tammy Rutherford. It says a lot about what you need to know before applying to this job opening. You will also want to spend some time on our website, learn how we think, what we do, and why we have been named a Best Place to Work by Nashville Business Journal for 15 years. Get to know us if you want us to get to know you.

Each time we hire, we wait until we find exactly the right person. If that’s you, we really hope you’ll apply. Make sure that what we get from you makes it apparent that you are the right person for the job, and that you want to work here, not just somewhere.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager (Rustici) US, Franklin, Remote, Rustici Software

Join Rustici Software as a Product Manager, where you'll play a crucial role in shaping the future of eLearning technology. If you're passionate about enhancing online learning experiences for millions of users globally, this is your chance to make an impact! In this remote-friendly position based out of Franklin, TN, you will oversee the SCORM Cloud product, collaborating with various teams to identify customer needs and drive feature development. With a strong emphasis on communication, you'll negotiate across teams, ensuring everyone is on the same page and that we’re prioritizing the right projects. Your past experience, ideally in product management for B2B SaaS products or related fields, will serve you well as you advocate for our customers and navigate the ever-evolving landscape of eLearning standards such as SCORM and xAPI. At Rustici, we value your input and want you to help us grow and adapt. You'll be joining a close-knit team of product managers who are as excited about eLearning as you are. And with a long-standing reputation for being a great place to work, you’ll find an environment that supports innovation, flexibility, and personal growth. If you're ready to take the lead in enhancing eLearning technology tools, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Product Manager (Rustici) US, Franklin, Remote Role at Rustici Software
What are the responsibilities of a Product Manager at Rustici Software?

As a Product Manager at Rustici Software, your primary responsibility will be to oversee and enhance the SCORM Cloud product. You'll need to identify customer needs, build consensus among various teams, and collaborate on feature development. You'll work closely with sales, account management, and support teams to capture feedback and translate that into actionable product enhancements, making sure that we provide additional value and increase revenue.

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What qualifications are preferred for the Product Manager position at Rustici Software?

To be considered for the Product Manager role at Rustici Software, it's preferred that you have at least 3 years of experience in product management, especially with B2B SaaS products. Familiarity with eLearning software and standards like SCORM and xAPI is a significant advantage, as you will directly contribute to the evolution of our products used globally.

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Is the Product Manager position at Rustici Software flexible about remote work?

Yes! Rustici Software offers a flexible work environment where remote candidates residing in the U.S. are welcome to apply. While there is a physical office in Franklin, TN, the company supports a hybrid working model, allowing you to work either remotely or from the office based on your preference.

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What kind of team culture can a Product Manager expect at Rustici Software?

At Rustici Software, you'll find a collaborative and opinion-driven culture. The company has consistently been recognized as a top workplace, which reflects a strong team ethos where everyone is encouraged to contribute ideas and engage in discussions about the work we do. The emphasis is on growth and continuous improvement, making it a great fit for passionate individuals.

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What are the typical compensation ranges for a Product Manager at Rustici Software?

While the specific compensation isn't outlined in the job posting, typical salary ranges for a Product Manager at Rustici Software are generally between $90,000 and $130,000, depending on experience and qualifications, making this an attractive opportunity in the tech industry.

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Common Interview Questions for Product Manager (Rustici) US, Franklin, Remote
What experience do you have that makes you a good fit for the Product Manager role at Rustici Software?

To effectively answer this question, focus on specific examples from your past roles related to product management in the B2B SaaS field. Highlight relevant projects, how you addressed customer needs, and how you drove product success through teamwork and communication.

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How do you prioritize feature development as a Product Manager?

Discuss your approach to balancing customer feedback, company goals, and technical feasibility. Mention methods you use, such as impact-effort matrices or customer journey mapping, to make informed prioritization decisions that align with strategic objectives.

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How do you handle conflicting opinions from team members when working on a project?

Share a specific instance where you faced disagreement, emphasizing your ability to listen actively and facilitate discussions. Talk about how you appreciate diverse viewpoints and work towards a consensus that aligns with core company goals, ultimately fostering collaboration.

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Can you explain what SCORM and xAPI are and their significance in eLearning?

Provide a brief overview: SCORM is a set of technical standards for eLearning software, ensuring content and learning management systems can communicate effectively. Explain that xAPI, or Experience API, builds on SCORM by tracking informal learning experiences and data, making both critical for modern eLearning environments.

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What strategies do you implement to understand customer needs?

Talk about using various methods such as user interviews, surveys, and behavior analytics to gather insights. Explain how you synthesize this information and collaborate with stakeholders to ensure the product meets evolving customer demands.

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Describe how you measure the success of a product feature once it’s launched.

Mention key performance indicators (KPIs) relevant to the product, how you'll collect data post-launch, and analyze user feedback to determine feature effectiveness. Articulate your approach to iterating based on metrics to enhance user satisfaction and product performance.

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How do you stay updated with industry trends and developments related to eLearning technology?

Discuss your methods for continuous learning, such as attending industry conferences, participating in relevant webinars, and following influential figures in the eLearning space. Mention how you leverage this knowledge to inform product strategy and enhancements.

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How would you address a situation where a product feature fails to meet customer expectations?

Talk about the importance of quickly acknowledging the issue and gathering data to understand the gap. Describe your commitment to keeping communication open with customers and iterating on the feature based on their feedback to enhance future iterations.

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What role do you believe communication plays in product management?

Emphasize that communication is vital to ensure alignment among teams and stakeholders. Share examples of how effective communication strategies foster teamwork, especially when navigating complex projects or resolving conflicts.

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Why do you want to work as a Product Manager at Rustici Software?

Highlight your passion for eLearning technology and how it aligns with Rustici Software's mission. Talk about the company's innovative culture and its commitment to solving real-world problems in learning, making it an exciting opportunity for you.

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We're a Nashville-based software company, voted "Best Places to Work" in Nashville for 9 years. We help companies conform to eLearning standards like SCORM and xAPI, and we have a good time doing it. You want to work here. Some of the reasons… ...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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