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Head of Product

Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online.


Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.


 More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston.


We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.


As our Head of Product, you'll be a visionary leader, developing product strategy, driving innovation and growth in a dynamic and fast-paced environment. You'll be instrumental in defining and delivering products that not only meet our customers' needs but also leverage cutting-edge technologies like Generative AI. A deep understanding of user experience (UX) and user-centric design principles will be critical to ensure these innovations are intuitive and impactful for our users.


What You'll Do:
  • Strategic Product Leadership & Bold Innovation:
Develop and articulate a compelling product vision, strategy, and roadmap aligned with our business goals, with a strong emphasis on bold innovation and leveraging emerging technologies.
Drive the next wave of products, with a core focus on strategically integrating Generative AI and other AI capabilities to achieve outsized growth in the US market by creating differentiated value propositions and superior user experiences.
Synthesize and translate quantitative and qualitative insights into actionable product strategies.

  • AI-Powered Product Development & Execution with Exceptional UX:
Create and deliver customer-centric products that meet user needs and drive business objectives, with a strong emphasis on leveraging Generative AI and broader AI to enhance user experience, personalize interactions, and improve efficiency.
Champion user-centered design principles and ensure a seamless and intuitive user experience across all product touchpoints, particularly as we integrate new AI/GenAI features.
Construct scalable and configurable technical solutions, ensuring future adaptability and growth.
Partner closely with cross-functional teams to effectively communicate and execute the product vision, ensuring initiatives are well-understood and implemented.

  • Team Leadership & Development in an AI-Driven Landscape:
Build, manage, and scale the product organization, fostering a collaborative and high-performance environment..
Mentor and develop Product Managers, empowering them to bring bold and innovative concepts to life and enhance user experiences through intelligent features.
Nurture a team focused on delivering our customer proposition, and help the team grow into positions of influence and scale within an increasingly AI-integrated product landscape.


Your Skills:
  • Superior business judgment, combining intuition, experience, and data-driven insights, with a keen understanding of the potential of AI/GenAI.
  • Strong understanding of commercial imperatives and how to translate opportunities into successful products with strong UX.
  • Proven ability to define and execute a bold product vision, strategy, and roadmap, with a keen awareness of emerging and AI technologies, and their application to enhance value proposition and customer experience.
  • Excellent team motivator, able to effectively manage and inspire a high-performing product team to embrace AI-driven innovation and user-centric design.
  • Strong negotiation, communication, and stakeholder management skills, including the ability to articulate the value and implications of pivots initiatives.
  • Deep understanding of the capabilities and implementations of Generative AI and broader AI product development within a product framework.
  • Ability to identify cross-program dependencies.


Your Experience:
  • Extensive experience running a product team and managing staff.
  • Extensive experience working with agile projects at scale, managing multiple streams and stakeholders.
  • Proven experience implementing Generative AI and broader AI into products, with a demonstrable understanding of user experience considerations.
  • B2C experience, e-commerce and marketplace experience preferred


Here are some of the great benefits and perks that come from being a Simply Business employee:


-Group plan for medical, dental, vision, and prescription drug coverage

-Short term disability, long term disability, and life insurance coverage

-Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match

-Commuter benefits to help cut down on parking and public transit costs

-25 days of vacation time plus 10 sick days and 10 company holidays

-A genuine investment in your learning and development-Regular team outings and volunteer opportunities 

-An awesome office space

-A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.


Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process. 


Once you apply, your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited!


Most of our first round interviews will take place over Zoom. In subsequent interviews, there may be an opportunity/expectation to meet team members in person. 


If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at uscareers@simplybusiness.com.


Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business? Check out our careers page: simplybusiness.com/careers/ 

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CEO of Simply Business
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David Summers
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What You Should Know About Head of Product, Simply Business

Simply Business, based in Boston, MA, is seeking a dynamic and visionary Head of Product to lead our ambitious product strategy. As a digital insurance brokerage dedicated to empowering small business owners, we're passionate about simplifying the insurance-buying process through innovative technology and expert knowledge. In this role, you'll be at the forefront of developing game-changing products that leverage cutting-edge technologies like Generative AI to enhance user experience. With nearly 20 years of experience under our belt, you'll join a company recognized for its commitment to both customer satisfaction and employee well-being. Here, collaboration is paramount, and as Head of Product, you will lead a talented team of Product Managers to translate data insights into actionable strategies, ensuring our offerings not only meet but exceed user expectations. You will foster a high-performance environment and champion user-centric design principles, enhancing our products' appeal and effectiveness. So if you're passionate about delivering exceptional customer experiences and ready to drive innovation in a fast-paced environment, Simply Business could be the perfect place for you to make your mark and help shape the future of small business insurance.

