Supply Chain Specialist

As a Supply Chain Specialist at Shake Shack, your responsibilities will primarily involve managing enterprise data, onboarding suppliers, and tracking inventory. You will ensure proper communication regarding supply logistics, process distribution invoices, and support menu launches by preparing necessary resources for initial ordering. Additionally, you'll assist with pricing audits and ongoing special projects, making your role integral to our culinary operations.

To apply for the Supply Chain Specialist position at Shake Shack, a High School Diploma or equivalent is required, with an Associate's or Bachelor's Degree in Business Management, Finance, Economics, Supply Chain, or a related field being preferred. You should have a basic understanding of food service distribution and possess strong communication skills, with purchasing replenishment experience being a plus.

Essential skills for the Supply Chain Specialist position at Shake Shack include proficiency in Microsoft Office, particularly Excel and PowerPoint, as well as the ability to learn new software quickly. Strong multitasking abilities and excellent written and verbal communication skills will also be crucial in managing diverse supply chain tasks efficiently.

At Shake Shack, Supply Chain Specialists enjoy an array of benefits designed to improve their work experience and promote well-being. These include weekly pay, performance bonuses, meal discounts, exclusive corporate discounts, medical and dental insurance, a 401k plan with company match, paid time off, and professional development opportunities, among others.

The Supply Chain Specialist at Shake Shack plays a pivotal role in supporting menu launches by coordinating the detailed setup and tracking of new items. You will assist in ordering initial supplies, communicate necessary resources to needed departments, and help ensure that everything is ready for the successful launch of menu tests and limited-time offers.

In answering this question, highlight specific experiences you’ve had managing supply processes, such as your responsibilities in previous roles. Discuss any software used, your understanding of inventory management systems, and how you’ve contributed to streamlining supply chain operations in your past positions.

When faced with prioritizing tasks among multiple suppliers, a good approach is to evaluate the urgency and impact of each task. Explain how you would create a prioritized list, communicate with suppliers to understand their timelines, and remain flexible to adjust as needed. Show your organizational skills and problem-solving abilities.

To ensure accurate inventory tracking, I utilize detailed record-keeping and regular audits to verify stock levels against our inventory management systems. I would explain my process for setting up checks, how I communicate discrepancies with suppliers, and any technology or tools I rely on to facilitate accuracy.

In handling a supplier delay, I would first communicate promptly with the supplier to understand the reason for the delay. I would explore any alternative solutions, such as sourcing from other vendors, and keep all relevant departments informed to manage expectations effectively. This proactive approach highlights my ability to think on my feet under pressure.

For price audits, I typically analyze purchasing records and compare expected vs. actual costs, ensuring to review contracts with suppliers. My approach involves thorough preparation, attention to detail, and effective documentation, which ensures not only accuracy but also fosters good relationships with suppliers if discrepancies arise.

When asked for an example, choose a specific project that showcases your project management skills relevant to supply chain work, such as a supplier onboarding process or an inventory system upgrade. Explain the steps you took, the challenges you faced, and how your actions led to successful outcomes, emphasizing measurable results.

Ensuring compliance involves staying updated on relevant laws and standards, conducting regular training, and communicating these standards throughout the supply chain process. I would emphasize my proactive measures, such as audits and supplier assessments that align with best practices to minimize risk.

Building strong supplier relationships is key. I focus on clear and open communication, understanding their processes, and resolving issues quickly. I think it’s important to nurture these relationships through regular check-ins and feedback sessions to foster a mutually beneficial partnership.

Technology plays a crucial role in streamlining supply chain processes. I leverage inventory management software, data analytics tools, and other technologies to improve efficiency and accuracy. I would talk about specific tools I've used and the positive impact they have had on previous operations.

When discrepancies occur in inventory counts, I start by carefully auditing records to identify the reason behind the inconsistency. I discuss findings with the team to gather insights and recommends corrective actions, ensuring that similar issues are prevented in the future. This analytical approach demonstrates my detail-oriented mindset.