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Campaign Manager

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Develops Campaign Programs to increase market share and conversion rates that ultimately increase lead generations, sales, and profitable revenue growth. Assesses market and recommends Campaigns. Develops and project manages approved Campaigns throughout life cycle. Develops, tracks, trends, and reports on Key Performance Indicators (KPI) to assess Campaign effectiveness.

JOB RESPONSIBILITIES 

Develop Campaign Programs

  • Assess the market demographic and industry constraints to propose appropriate Campaigns that will increase market share and profitable revenue growth.  Develop proposals including target audience, budget, implementation timeline, program duration, KPIs, and internal or vendor resources.  Leverage internal Marketing resources as appropriate. Ensures campaigns adhere to Branding standards and regulatory compliance.
  • Present proposals to local, sales, and market management for review, input, and approval.  Revise proposal as appropriate to obtain approval.

Implement Campaigns

  • Collaborates with internal and external resources to implement Campaigns on time and within budget.  Obtain permits, insurance, products, literature, marketing materials, or similar to support campaigns. Order and schedule delivery of marketing materials, products, or resources to ensure availability.
  • Develops power point and presents Campaign to internal sales associates and management teams to ensure target audience, KPIs, and sales team expectations. 
  • Timely, forwards campaign leads to sales management for further qualification and assessment.

Administration

  • Maintain and publish KPIs on ongoing Campaigns
  • Develop and maintain a Campaign Playbook including Project Plan, KPIs, and lessons learned
  • May observe sales team in order to identify areas to improve campaign execution
  • Additional responsibilities as requested or assigned

Requirements

Education & Licenses:

  • Bachelor’s degree in Marketing, Communications, Funeral Sciences, or related discipline

Experience & Knowledge:

  • At least six (6) years’ marketing or sales experience with progressively increasing responsibilities. 
  • At least two (2) years’ marketing or campaign experience with a demonstrable record of achieving KPIs.  Campaign experience may include direct mail, branding, grass roots events, seminars, affinity relationships, or similar.

Skills & Abilities:

  • Computer literate and proficient with MS Office, Word, Excel, and Power Point
  • Understanding of market penetration, market demographics, campaign KPI analytics, and industry acumen

Work Conditions

When considering the work environment associated with this job, the following factors may apply:

  • Environment - Work is both indoors and outdoors regardless of seasonal weather; professional attire required when in contact with families
  • Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
  • Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
  • Hours – May work beyond standard hours or schedule as business needs arise
  • Travel - limited amount of local and/or multiple location travel required

Postal Code: 23229

Category (Portal Searching): Sales

Job Location: US-VA - Richmond

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Campaign Manager, Service Corporation International

Exciting opportunities await you as a Campaign Manager at our Richmond, Virginia location! Here at our company, we believe in celebrating lives, and that includes embracing our talented associates. As a Campaign Manager, you'll be at the heart of our marketing efforts, developing innovative Campaign Programs that ultimately drive market share and convert leads into sales. Your responsibilities will span assessing market demographics, crafting compelling proposals, and collaborating with both internal and external teams to bring Campaigns to life. You'll keep a close eye on our Key Performance Indicators (KPIs) to measure success and ensure we stay on track for profitable revenue growth. With your expertise, you will guide campaigns through their entire lifecycle - from conception to presentation, ensuring they align with our brand and regulatory standards. Your creative approach, combined with your analytical skills, will enable you to track trends and deliver insights that boost our marketing initiatives. It’s a vibrant role that promises every day offers new challenges and opportunities for professional growth. If you're passionate about marketing and ready to make a meaningful impact, we can't wait for you to join our team!

Frequently Asked Questions (FAQs) for Campaign Manager Role at Service Corporation International
What are the main responsibilities of a Campaign Manager at our company?

As a Campaign Manager at our company, your core responsibilities include developing Campaign Programs aimed at increasing market share and refining lead generation strategies. You will assess market demographics to propose tailored Campaigns, manage their implementation, track performance through KPIs, and ensure campaigns remain compliant with branding and industry standards. Additionally, you will collaborate with various stakeholders to enhance the effectiveness of each campaign and drive profitable revenue growth.

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What qualifications are required for the Campaign Manager position?

To excel in the Campaign Manager position, candidates should possess a Bachelor’s degree in Marketing, Communications, Funeral Sciences, or a related field. We also seek individuals with at least six years of marketing or sales experience, alongside two years of direct campaign experience demonstrating a strong record of achieving set KPIs. Proficient skills in MS Office tools and a strong grasp of market penetration and campaign analytics are essential for success in this role.

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How important are KPIs in the Campaign Manager role?

Key Performance Indicators (KPIs) are vital for a Campaign Manager at our company. They serve as benchmarks to measure the success of Campaigns, allowing you to assess and report on their effectiveness. By developing, tracking, and interpreting these indicators, you can make informed decisions, adapt strategies as needed, and ultimately drive revenue growth through improved marketing efforts.

