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Marketing Manager

What you'll bring to the team

Qualifications & Experience

Merlin Entertainments, the global leader in attractions and entertainment, is seeking a Marketing Manager for our Orlando Attractions (Madame Tussauds, SEA LIFE Aquarium and the Orlando Eye) located at ICON Park to deliver the attractions marketing plan in line with brand values and business strategy driving both revenue growth and customer satisfaction. 

 

About the Role: As the Marketing Manager, you will be responsible for planning and executing a comprehensive marketing strategy that drives commercial objectives, increases revenue, and enhances guest experience. You will work closely with cross-functional teams, including central marketing, finance, and operations, to ensure the marketing plan aligns with both brand values and business goals.

 

Key Responsibilities:

  • Develop and implement the annual marketing plan across all disciplines (pricing, media, online, and trade) to achieve key financial and commercial results.

  • Drive audience insights to increase market share, attract new visitors, and encourage repeat visits through tailored marketing initiatives.

  • Plan and execute site promotions, advertising campaigns, and online/digital marketing activities that engage target audiences and generate measurable ROI.

  • Collaborate with central marketing teams to ensure all activities align with the overarching brand strategy.

  • Work with General Manager and Finance Managers to forecast admissions, revenue, and performance, adjusting strategies as needed to meet business objectives.

  • Partner with the Operations team to enhance guest satisfaction and maximize in-attraction spending.

  • Provide insightful, data-driven marketing reports to leadership, highlighting campaign effectiveness and ROI.

  • Oversee online sales strategies to drive traffic and conversions via website optimization and digital marketing efforts.

Qualifications and Experience:

  • A bachelor’s degree in marketing, Communications, Business, or a related field (or equivalent experience).

  • At least one year of experience developing and implementing marketing strategies, ideally within the attractions or hospitality industry.

  • Advanced proficiency in MS Excel (including macros), MS Word, and PowerPoint.

  • Strong project management skills with a proven track record of managing budgets and agencies. 

  • Knowledge of data forecasting a plus!
  • Influencer knowledge a plus!
  • Excellent communication skills and the ability to lead and inspire a team in a fast-paced, multi-tasking environment.

  • Have a creative and fun approach to marketing with a passion for delivering outstanding guest experiences.

Benefits

Benefits of Merlin Entertainments

  • Excellent health care options (medical, dental, and vision that encourage preventative care).
  • Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
  • Merlin Magic Pass for friends and family to enjoy the parks & attractions
  • Recognition Programs and Rewards
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities

Pay Range

From USD $65,000.00/Hr.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$65000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Manager, SEA LIFE

If you're ready to take the reins as a Marketing Manager with Merlin Entertainments in sunny Orlando, then this is your chance to shine! Imagine shaping the marketing strategy for iconic attractions like Madame Tussauds, SEA LIFE Aquarium, and the Orlando Eye. In this role, you’ll be the driving force behind our marketing vision, all while aligning with our brand values and business goals to enhance guest experiences and revenue growth. You’ll collaborate with an amazing cross-functional team, diving headfirst into audience insights and creatively planning promotions that will bring our attractions to life. Whether it's managing advertising campaigns or optimizing our online presence, every day will present new opportunities to engage with our guests both online and offline. With at least a year of experience under your belt in marketing—preferably in the attractions or hospitality industries—you'll bring your project management skills and proficiency in Excel to manage budgets and assess performance effectively. We value innovative thinking and a fun approach to marketing, so if you have a passion for creating memorable guest experiences, we want you! Apply now to join our dynamic team and contribute to unforgettable adventures at Merlin Entertainments!

Frequently Asked Questions (FAQs) for Marketing Manager Role at SEA LIFE
What are the key responsibilities of a Marketing Manager at Merlin Entertainments in Orlando?

As a Marketing Manager at Merlin Entertainments in Orlando, you will be responsible for developing and implementing a comprehensive marketing strategy that drives commercial objectives, focuses on revenue growth, and enhances guest experiences. This includes planning site promotions, managing online/digital marketing activities, and collaborating with various teams to ensure alignment with business goals.

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What qualifications do I need to apply for the Marketing Manager position at Merlin Entertainments in Orlando?

To apply for the Marketing Manager position at Merlin Entertainments in Orlando, candidates should possess a bachelor's degree in marketing, communications, business, or a related field. Additionally, at least one year of experience in developing marketing strategies, preferably within the attractions or hospitality industry, is required. Advanced skills in MS Excel and project management are also essential.

