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Client Solutions Advisor – External Identity and Intelligence

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.


As a key member of the Revenue Team, the Advisor will be responsible for leading the sales strategy and driving growth for the External Identity & Intelligence product lines within our best-in-breed Converged Identity Platform. This individual contributor role will support the assigned regional sales team by leading sales presentations, training, and developing strategies aimed at expanding the customer base and maximizing revenue. The ideal candidate will work closely with product, product marketing, and sales teams to execute the go-to-market strategy, drive profitable subscription revenue growth, and contribute to the overall success of the business


WHAT YOU WILL BE DOING:



1. Go-to-Market Strategy:
  • Collaborate with internal stakeholders to craft and execute the overall sales strategy for the Converged Identity Platform, ensuring alignment with business objectives.
  • Lead key sales conversations and presentations throughout the customer lifecycle, from prospecting to post-sale, with a focus on maximizing revenue and ensuring customer success.
  • Identify market trends, customer needs, and competitive dynamics to adjust sales strategies and drive growth.


2. Sales Execution:
  • Drive profitable subscription revenue growth in alignment with the company’s strategic goals.
  • Assess and improve current partnerships, working closely with partners to build strong relationships and optimize sales processes.
  • Develop and implement short- and long-term partner strategies to establish a predictable and highly metric-driven revenue stream.


3. Scaling & Performance Optimization:
  • Propose and implement necessary adjustments to optimize sales performance, ensuring the infrastructure can support growth toward +$15M ARR.
  • Work with cross-functional teams to refine sales processes, tools, and resources to facilitate business expansion and revenue acceleration.


4. Training and Development:
  • Train and enable field Sales Directors, Client Success Managers, and other customer-facing teams on the Converged Identity Platform, including key business use cases, competitive landscape, and market drivers.
  • Develop and deliver sales enablement content, training materials, and best practices to ensure alignment across sales teams.
  • Foster a culture of continuous learning, ensuring teams are equipped to effectively sell and support the product offerings.


5. Customer Advocacy & Collaboration:
  • Serve as the voice of the customer, ensuring that product development and marketing teams are aligned with customer needs and pain points.
  • Collaborate closely with the product, product marketing, and sales teams to develop competitive positioning, increase market awareness, and improve product offerings.
  • Act as a trusted advisor to customers, providing insights and recommendations based on industry knowledge and product expertise.


WHAT YOU BRING
  • Qualifications:
  • Minimum 3 years of proven experience in sales, ideally in the Identity & Intelligence or related technology space.
  • Strong understanding of subscription-based business models and how to drive predictable, sustainable growth.
  • Excellent communication and presentation skills, with the ability to engage both internal stakeholders and external customers effectively.
  • Experience working with cross-functional teams, including product, product marketing, and sales.
  • Ability to thrive in a fast-paced, remote work environment and manage multiple priorities simultaneously.
  • Strong business acumen, with the ability to analyze market trends and competitor activities.
  • Ability to travel as needed (when applicable).
  • Experience with Converged Identity Platforms or Identity & Access Management (IAM) solutions along with current Intelligence models.
  • Familiarity with SaaS business models and subscription revenue strategies.
  • Previous experience working in a remote-first organization or managing remote teams.




If you are passionate about shaping the future of Identity & Intelligence solutions and driving strategic sales growth, we would love to hear from you. Apply now and join a collaborative, high-performing team dedicated to delivering industry-leading solutions.


If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):


> Data Classification, Retention & Handling Policy> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy> Personnel Security Policy

> Privacy Policy.


Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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CEO of Saviynt
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Sachin Nayyar
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What You Should Know About Client Solutions Advisor – External Identity and Intelligence, Saviynt

Saviynt is seeking a dynamic Client Solutions Advisor – External Identity and Intelligence to join our innovative Revenue Team. In this engaging role, you'll lead the sales strategy and drive growth for our cutting-edge Converged Identity Platform, focusing specifically on our External Identity & Intelligence product lines. We're excited to have someone with your experience to boost our sales presentations, train regional sales teams, and develop strategies to grow our customer base and maximize revenue. You'll collaborate closely with internal teams, tailoring the go-to-market strategy and knocking it out of the park with sales execution to achieve our strategic goals. Your insights into market trends and customer needs will help us refine our approach and optimize performance. We value your knack for building relationships, assuring revenue growth through powerful partnerships, and ensuring customer advocacy. If you have at least 3 years of sales experience in the Identity & Intelligence sector and are eager to work in a fast-paced and continuously advancing environment, we want to hear from you! Join Saviynt and become an integral part of a high-performing team dedicated to providing industry-leading identity solutions. Let's shape the future of digital identity together!

