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Legal Counsel - Procurement - job 1 of 2

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

  • Support global procurement efforts by reviewing and negotiating a wide variety of inbound commercial contracts, including professional service agreements, SaaS subscriptions, on-prem software licenses, and product agreements.
  • Serve as an important liaison between ServiceNow’s business units and the Legal Department with regards to procurement of goods and services.
  • Provide advice on procurement contract matters and enhance the legal review process and improve templates.
  • Support the continuous improvement of standard forms of agreement, playbooks, and legal processes.  
  • Work on matters with high visibility to support key strategic business objectives, including worldwide education of legal and business teams regarding procurement, privacy and security issues, contract interpretation and dispute management best practices.
  • Support ServiceNow’s culture of innovation by preserving the value of ServiceNow’s intellectual property and proprietary information.
  • Proficient drafting and legal technical skills, with keen attention to detail.

Qualifications

To be successful in this role you have:

  • Law degree and an active license to practice law.
  • 5+ years of relevant legal experience, including working at an in-house legal department.
  • Significant experience in negotiation of complex procurement contracts and related matters, including master agreements, statement of works, order forms, and data protection agreements.
  • The ability to manage global process change to mature procurement risk management and drive execution of strategic objectives.
  • Exceptional critical thinking abilities and must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment.
  • The ability to effectively communicate legal recommendations and analysis to business teams across the enterprise, building a reputation as a valued business partner providing practical, business-oriented guidance.
  • Excellent interpersonal and communication skills, including the ability to foster trust, respect, and collaboration with internal clients.
  • A desire to make a positive impact within a quickly growing organization.
  • The ability to be a self-starter and to prioritize workloads to set goals and meet deadlines.

 

Preferred Qualifications:

  • Software and technology, including artificial intelligence, industry experience highly desirable.
  • Understanding of data privacy and security and commercial law related to procurement.
  • Prior experience as a procurement attorney with exposure to reviewing purchase agreements for various goods and services, such as software, data center infrastructure, construction, contingent workers, employee benefits, tax and audit services, and marketing. 
  • Demonstrated experience drafting and negotiating a variety of commercial agreements and supporting multiple business units.
  • Flexibility to work evenings to partially support U.S. time zone.
  • A love of learning new things, great judgment, and a fantastic sense of humor.

 

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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What You Should Know About Legal Counsel - Procurement, ServiceNow

Join ServiceNow as a Legal Counsel - Procurement in Dublin, Ireland, and be part of a transformative journey that began in sunny San Diego in 2004. ServiceNow is a leader in providing innovative AI-enhanced technology to numerous clients, including 85% of the Fortune 500®. In this role, you will support global procurement efforts by reviewing and negotiating various inbound commercial contracts such as professional service agreements and SaaS subscriptions. You’ll act as a key liaison between ServiceNow’s business units and the Legal Department, providing valuable insights into procurement matters. You will enhance the legal review process and improve templates, ensuring continuous improvement in standard agreements and playbooks. This position requires a law degree and a significant amount of relevant experience, where your exceptional critical thinking and legal drafting skills will shine. You will support strategic business objectives while helping to educate legal and business teams on procurement, privacy, and security issues. The ideal candidate will be a self-starter with a passion for making a positive impact within a rapidly growing organization. Come to be a part of ServiceNow’s culture of innovation, protect our intellectual property, and collaborate with a talented team dedicated to making the world work better for everyone!

Frequently Asked Questions (FAQs) for Legal Counsel - Procurement Role at ServiceNow
What qualifications are needed for the Legal Counsel - Procurement position at ServiceNow?

To be considered for the Legal Counsel - Procurement position at ServiceNow, you should possess a law degree with an active license to practice law, along with over 5 years of relevant legal experience. Significant expertise in negotiating complex procurement contracts and understanding global procurement risk management are crucial. Although a background in software and technology is preferred, candidates from diverse experiences are encouraged to apply.

