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Business Intelligence Engineer

About us: 

Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions. 

 

Our Company Culture: 

Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. 

At Softheon, Our Mission is powering growth to make healthcare more productive, intelligent, and successful. Our Vision is Making healthcare affordable, accessible, and plentiful for every American. 

  

About the role:  

A Business Intelligence (BI) Engineer will be responsible for designing, developing and maintaining the company's business intelligence solutions. This individual will work closely with cross-functional teams to identify business needs, gather requirements, and then build data solutions that support data-driven decision making. 

 

  

You will: 

Design, Develop, and Maintain Data Solutions 

  • Design, develop, and maintain data warehousing and BI solutions. 
  • Build and maintain data models and data marts that support self-service analytics for end-users. 
  • Develop and maintain ETL pipelines to ingest and transform data from various sources into a format suitable for analysis. 

Create and Communicate Data Insights 

  • Develop and maintain dashboards and reports that provide insights into key business metrics. 
  • Create data visualizations that communicate complex data in a clear and concise manner. 

Ensure Data Quality and Troubleshoot Issues 

  • Ensure data accuracy, integrity, and consistency. 
  • Troubleshoot and resolve data-related issues. 

 

Talent Management 

  • Collaborate with the Talent team to actively engage in the hiring and recruitment processes. Leveraging industry networks and expertise to identify, attract , and interview top talent that aligns with the company's objectives and values.  
  • Provide guidance and mentorship to team members within your department and across diverse functions.  
  • Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement. 

Additional Responsibilities 

  • Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues. 

  

You have:  

Education: 

  • Bachelor’s  Degree in Computer Science, Information Systems, or a related field. 
  • Master’s Degree Preferred 

Experience: 

  • 3 + years of related experience with a Bachelor’s Degree or 1+ years of experience with a Master’s Degree. 
  • Experience in designing and developing data marts and models, ETL pipelines, and BI solutions. 
  • Experience working with databases such as SQL Server and BI tools like Tableau, Power BI, or Metabase. 

Skills: 

  • Proficiency in SQL and experience with at least one programming language (e.g., Python, Java). 
  • Familiarity with modern data modeling, messaging, and orchestration tools such as DBT, Kafka, and Airflow. 
  • Experience with version control solutions such as Git. 

Knowledge: 

  • Strong understanding of data architecture and data processing methodologies. 

Attributes: 

  • Excellent problem-solving skills and ability to troubleshoot complex data issues. 
  • Strong communication skills and ability to work effectively in a cross-functional team. 

 

What we offer:  

Salary - $90,000 - $125,000 

Softheon offers every full-time employee a comprehensive benefits package including:  

Opportunity to work on cutting-edge cloud-based healthcare solutions;  

Work from your home company with a one-time home office stipend;  

Excellent benefits package that includes health, vision and dental coverage for you, your spouse and dependents;  

Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave;  

15 days to Discretionary PTO based on YOS plus 9 additional holidays;  

Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities;  

An opportunity for you to be part of a team committed to improving healthcare access and affordability by leveraging innovative technology solutions;  

  

*Please note that candidates applying for this position, must currently reside within the United States.  

Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.     

  

Join Softheon, and together, we'll shape the future of healthcare in America. 

Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. 

  

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare affordable, accessible, and abundant for all. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.  

  

Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.  

Average salary estimate

$107500 / YEARLY (est.)
min
max
$90000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Intelligence Engineer, Softheon

Are you ready to take your career to the next level as a Business Intelligence Engineer with Softheon? We're on a mission to revolutionize healthcare by simplifying the process of choosing the right health insurance for individuals. As a Business Intelligence Engineer at Softheon, you'll play a critical role in designing, developing, and maintaining our business intelligence solutions. Collaboration is key! You'll work closely with cross-functional teams to understand their data needs, transforming complex data into actionable insights that drive decision-making. Your expertise in data warehousing, ETL pipelines, and BI tools will be fully utilized as you build and maintain data models to support self-service analytics. Not only will you create dashboards and reports that highlight key business metrics, but you will also ensure the integrity and quality of the data we rely on. Plus, you’ll have the chance to mentor fellow team members and contribute to shaping a vibrant company culture founded on teamwork and innovation. With a degree in Computer Science or a related field and a solid grasp of SQL and data architecture, you're well-prepared to make a significant impact. If you’re excited about leveraging technology to make healthcare more affordable and accessible for all Americans, then we invite you to join us at Softheon. Together, let's embark on this important journey and make a difference in the world of healthcare!

