Outpatient Pediatric Rehab Area Manager

As an Outpatient Pediatric Rehab Area Manager at St. Luke's, your primary responsibilities will involve overseeing operations and staffing at assigned outpatient rehab facilities. You will manage schedule maintenance to ensure adequate evaluation slots, monitor performance metrics, and assist in recruiting and onboarding new staff. Regular site visits will help you maintain quality standards and establish effective communication with the Regional Director.

To qualify for the Outpatient Pediatric Rehab Area Manager role at St. Luke's, candidates must possess a Bachelor’s Degree in physical therapy. While a Master's Degree is preferred, practical experience is paramount, requiring at least 5 years of clinic management experience. A Physical Therapist License and BLS Certification are also mandatory for this role.

Collaboration is key for an Outpatient Pediatric Rehab Area Manager at St. Luke's. You will work alongside various departments to enhance organizational initiatives, share insights on operations, and contribute to strategic planning. Your ability to communicate effectively and build relationships with colleagues from different disciplines will help facilitate improved patient care and operational efficiency.

Essential skills for the Outpatient Pediatric Rehab Area Manager at St. Luke's include strong leadership abilities, effective communication, and problem-solving skills. Familiarity with clinic operations and performance metrics is crucial, along with a compassionate approach to patient care. Adaptability and the ability to thrive in dynamic environments also play a critical role in achieving success in this position.

The hiring process for the Outpatient Pediatric Rehab Area Manager position at St. Luke's typically involves submitting an application that includes your full legal name, address, and employment history for the past seven years. After that, qualified candidates may undergo an interview process that assesses their experience, skills, and alignment with St. Luke's mission to provide outstanding patient care.

When facing staffing shortages, I would first assess the current team's strengths and weaknesses, then prioritize immediate needs by communicating with the Regional Director. I would engage in targeted recruitment efforts, including outreach to local schools and job fairs, while ensuring that the existing team is supported effectively to maintain high-quality patient care.

I led an initiative that implemented a new scheduling system which reduced patient wait times by 30%. By analyzing clinic performance data, I identified bottlenecks and collaborated with the staff to streamline processes, ultimately enhancing patient satisfaction and operational efficiency.

To ensure compliance with healthcare regulations, I stay updated on local and federal policies and actively participate in training. I would conduct regular compliance audits, maintain open communication with the team about changes, and foster a culture of accountability where everyone understands their role in adhering to regulations.

To motivate my team, I would employ a combination of recognition for individual achievements and structured team-building activities. Open communication and solicitation of team feedback would help build a sense of belonging and encourage collective ownership of our goals.

I prioritize tasks by evaluating the urgency and importance of each one. Utilizing a project management approach, I would create lists or schedules while factoring in team input. Regular check-ins would ensure that priority tasks are achieved without compromising the quality of patient care.

In my previous role, I managed a budget for a rehab clinic that involved tracking expenses, forecasting future costs, and identifying areas for potential savings. I regularly collaborated with finance personnel to ensure we stayed within budget while maintaining service quality.

I believe in addressing conflict promptly and openly. Initially, I would bring the parties involved together to discuss the issue, ensuring all viewpoints are heard. Together, we would work towards a resolution that aligns with our shared goals and promotes teamwork.

My leadership style is participative, as I value input from my team and encourage collaboration. I strive to create an inclusive environment where everyone feels comfortable contributing ideas. Leading by example, I emphasize accountability and continuous improvement within the team.

During a facility emergency, I would activate the established emergency protocols, ensuring the safety of patients and staff as a top priority. I would communicate effectively with all members of the team, provide clear instructions, and liaise with emergency services, while maintaining a calm and collected demeanor to promote a sense of security.

I stay current with industry trends through professional journals, networking with peers, and attending conferences. Engaging in continuous education, including online courses and workshops, helps me incorporate innovative practices into our clinics, enhancing patient care and outcomes.