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Can you describe the work environment for the Campaign Manager position?

The work environment for the Campaign Manager position is dynamic and varied. You will work both indoors and outdoors, adapting to seasonal weather conditions while maintaining professional attire, especially when interacting with families. The role often requires extended hours based on business needs, along with occasional travel to various local or multiple locations. This combination keeps the job engaging and ensures there's never a dull moment.

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What skills are essential for a successful Campaign Manager in Richmond, Virginia?

A successful Campaign Manager in Richmond should embody a mix of technical and interpersonal skills. Proficiency in MS Office, particularly Word, Excel, and PowerPoint, is crucial. Strong market analysis capabilities, a solid understanding of campaign KPIs, and the ability to collaborate effectively with diverse teams will set you apart. Additionally, creativity in developing innovative solutions and excellent communication skills will enhance your ability to present proposals and engage audiences effectively.

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Common Interview Questions for Campaign Manager
How do you approach developing a Campaign proposal?

When developing a Campaign proposal, I first conduct thorough market research to understand demographics and identify potential challenges. I would draft a clear outline, focusing on target audience, budget, timeline, and KPIs. Throughout the process, I ensure collaboration with relevant stakeholders, incorporating their insights to strengthen the proposal. Presenting the proposal effectively is also critical, as it ensures buy-in from management and aligns expectations.

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What metrics do you consider when assessing a Campaign's performance?

I typically focus on a variety of metrics, including conversion rates, lead generation numbers, and overall sales growth associated with the Campaign. I also pay close attention to engagement rates on marketing materials and audience demographics before and after the Campaign. Analyzing this data helps in understanding what's working and what can be improved in future Campaigns.

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Can you give an example of a successful Campaign you managed?

In a previous role, I successfully managed a direct mail Campaign targeting a new demographic. I started by analyzing customer data to tailor our message specifically, resulting in a targeted approach that led to a 30% increase in lead generation. Monitoring KPIs throughout the Campaign allowed me to identify its strengths and make adjustments that further boosted our engagement before concluding the Campaign.

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How do you manage budgets for your Campaigns?

I meticulously manage campaign budgets by starting with a detailed proposal, projecting all necessary costs, and continuously monitoring expenses throughout the implementation phase. I prioritize open communication with vendors and internal resources to avoid overspending and reallocate funds from less effective areas during the Campaign's lifecycle, ensuring maximum return on investment.

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What challenges have you faced as a Campaign Manager and how did you overcome them?

A significant challenge I faced was coordinating multiple stakeholders during a large Campaign. To overcome this, I established a clear communication plan, outlining regular check-ins and updates. This ensured everyone remained aligned on the Campaign objectives and timelines, thereby reducing miscommunication and fostering a collaborative environment to address any arising issues promptly.

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How do you stay updated on market trends relevant to your Campaigns?

I prioritize staying informed on market trends by subscribing to industry newsletters, participating in webinars, and connecting with peers through professional networks. Additionally, I often conduct competitor analysis and attend relevant conferences, which allows me to capture innovative ideas and strategies that can be applied to future Campaigns at our company.

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Describe a time when a Campaign did not go as planned. What did you learn?

During one Campaign, I misjudged the timing of a seasonal promotion, resulting in lower than expected engagement. I learned the importance of thorough market analysis and proper timing. This experience also taught me to always have contingency plans in place. Since then, I’ve ensured that my planning process includes comprehensive checks for timing and alignment with target audience needs.

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What role does collaboration play in Campaign management?

Collaboration is crucial in Campaign management. It enables the blending of different perspectives, skills, and expertise to create a more comprehensive Campaign strategy. I actively seek input from sales teams, marketing experts, and external partners, ensuring that everyone is aligned with and invested in the Campaign outcomes. This teamwork boosts creativity and enhances problem-solving.

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How do you ensure Campaigns align with brand standards?

I ensure all Campaigns align with brand standards by closely reviewing brand guidelines during the planning process. I usually involve the marketing team during proposal stages to get their insights and ensure brand messaging is consistent. Additionally, I provide training to team members involved in implementing the Campaign, emphasizing the importance of maintaining our brand identity throughout all marketing materials.

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What techniques do you use to measure the effectiveness of a Campaign?

To measure effectiveness, I employ a mix of quantitative and qualitative techniques. I track KPIs such as conversion rates and sales figures, while also assessing feedback from surveys and social media engagement. This dual approach provides a comprehensive view of how well a Campaign resonates with the target audience, enabling me to make data-driven decisions for future initiatives.

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We believe in taking care of our associates, our communities and our environment. It's at the heart of our business and our core values of Respect, Integrity, Service Excellence and Enduring Relationships.

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Full-time, on-site
DATE POSTED
April 2, 2025

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