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How does the Marketing Manager role at Merlin Entertainments contribute to driving revenue growth?

The Marketing Manager role is crucial in driving revenue growth at Merlin Entertainments by implementing effective marketing plans that attract new visitors and encourage repeat visits. By utilizing audience insights and executing innovative marketing campaigns, the manager will directly influence ticket sales and overall attraction performance.

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What type of marketing initiatives can a Marketing Manager expect to work on at Merlin Entertainments?

As a Marketing Manager at Merlin Entertainments, you can expect to work on a variety of marketing initiatives, including audience engagement campaigns, advertising strategies, social media promotions, and digital marketing efforts. You'll have the opportunity to tailor these initiatives to meet the specific needs of our unique attractions in Orlando.

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What benefits does Merlin Entertainments offer to its Marketing Manager in Orlando?

Merlin Entertainments offers an attractive benefits package for its Marketing Manager in Orlando, which includes excellent health care options, paid time off, a Merlin Magic Pass for friends and family, recognition programs, a 401(k) with company match, tuition reimbursement programs, and numerous opportunities for learning and advancement.

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Common Interview Questions for Marketing Manager
What strategies would you use as a Marketing Manager at Merlin Entertainments to increase visitor attendance?

To increase visitor attendance, I would focus on segmenting our audience to develop targeted marketing campaigns that resonate with specific demographics. Utilizing data-driven insights for personalized promotions, leveraging social media channels for engagement, and collaborating with local businesses to create enticing partnerships would be key strategies in driving foot traffic.

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Can you share an example of a successful marketing campaign you've managed in the past?

In my previous role, I led a campaign that combined social media advertising with a targeted email outreach strategy. By tracking conversion rates, we adjusted our messaging in real-time, resulting in a 30% increase in ticket sales over the campaign's duration. I believe in continuously refining strategies based on analytics for improved results.

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How do you ensure your marketing strategies align with company goals and brand values?

I ensure alignment with company goals and brand values by regularly reviewing strategic objectives and conducting collaborative sessions with cross-functional teams. This approach helps me craft marketing initiatives that serve both our business targets and enhance our brand image while engaging guests positively and meaningfully.

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What experience do you have with analyzing marketing metrics and how have you applied them?

I have substantial experience with various analytics tools for measuring marketing metrics such as engagement rates, conversion percentages, and ROI. I regularly use these metrics to inform our strategy, adjust marketing spend, and prioritize initiatives that yield the best performance, ultimately leading to improved outcomes.

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How do you handle tight deadlines and competing projects as a Marketing Manager?

To handle tight deadlines and multiple projects, prioritization is essential. I typically use a project management tool to outline tasks by urgency and importance. I also maintain open communication with stakeholders to manage expectations and ensure my team remains focused and productive under pressure.

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How would you create a memorable marketing experience for guests at the Orlando attractions?

Creating a memorable marketing experience involves making each touchpoint engaging and interactive, from the initial outreach through social media posts to in-attraction promotions. I would implement unique experiences, such as contests or influencer partnerships, to enhance visitor engagement and create buzz around the attractions.

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What role does digital marketing play in your overall marketing strategy?

Digital marketing is a cornerstone of my overall strategy, as it allows for precise targeting and real-time feedback. Utilizing SEO, social media, and content marketing enables us to reach a broader audience effectively. Moreover, digital analytics provide critical insights into campaign performance, which helps refine future strategies.

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What tactics do you use for audience segmentation and targeting?

For effective audience segmentation, I analyze data from previous campaigns, customer surveys, and demographic information. This way, I can identify distinct groups based on behavior, preferences, and needs. Tailoring campaigns for these segments maximizes engagement and conversion rates.

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How do you balance creativity and analytics in your role?

Balancing creativity and analytics involves using data to inform creative decisions. I ensure that my team leverages insights from past campaigns to inspire innovative ideas, while also allowing room for experimentation. This combination helps produce unique marketing initiatives that are both imaginative and effective.

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Why should we choose you as the Marketing Manager for Merlin Entertainments in Orlando?

You should choose me as the Marketing Manager because I bring a unique blend of creativity and analytical skills with proven experience in the attractions industry. My passion for guest experience, combined with my strategic approach to marketing, makes me a perfect fit to drive engagement and revenue growth at Merlin Entertainments in Orlando.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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