People Ops Generalist I

People Operations Generalist
Location: 100% Remote (US Only)
Compensation: $55,000 - $65,000 + Comprehensive Benefits Package
Reports to: Director, People Operations

Served with Honor is looking for a People Operations Generalist to assist with day-to-day HR functions, including onboarding, offboarding, employee job changes, personnel documentation, reporting requests, benefits, and leave administration. If you're someone who loves the satisfaction of keeping HR operations running smoothly, has an eye for detail, and wants to learn more about HR technology and operations, we want you on our team!

At Served with Honor, we pride ourselves on creating a workplace where our employees feel supported and engaged, with a focus on serving veterans and making a difference in their lives. This is a great opportunity for a highly organized and detail-oriented individual to contribute to a mission-driven company with a 90th percentile employee engagement rate and a strong work/life balance.

What You’ll Do:

• Onboarding & New Hire Administration: Onboard new hires, create offers of employment, and ensure alignment with our compensation philosophy. Administer background checks and review results.

• New Hire Orientation: Update new hire teams, schedule orientations, and conduct orientations with training team members.

• HR Systems & Administrative Support: Maintain the HR system and provide administrative support for onboarding, new hire orientations, exit interviews, and day-to-day software maintenance.

• Consultation & HR System Expertise: Advise leaders on employee operations and perform required HR transactions in the HR system.

• Employee Records & Compliance: Maintain employee records and ensure certifications are up to date. Conduct HR file audits to ensure proper documentation.

• Policy & Employee Support: Assist with the delivery of HR policies and the employee handbook, and act as a resource for employees on day-to-day questions and policy interpretation.

• Job Descriptions & Recruitment Support: Partner with hiring managers to develop job descriptions and post openings in the HR system.

• Communication & Metrics: Prepare and deliver internal communications on policy changes and engagement, and provide metric reports as needed.

• Benefits Administration Backup: Act as a primary backup for benefits administration and support compliance initiatives.

• Affirmative Action & Compliance: Assist with affirmative action programs, EEO-1 reporting, and maintain records to ensure compliance with EEO regulations and other government reporting requirements.

• HR Compliance & Audits: Ensure compliance with USCIS Form I-9 Employment Eligibility Verification and perform regular audits for expired documents.

• Special Projects & Continuous Improvement: Participate in special projects and continuous improvement initiatives, and help improve HR processes.

What You’ll Bring:

• Experience: 0-3 years of experience as a People Operations Generalist, with a solid understanding of HR policies and procedures.

• HR Knowledge: Strong knowledge of employment and labor laws, and experience with HRIS systems (Rippling preferred).

• Communication Skills: Strong written and verbal communication skills, and the ability to work independently and as part of a team.

• Attention to Detail: Exceptional attention to detail and the ability to work with a high degree of accuracy.

• Organization & Time Management: Well-organized and able to effectively prioritize multiple tasks in a fast-paced environment.

• Team Player: A team-oriented approach, with the ability to contribute to HR initiatives and work collaboratively with others.

• Confidentiality & Integrity: Ability to act with professionalism, integrity, and maintain confidentiality at all times.

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.

• HRIS Experience: Prior HRIS experience (Rippling preferred).

Compensation and Benefits:
Along with competitive pay, full-time employees are eligible for the following benefits:

• Healthcare: PPO and HSA plans

• Retirement: 401(k) with up to 3% employer match

• Flexible Spending: Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

• Paid Time Off: 30 Days Paid Time Off (PTO), plus 12 paid holidays, including Christmas closure

• Insurance: Short and Long-Term Disability, Life Insurance

• Family & Medical Leave: Paid Parental Leave, Military Leave, and Bereavement Leave

• Other Benefits: Employee discounts, Jury Duty Pay, Time-Off to Vote, and more

Expected Compensation:
$55,000 - $65,000 annual salary, plus comprehensive benefits. Pay offered will depend on market location, experience, and qualifications. Additional details about benefits will be shared upon offer.

Equal Opportunity Employer:
We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability, or any other status protected by applicable law.