Frequently Asked Questions (FAQs) for Head of Product Role at Simply Business
What are the responsibilities of the Head of Product at Simply Business?

The Head of Product at Simply Business is responsible for developing a compelling product vision and strategy that aligns with company goals. This includes driving innovation, particularly through the integration of Generative AI, and ensuring product-market fit. The Head of Product leads a team that synthesizes user insights into actionable strategies while maintaining a focus on exceptional user experience.

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What qualifications are needed for the Head of Product role at Simply Business?

Candidates for the Head of Product role at Simply Business should have extensive experience in product management, ideally with a background in B2C, e-commerce, or marketplace environments. A deep understanding of Generative AI and user-centric design is critical, combined with strong leadership skills and the ability to translate data-driven insights into innovative products.

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How does Simply Business support career growth for the Head of Product?

Simply Business is committed to the growth and development of its employees. As the Head of Product, you will have access to learning and development opportunities, mentorship from senior team members, and a collaborative environment that encourages innovation and career advancement within our inclusive culture.

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What is the team culture like at Simply Business for the Head of Product role?

The team culture at Simply Business is collaborative, high-performing, and innovation-focused. As the Head of Product, you will foster a supportive environment where team members are encouraged to share bold ideas and take ownership of their projects, all while leveraging cutting-edge technology to create exceptional user experiences.

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What benefits does Simply Business offer to the Head of Product?

Simply Business offers a comprehensive benefits package that includes medical, dental, and vision coverage, paid vacation, short and long-term disability insurance, and a 401(k) plan with an employer match. Employees also enjoy a hybrid working model, professional development opportunities, and a supportive company culture that values work-life balance and employee well-being.

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Common Interview Questions for Head of Product
What is your vision for the product strategy at Simply Business?

To answer this effectively, articulate a clear vision that aligns with Simply Business's goals of simplifying the insurance-buying process. Discuss how leveraging technologies like Generative AI can enhance user experience and create differentiated value.

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How do you prioritize product features and initiatives?

Focus on a balanced approach that considers user needs, business objectives, and resource availability. Explain how you would incorporate both qualitative and quantitative data to inform your prioritization decisions at Simply Business.

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Can you discuss a time you drove innovation in a product team?

Share a specific example that illustrates your ability to lead a team through the product development lifecycle, emphasizing how your leadership led to improved user experiences or business outcomes.

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How do you ensure excellent user experience in product design?

Talk about implementing user-centered design principles and gathering user feedback through testing. Emphasize your technical understanding of data analytics and user behavior as tools to refine user experience at Simply Business.

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What strategies would you use to integrate Generative AI into our products?

Discuss potential applications of Generative AI in enhancing user personalization and product efficiency. Highlight how you would collaborate with cross-functional teams to implement these strategies effectively.

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How do you handle conflicting opinions within a product team?

Explain your approach to conflict resolution, emphasizing your skills in negotiation and communication. Describe how you create an inclusive decision-making process that values team input at Simply Business.

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What metrics do you use to measure product success?

Identify key performance indicators relevant to product goals, like user engagement, customer satisfaction, and retention rates. Convey how you would utilize data analytics to assess and iterate on product performance.

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How do you foster a collaborative environment in product development?

Share your techniques for promoting team collaboration, such as regular brainstorming sessions, open communication channels, and encouraging diversity of thought in project discussions.

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What is your approach to mentoring and developing team members?

Discuss your philosophy about fostering talent through support and development programs. Share how you would help team members at Simply Business grow in their careers and take on leadership roles.

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Describe a challenge you faced in a previous product role and how you overcame it.

Provide a specific situation that highlights your problem-solving skills and resilience. Discuss the steps you took to address the challenge and how it ultimately contributed to successful product development.

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DATE POSTED
April 13, 2025

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