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Senior Employee Relations Investigator (Remote)

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

The Senior Employee Relations Investigator has responsibility for conducting thorough and impartial investigations into alleged associate misconduct, complaints, and policy violations across the organization. You will also ensure that workplace investigations comply with Company policies as well as relevant federal, state, and local laws. This role reports to the Employee Relations Manager and is part of a high performing cross functional team supporting all departments. The right candidate for this role will have significant experience in manufacturing or distribution environments and a proven track record of successfully investigating a wide variety of associate concerns. This position is also responsible for assisting with offboarding activities and various HR initiatives/ projects. 

Written and verbal fluency in English and Spanish is required for this role.

This individual will primarily work remotely, supporting our Western region, with the flexibility to collaborate with cross-functional teams operating in the Eastern Time Zone.

What you will do in this role:

  • Workplace Investigations:  Investigate employee complaints, grievances, and alleged misconduct related to harassment, discrimination, retaliation, and other policy violations that range from simple to complex.  The full scope of this responsibility includes conducting intake calls, developing investigation plans, conducting associate interviews, gathering and maintaining detailed case notes, summaries, and investigation reports, updating the Company's case management tool and creating and presenting investigation debriefs in accordance to company and professional standards. 

  • Training & Prevention:  Partner with the internal Ethics department to develop and implement strategies, tools, and trainings to educate associates, drive HR Compliance, and promote accountability across the organization.

  • Associate Offboarding Activities:  Support company offboarding activities such as conducting exit interviews, managing applicable repayments and other duties as assigned to support company offboarding tasks and events.

  • HR Shared Services Support:  Support various HR initiatives and projects as needed within the HR Operations team

What you will need to be successful:

  • Written and verbal fluency in English and Spanish required

  • Bachelor’s degree in Human Resources, Business, or Psychology / Communications is highly preferred

  • 2-4 years of prior HR experiences in manufacturing and/or distribution 

  • 2-4 years Prior experience leading employee relations investigations

  • Knowledge of all federal, state and local regulations and compliance requirements related to  Employee Relations

  • Ability to identify appropriate information needed and to determine the best course of action to resolve issues

  • Strong organizational skills with the ability to manage multiple tasks, projects, and responsibilities

  • Ability to function successfully in a fast-paced, often changing environment

  • Strong level of confidentiality and ability to remain neutral

  • Computer proficiency and technical aptitude with the ability to use Google Suite Products 

The starting budgeted pay range for this role will generally fall between $83,300.00 - $98,000.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.In addition to the determined base salary, this role is also incentive eligible under our corporate bonus programs.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary.

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

  • Our Live Total Health program provides you with options to align to your personal needs.  Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more

  • We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future.  Career growth at our company is not always a ladder.  It’s much more like a rock climbing adventure.  Grow through exploration and experiences rather than a predictable linear path.

  • We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

  • Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

  • Join a company with a strong belief in giving back to the communities where we live and work.  We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. 

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

Average salary estimate

$90650 / YEARLY (est.)
min
max
$83300K
$98000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Employee Relations Investigator (Remote), Scotts Miracle-Gro

At Scotts Miracle-Gro, every day brings a new and exciting challenge, and we're on the lookout for a talented Senior Employee Relations Investigator to join our team remotely! In this role, you'll conduct thorough and impartial investigations into associate misconduct, complaints, and policy violations, ensuring compliance with company policies as well as the law. As part of a high-performing cross-functional team, you’ll support all departments while reporting directly to the Employee Relations Manager. Your experience in manufacturing or distribution, along with your ability to handle complex issues, will be essential as you navigate investigations that range from harassment and discrimination to employee grievances. Furthermore, the role encompasses assisting with offboarding activities and participating in various HR initiatives, showcasing your versatility. Fluency in both English and Spanish is vital, as you will engage with a diverse employee base. Your expertise will not just solve problems; it will contribute to a culture that strives for accountability and education at all levels. Collaboration with teams in different time zones is part of the excitement, giving you the chance to work flexibly from the comfort of your home while making a significant impact across our organization. If you're ready to embrace a dynamic work environment and be part of something bigger at Scotts Miracle-Gro, don't hesitate – we encourage you to apply today!

Frequently Asked Questions (FAQs) for Senior Employee Relations Investigator (Remote) Role at Scotts Miracle-Gro
What are the responsibilities of a Senior Employee Relations Investigator at Scotts Miracle-Gro?

As a Senior Employee Relations Investigator at Scotts Miracle-Gro, you’ll be responsible for conducting impartial investigations into workplace misconduct, which includes various types of employee complaints and policy violations. You will develop investigation plans, conduct interviews, maintain case documentation, and ensure compliance with laws and company policies. In addition to investigations, you'll also assist with HR initiatives and support offboarding activities, making this role both varied and impactful.

