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Sr FP&A Analyst

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The role: ServiceNow is currently looking for an energetic and ambitious Senior Financial Analyst to support our Sales and Marketing FP&A teams. As a member of this team, the role will focus on rapidly operationalizing key analysis models, dashboards, revenue analysis, and reports used across all functions. The preferred candidate will have experience partnering with cross-functional teams and creating insightful analysis and models. They will work closely with leaders and process owners within Finance to enable data-driven decision making and operational excellence.

What you get to do in this role:

  • This position will work closely with Sales and Marketing team to provide insights and support the decision-making process
  • Actively collaborate with US-based peers to drive functional analysis, modelling, and detailed budget tracking across Finance
  • Working with US team for month/quarter close, finalizing monthly forecasts, developing and maintaining annual budgets
  • Partner with cross-functional teams to manage headcount, Opex, and Capex forecasting
  • Develop financial modeling to measure investment and ROI for Marketing campaigns
  • Work with PO Owners, Business Operations, and Accounting to more discreetly and accurately track financial results
  • Help drive finance transformation efforts including system improvements (Ex. Anaplan & Power BI) as well as process improvements
  • Create/maintain Power BI dashboards covering Sales & Marketing metrics
  • Build trusted relationships with key business partners;
  • Analyze financial outcomes and adeptly communicate insights to senior management for performance optimization.
  • Assist in other ad-hoc analysis and presentation requests

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Bachelor's degree required, MBA, CA, or CPA preferred;
  • 4+ years of FP&A or business finance experience; SaaS experience preferred
  • Hands-on knowledge of Microsoft PowerBI;
  • Previous experience in FP&A, or a similar background that encompasses both financial and operational metrics.
  • Good understanding of revenue, bookings, and cost drivers for SaaS companies
  • Proficiency with Microsoft Office, specifically Excel and PowerPoint;
  • Good organizational skills and ability to meet tight deadlines in an environment of competing priorities;
  • Ability to work independently, deal with ambiguity, operate in a cross-functional matrixed organization, and meet deadlines in a high-growth environment focused on driving business results;
  • Detail-oriented with strong analytical, problem solving, and financial modeling skills;
  • An excellent communicator and a great team player;
  • Understanding of financial planning, forecasting, budgeting, and reporting
  • The position requires some overlap with morning PST time-zone to allow hand-off and review meetings with US partners

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

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What You Should Know About Sr FP&A Analyst, ServiceNow

ServiceNow is on the lookout for a dynamic and driven Senior FP&A Analyst to join their team at Salarpuria Sattva Knowledge City in Hyderabad. In this role, you will partner closely with the Sales and Marketing teams, providing essential insights that can significantly influence decision-making processes. Your analytical skills will come to life as you dive into operationalizing key analysis models and developing dashboards that enhance visibility across various functions. With at least four years of FP&A experience, ideally in the SaaS domain, you'll bring your expertise in financial modeling to the table, helping track investments and ROI for marketing initiatives. You'll also collaborate with US-based peers to keep financial activities on track, ensuring accurate forecasting and budget management. Emphasis is placed on leveraging AI tools for workflow integration, making your knack for technology an asset. Plus, your ability to communicate insights effectively will support senior management's performance optimization. At ServiceNow, inclusivity is paramount, and they encourage applications from diverse backgrounds. Your journey with them starts here, where the mantra is to make the world work better for everyone.

Frequently Asked Questions (FAQs) for Sr FP&A Analyst Role at ServiceNow
What are the main responsibilities of a Senior FP&A Analyst at ServiceNow?

As a Senior FP&A Analyst at ServiceNow, your primary responsibilities include collaborating with the Sales and Marketing teams to provide actionable insights, developing financial models to measure investment returns, and actively participating in the budgeting and forecasting processes. You will also engage with cross-functional teams to track operational expenses, analyze financial outcomes, and present findings to senior management effectively.

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What qualifications are required for the Senior FP&A Analyst position at ServiceNow?