Frequently Asked Questions (FAQs) for Client Solutions Advisor – External Identity and Intelligence Role at Saviynt
What are the responsibilities of a Client Solutions Advisor at Saviynt?

As a Client Solutions Advisor at Saviynt, your primary responsibilities include leading the sales strategy for the External Identity & Intelligence product lines, executing go-to-market strategies, optimizing sales performance, and training internal teams on our Converged Identity Platform. You will drive subscription revenue growth while ensuring customer success and advocating for the customer’s voice within the company.

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What qualifications are needed for a Client Solutions Advisor role at Saviynt?

To qualify for the Client Solutions Advisor position at Saviynt, candidates should have a minimum of 3 years' experience in sales, preferably within the Identity & Intelligence or related technology sectors. A strong understanding of subscription-based models, excellent communication skills, and experience working with cross-functional teams are also essential for success in this role.

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How does Saviynt support the professional development of its Client Solutions Advisors?

Saviynt fosters a culture of continuous learning for its Client Solutions Advisors by providing training and development opportunities. From enabling Sales Directors and Client Success Managers on the Converged Identity Platform to developing sales enablement content, your growth and expertise will be prioritized to ensure you're equipped to excel in the role.

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What kind of work environment can a Client Solutions Advisor expect at Saviynt?

A Client Solutions Advisor at Saviynt can expect a fast-paced, remote work environment that encourages collaboration and innovation. Our teams work closely together, and you will manage multiple priorities as you drive sales growth and enhance customer relationships, thriving in a workplace that champions flexibility and remote-first principles.

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What sales strategies are effective for a Client Solutions Advisor at Saviynt?

Effective sales strategies for a Client Solutions Advisor at Saviynt include crafting a tailored go-to-market strategy, leveraging insights from market trends, and optimizing existing partnerships. Understanding customer needs and being able to engage confidently in sales discussions throughout the customer lifecycle is key to maximizing revenue and driving growth.

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Common Interview Questions for Client Solutions Advisor – External Identity and Intelligence
Can you describe your experience with sales in the Identity & Intelligence technology space?

When answering this question, highlight specific sales experiences you’ve had in the Identity & Intelligence sector, focusing on the challenges you faced and how you overcame them, as well as the strategies you employed to meet your sales targets.

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How do you approach developing a go-to-market strategy?

In your response, detail your process for developing a go-to-market strategy by conducting market research, identifying customer needs, and collaborating with internal stakeholders to ensure alignment with business objectives.

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What techniques do you use to drive subscription revenue growth?

Discuss your experience in analyzing customer behaviors, identifying upsell opportunities, and implementing effective sales strategies that contribute to predictable and sustainable subscription revenue growth.

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How would you train and enable a sales team on a new product?

Explain your approach, emphasizing the importance of creating engaging training materials, conducting hands-on workshops, and ensuring that team members are well-versed in key business use cases and competitive dynamics.

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Describe a time when you collaborated across teams to achieve a common goal.

Share a specific instance where you successfully collaborated with product, marketing, or sales teams, detailing how you navigated different perspectives and contributed to achieving an organizational goal.

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How do you stay informed about industry trends in Identity & Intelligence?

Mention your methods for staying updated, such as following industry publications, attending webinars, networking with peers, and participating in relevant training, to showcase your commitment to continuous learning.

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What strategies do you employ to improve sales performance?

Outline specific strategies you have previously implemented, such as refining sales tools, analyzing performance metrics, and adjusting approaches based on feedback or market shifts.

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How do you handle objections from potential clients?

Discuss your methods for addressing objections, which include actively listening to clients, understanding their concerns, providing solutions that align with their needs, and confidently reinforcing the value of your product.

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What role does customer feedback play in your sales approach?

Elaborate on how you use customer feedback to drive strategies, refine offerings, and strengthen your sales approach by ensuring that the customer's voice is heard within the organization.

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Why do you want to work as a Client Solutions Advisor at Saviynt?

Express your passion for the company's mission, your expertise in Identity & Intelligence, and how your values align with the culture at Saviynt, emphasizing your excitement about the opportunity to shape the future of identity solutions.

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DATE POSTED
January 12, 2025

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