Frequently Asked Questions (FAQs) for Business Intelligence Engineer Role at Softheon
What are the primary responsibilities of a Business Intelligence Engineer at Softheon?

As a Business Intelligence Engineer at Softheon, your primary responsibilities include designing, developing, and maintaining data solutions that support data-driven decision-making. You'll work on building and maintaining data models, developing ETL pipelines, and creating insightful dashboards and reports that communicate key business metrics.

Join Rise to see the full answer
What qualifications are required to become a Business Intelligence Engineer at Softheon?

To qualify for the Business Intelligence Engineer position at Softheon, you need a Bachelor’s Degree in Computer Science, Information Systems, or a related field, with 3+ years of relevant experience. Familiarity with SQL, ETL processes, and BI tools like Tableau or Power BI is also essential.

Join Rise to see the full answer
What technologies are preferred for the Business Intelligence Engineer role at Softheon?

Business Intelligence Engineers at Softheon are expected to have experience with databases such as SQL Server, BI tools like Tableau and Power BI, and programming languages like Python or Java. Knowledge of modern data processing tools and version control solutions like Git is also beneficial.

Join Rise to see the full answer
How does a Business Intelligence Engineer contribute to Softheon's company culture?

A Business Intelligence Engineer at Softheon plays an integral role in promoting collaboration and mentorship within cross-functional teams, shaping a positive work environment, and enhancing employee engagement through technical guidance and support.

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What benefits can a Business Intelligence Engineer at Softheon expect?

Softheon offers a comprehensive benefits package, including competitive salary, health insurance, wellness stipends, a 401K with a match, and 15 days of discretionary PTO. Employees also have opportunities for professional development and collaborations with a diverse team committed to improving healthcare accessibility.

Join Rise to see the full answer
Common Interview Questions for Business Intelligence Engineer
Can you explain your experience with ETL processes as a Business Intelligence Engineer?

In your answer, highlight specific ETL tools you're proficient with, such as Apache Airflow or Talend. Discuss how you’ve developed and maintained ETL pipelines to transform and ingest data from various sources—and how this has improved data quality and accessibility for stakeholders.

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What strategies do you use to ensure data quality in your projects?

Explain how you implement procedures to regularly check data integrity and accuracy. Mention any data validation techniques and monitoring tools you use to detect anomalies and troubleshoot issues. Highlight specific examples where your vigilance ensured reliable outcomes.

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Describe a time when you presented data insights to non-technical stakeholders.

Share an example of a project where you created visualizations or reports that translated complex data into straightforward insights. Emphasize your communication skills and how you tailored the presentation to match the audience's understanding.

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How do you approach designing a data model?

Discuss your process of understanding business needs and gathering requirements before beginning to design. Highlight your experiences with optimizing the data architecture to ensure scalability and usability for end-users.

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What BI tools do you have experience with, and what is your favorite?

Be prepared to list different BI tools you're familiar with, such as Tableau, Power BI, or Metabase. Discuss why you prefer a specific tool, focusing on its features that enhance the business analytics process and how it can benefit Softheon.

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How do you stay current with new technologies and trends in business intelligence?

Talk about the resources you utilize, such as online courses, webinars, and industry conferences. Show your commitment to lifelong learning and improving your skills that benefit your role as a Business Intelligence Engineer.

Join Rise to see the full answer
Can you give an example of a challenging data-related issue you've resolved?

Provide a specific example of a complex data issue, explaining the steps you took to diagnose and resolve the problem. Highlight the tools and methodologies employed, and how your solution impacted the team or company positively.

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How do you work with cross-functional teams to gather requirements for data projects?

Discuss your experience in facilitating meetings and discussions to gather insights from team members. Emphasize the importance of understanding their needs and translating them for the engineering team for effective solution development.

Join Rise to see the full answer
What does your experience with version control systems look like?

Explain your familiarity with version control systems like Git, describing how you implement these practices in your projects to maintain code quality, manage changes, and collaborate effectively with team members.

Join Rise to see the full answer
Why do you want to work at Softheon as a Business Intelligence Engineer?

Share your enthusiasm for Softheon's mission to improve healthcare access and affordability. Discuss how your skills in business intelligence align with the company's goals and how you can contribute to their innovative solutions.

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Founded in 2000, Softheon's Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions solve complex challenges for health plans and government health agencies. Currently, Softheon's solutions serve 8 State agencies and over ...

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Full-time, remote
DATE POSTED
April 11, 2025

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