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What are the main responsibilities of a Legal Counsel - Procurement at ServiceNow?

As a Legal Counsel - Procurement at ServiceNow, your main responsibilities include reviewing and negotiating various inbound contracts, advising on procurement matters, and enhancing the legal review process. You will also work on strategic objectives and ensure compliance with privacy and security regulations while fostering relationships across business units to provide practical legal guidance.

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Is prior experience necessary for the Legal Counsel - Procurement role at ServiceNow?

Yes, the Legal Counsel - Procurement role at ServiceNow requires at least 5 years of relevant legal experience, particularly in-house legal practice and procurement negotiations. However, the company values diverse backgrounds and encourages candidates with varied experiences to apply, even if they don’t meet every single requirement.

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What makes a successful Legal Counsel - Procurement at ServiceNow?

A successful Legal Counsel - Procurement at ServiceNow will have exceptional critical thinking and interpersonal skills, a proactive approach to managing multiple priorities, and an ability to thrive in a fast-paced environment. Your capacity to effectively communicate legal recommendations to business teams and maintain strong collaborative relationships is also vital.

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What is the work culture like at ServiceNow for a Legal Counsel - Procurement?

ServiceNow promotes a culture of innovation and flexibility for its employees, including those in the Legal Counsel - Procurement role. There’s a strong emphasis on collaboration, continuous learning, and a supportive work environment that encourages employees to make a positive impact while upholding the company’s values.

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Common Interview Questions for Legal Counsel - Procurement
Can you describe your experience with negotiating procurement contracts?

When asked about your experience negotiating procurement contracts, provide examples of specific contracts you've handled, detailing the complexities involved and how your negotiations led to successful outcomes. Emphasize your approach to conflict resolution and ensuring compliance with legal standards.

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What strategies do you use to manage multiple priorities in a fast-paced legal environment?

Discuss your techniques for prioritization, such as using task management apps or setting clear deadlines. Convey your ability to stay organized while remaining flexible to pivot as necessary to meet the needs of the business and legal team.

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How do you approach educating business teams about procurement and legal processes?

Explain how you communicate legal concepts in a way that is understandable to business teams. You could mention creating training materials or hosting workshops and your focus on fostering an environment where legal and business teams can collaborate effectively.

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What is your experience with procurement risk management?

Provide insights into your previous roles involving risk management, emphasizing specific projects where you successfully identified, assessed, and mitigated risks. Use examples that reflect strategic thinking and proactive measures you took.

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Can you give an example of a complex legal issue you encountered and how you resolved it?

Be prepared to describe a specific legal challenge you faced, outlining your analytical process and the steps you followed to resolve it. Highlight collaboration with other teams and any innovative solutions you implemented.

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How do you maintain knowledge about procurement laws and regulations?

Discuss your commitment to continuous learning, mentioning resources such as professional courses, seminars, or legal journals that you utilize to stay current on procurement laws and regulations. This shows your dedication to the field.

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What role do you see technology playing in procurement legal practices?

Share your viewpoint on how technology can enhance legal procurement processes, such as through automation tools or AI-driven contract analysis, and your openness to adopt new technologies that improve efficiency and mitigate risks.

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Describe a time you had to deal with a dispute related to a procurement contract.

In your answer, describe the nature of the dispute, the steps you took to resolve it, and the outcome. Highlight your negotiation skills and how you worked towards a resolution that aligned with business objectives and legal standards.

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How would you foster a positive relationship with internal clients during contract negotiations?

Talk about your strategies for building trust with internal clients, such as being transparent, understanding their needs, and providing timely updates during negotiations. Effective communication and empathy are key in maintaining these relationships.

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What is your understanding of data privacy regulations as they relate to procurement contracts?

Demonstrate your knowledge of relevant data privacy laws and how they impact procurement contracts. Provide examples of how you've implemented compliance measures in past roles and your proactive stance on ensuring data protection.

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DATE POSTED
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