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What qualifications do I need to apply for the Senior Employee Relations Investigator position at Scotts Miracle-Gro?

To apply for the Senior Employee Relations Investigator role at Scotts Miracle-Gro, you ideally need a Bachelor’s degree in Human Resources, Business, or a related field, along with 2-4 years of HR experience in manufacturing or distribution. Proven experience leading investigations in employee relations is crucial, along with knowledge of relevant regulations. Fluent written and verbal communication in both English and Spanish is also required for this position.

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What makes the Senior Employee Relations Investigator position at Scotts Miracle-Gro unique?

The Senior Employee Relations Investigator role at Scotts Miracle-Gro stands out due to its dynamic environment where no two days are alike. You'll have the opportunity to support various departments while working remotely and maintaining flexible collaborations across time zones. Moreover, the culture promotes career growth that encourages exploration rather than a linear path, making it an exciting opportunity for professional development.

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How does Scotts Miracle-Gro support employee development and training for the Senior Employee Relations Investigator role?

At Scotts Miracle-Gro, employee growth is a top priority. As a Senior Employee Relations Investigator, you'll partner with the internal Ethics department to develop training and educational programs aimed at promoting accountability and compliance within the organization. This collaborative approach not only enhances your skills but fosters a culture of continuous improvement throughout the company.

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Is the Senior Employee Relations Investigator role at Scotts Miracle-Gro fully remote?

Yes! The Senior Employee Relations Investigator position at Scotts Miracle-Gro is a fully remote role. You will primarily support the Western region while having the flexibility to collaborate with cross-functional teams in the Eastern Time Zone, allowing you to manage your work-life balance while contributing to a vibrant team culture from anywhere in the United States.

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Common Interview Questions for Senior Employee Relations Investigator (Remote)
Can you describe your experience conducting employee investigations?

When answering this question, share specific examples of the types of investigations you’ve conducted, methods used for interviews, and how you ensured neutrality and confidentiality. Highlight situations where you successfully resolved complex issues and any measures you implemented to prevent future occurrences.

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How do you approach sensitive topics during investigations?

Emphasize the importance of creating a safe environment for associates to speak openly. Explain your strategies for managing sensitive topics, which may include building rapport, using neutral language, and actively listening to the concerns raised, ensuring that you respect confidentiality throughout.

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What steps do you take to ensure compliance with local, state, and federal laws during investigations?

Demonstrate your knowledge of relevant regulations by describing your process of staying updated on compliance changes, and how you apply these in your investigative practices, ensuring every stage from intake to reporting adheres to legal standards.

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How do you prioritize tasks and manage multiple investigations simultaneously?

Discuss your organizational skills and tools you use, like digital project management systems to prioritize tasks. Provide examples from past experiences where you managed multiple investigations effectively without compromising quality or thoroughness.

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What strategies do you employ to maintain confidentiality during investigations?

Mention the practices you implement to preserve confidentiality, such as using secure data management systems, discussing sensitive information only with those directly involved, and ensuring all written reports are stored securely and accessed only by authorized individuals.

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How do you collaborate with other departments during an investigation?

Explain your methods for fostering cross-departmental relationships, like regular communication and updates, ensuring that all necessary resources and insights from various departments are available to conduct a thorough investigation, thereby promoting a culture of transparency.

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Can you describe a challenging investigation and how you handled it?

Share a detailed scenario emphasizing the steps taken to address the challenge, the skills utilized in navigating the situation, and the outcome. Focus on your critical thinking skills and how you learned from the experience, which demonstrates adaptability.

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How do you ensure that associates feel comfortable providing feedback during the investigation process?

Highlight techniques you use to create a safe space for employees, such as clearly communicating the process, educating them on their rights, and assuring them of non-retaliation policies to encourage honest and open dialogue.

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What role does cultural competence play in your investigations?

Discuss the importance of understanding diverse backgrounds and how it influences your approach. Mention your experience in interacting with diverse groups and your commitment to ensuring all associates feel respected and understood during investigations.

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How do you measure the success of your investigations?

Focus on the criteria you establish to assess outcomes, such as timely resolution of issues, employee satisfaction with the process, and the effectiveness of any remedial actions taken. Explain how feedback from involved parties can guide improvements in investigation practices.

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Our mission is to help consumers around the world by providing them with innovative solutions to create beautiful and healthy lawns and gardens. We will be responsible stewards of our planet. We will provide a dynamic workplace for our associate...

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