To qualify for the Senior FP&A Analyst role at ServiceNow, candidates need a Bachelor's degree, with MBA, CA, or CPA being preferable. You should have a minimum of 4 years of relevant FP&A experience, ideally in a SaaS environment, alongside proficiency in financial modeling, Microsoft PowerBI, and Excel. Strong analytical skills and the ability to manage tight deadlines are also essential.

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How does ServiceNow incorporate AI into the FP&A role?

In the Senior FP&A Analyst position at ServiceNow, leveraging AI is crucial. Candidates are expected to think critically about how AI can enhance decision-making processes, automate workflows, and provide insights that impact financial performance. This might include using AI-driven tools to streamline analysis and reporting, thus increasing efficiency in financial operations.

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What is the work environment like for a Senior FP&A Analyst at ServiceNow?

The work environment at ServiceNow for a Senior FP&A Analyst is collaborative and focused on flexibility. You will engage with teams across the globe, especially US-based colleagues, which requires some adjusted working hours. The company promotes a culture of inclusivity and encourages teamwork, making it a dynamic place to drive innovation in financial processes.

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What skills are beneficial for a Senior FP&A Analyst at ServiceNow?

Beneficial skills for a Senior FP&A Analyst at ServiceNow include strong analytical and financial modeling abilities, proficiency in tools like Microsoft PowerBI, and experience in budget management and forecasting. Effective communication skills are key, as you will need to present insights clearly to various stakeholders, while good organizational skills will help manage tight deadlines and a fast-paced environment.

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Common Interview Questions for Sr FP&A Analyst
Can you describe your experience with financial modeling as a Senior FP&A Analyst?

In answering this question, emphasize specific examples of financial models you’ve developed, the impact they had on business decisions, and the tools you used. Highlight any situations where your models helped measure ROI or influenced investment decisions.

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How do you approach budgeting and forecasting within a SaaS company?

Discuss your systematic approach, including how you gather insights from various functions, ensure alignment with business strategies, and utilize historical data for accurate predictions. Mention any software tools you are proficient in, such as Anaplan or Microsoft Excel.

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Describe a time when you had to present financial insights to senior management.

Use the STAR method (Situation, Task, Action, Result) to outline your experience. Focus on how you structured your presentation, tailored your communication for your audience, and what results came from your analysis.

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What techniques do you use to ensure accuracy in financial reports?

Explain your attention to detail and double-checking strategies. Mention any specific processes or tools you follow in reviewing financial data, encouraging a culture of accuracy within your team, and collaborating with other departments to verify information.

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How do you manage tight deadlines in financial reporting?

Talk about your time management skills and prioritization techniques. Provide examples of how you’ve effectively balanced multiple competing tasks while remaining organized, and any tools you use to manage deadlines.

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Have you ever implemented a financial system improvement? What was your role?

Share an instance where you identified a need for improvement in financial systems. Detail your involvement in the project, the changes you suggested, and the outcome, specifically how it enhanced efficiency or accuracy in financial reporting.

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What is your process for conducting variance analysis?

Outline your approach to variance analysis, including how you identify discrepancies, investigate significant variances, and communicate findings to stakeholders. Highlight how this analysis contributes to better forecasting and budgeting.

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How do you incorporate AI in your work as a Senior FP&A Analyst?

Discuss your experience with AI tools that assist in financial analysis, how they improve efficiency, and any specific examples of how AI insights have influenced financial decision-making in your previous roles.

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Can you give an example of a challenging financial decision you made?

Provide a specific example that illustrates the complexity of the decision, the analytical methods you used to arrive at a conclusion, and the ultimate outcome. Highlight any lessons learned from the experience that can be applied in future situations.

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What strategies do you use for effective cross-functional collaboration?

Explain your approach to building relationships with other teams, ensuring effective communication, and how you leverage diverse perspectives during financial planning and analysis. Mention any tools or methods that facilitate collaboration.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 22, 2025

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