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Senior Systems Engineer - Federal - job 1 of 3

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

This role will require 2-3 days in the office at our San Diego, CA OR Kirkland, WA Office Location.

What you get to do in this role:

Build software tools to automate deployment and testing of compute infrastructure
Scale critical services such to support customer growth
Apply test-driven development principles and help us move closer to our goal of continuous delivery
Research and implement new open-source and commercial tools, technologies and methodologies
Collaborate with peer teams who have built world class networking and orchestration solutions

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
4+ years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or equivalent work experience.
Familiarity with OpenStack
A strong background in programming with Python
A strong background in Linux systems architecture and engineering
Experience managing infrastructure as code with terraform
Experience with applying a configuration management platform such as Puppet at scale
Understanding of core concepts around Kubernetes and Docker
Prior experience in software development or release management is highly desirable
Familiarity with virtualization and cloud infrastructure technologies

GCS-23

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $140,700 - $239,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$189950 / YEARLY (est.)

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$140700K

$239200K

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What You Should Know About Senior Systems Engineer - Federal, ServiceNow

ServiceNow is on the lookout for a passionate and skilled Senior Systems Engineer - Federal based in Kirkland, Washington. In this role, you'll be part of a pioneering team dedicated to transforming how organizations work with innovative AI-enhanced technology. Your main responsibilities will include building software tools to automate the deployment and testing of compute infrastructure, which is essential as we scale our critical services to meet customer demands. You'll work closely with peer teams that have developed world-class networking and orchestration solutions, applying your expertise in Python, Linux systems architecture, and infrastructure management to ensure seamless integration and efficiency. As a key player, you will also research and implement new open-source and commercial tools that can propel us closer to continuous delivery. Importantly, this role requires someone who is adept at integrating AI into work processes, enhancing decision-making, and problem-solving workflows. You'll be collaborating with dynamic teams, presenting an excellent opportunity to showcase your skills while embracing the inclusive culture at ServiceNow. We're excited to welcome you aboard as we continue our journey to make the world work better for everyone! Please note that candidates must be U.S. citizens or permanent residents to proceed due to federal requirements.

Frequently Asked Questions (FAQs) for Senior Systems Engineer - Federal Role at ServiceNow

What are the key responsibilities of the Senior Systems Engineer - Federal at ServiceNow?

As a Senior Systems Engineer - Federal at ServiceNow, you'll build software tools to automate deployment and testing of compute infrastructure, scale critical services for customer growth, and collaborate with teams focused on networking and orchestration solutions. You’ll also research new tools and methodologies to enhance our practices and apply test-driven development principles for continuous delivery.