Expansion Associate Account Executive, RMIS

As an Expansion Associate Account Executive at Truckstop, your main responsibilities will include engaging with current broker customers to up-sell and cross-sell our Compliance-as-a-Service products, prospecting for new sales opportunities, conducting virtual product demos, and consulting with customers to tailor solutions to their specific needs. You'll also be tasked with building strong customer rapport and maintaining a sales pipeline, all while accurately reporting on your productivity and forecasting outcomes.

To excel as an Expansion Associate Account Executive at Truckstop, you should ideally have a high school diploma, although a college degree is preferred. Additionally, 1-2 years of experience in carrying and attaining sales quotas, preferably with a background in software sales or the shipping and logistics industry, is essential. Experience in presenting sales demonstrations via phone and familiarity with the end-to-end RMIS deal cycle are also beneficial.

Truckstop values the professional development of its employees, including those in the Expansion Associate Account Executive role. By fostering a culture of teamwork, positive intent, and open communication, Truckstop encourages its employees to learn from one another, engage in skill-building initiatives, and provide critical feedback that can shape their career paths. Moreover, with a sales-driven environment, your performance directly correlates with growth opportunities.

The expected base salary range for the Expansion Associate Account Executive position at Truckstop is between $22 and $24 USD per hour. This compensation package also includes commission based on meeting monthly sales targets, providing you with the potential for even greater earnings as you succeed in your role.

Truckstop values an equitable, inclusive, and inspiring work environment for every employee. As an Expansion Associate Account Executive, you can expect a supportive remote workspace where collaboration and communication thrive. You'll work with a team that is dedicated to fostering positive relationships both within and outside the company, making it a fantastic place to enhance your career while contributing to meaningful goals.

During the interview for the Expansion Associate Account Executive position at Truckstop, it's crucial to demonstrate your understanding of sales quotas. Share specific examples of how you met or exceeded quotas in past roles, emphasizing your strategy for prospecting and closing deals. Include metrics or achievements to showcase your ability to drive results and emphasize the importance of maintaining a positive attitude even when faced with challenges.

When asked how you handle client objections, focus on demonstrating active listening skills and empathy. Explain how you would address concerns by reiterating the value of Truckstop products and showing how they meet the client's needs. Providing a structured approach to overcoming objections, such as asking probing questions and offering tailored solutions, can greatly enhance your response.

In response to questions about your cross-selling and up-selling strategies, highlight your approach to understanding a client's needs and how you align them with additional products. Share methods you've successfully implemented, such as conducting needs assessments, showcasing product benefits in context, and providing demonstrations that resonate with the client's business goals.

When discussing how you prioritize your sales pipeline, convey a systematic approach. Explain how you evaluate leads based on potential value, the likelihood of closing, and timelines. Discuss any CRM tools you've used to track your pipeline effectively and your method of setting reminders to follow up with clients to ensure that no opportunities are neglected.

An interview for the Expansion Associate Account Executive role will likely involve assessing your knowledge of Truckstop's products and services. Prepare by researching the suite of Compliance-as-a-Service products and understanding how they benefit customers. Discuss how your knowledge would help you effectively communicate value propositions and address customer inquiries.

To respond to a question about closing a difficult sale, share a specific story that outlines the challenge you faced, the strategies you employed, and the outcome. Focus on the skills that led to success, such as persistence, adaptability, and relationship-building, all of which align with the Truckstop culture of fostering strong customer relationships.

When asked about staying organized while working remotely, convey your use of a structured daily routine, leveraging technology tools for task management, and setting clear goals for each day. Discuss how maintaining communication with your team and leadership helps you stay accountable and aligned on priorities.

In answering why you would be a good fit for the Expansion Associate Account Executive position, it's important to align your skills and values with those of Truckstop. Emphasize your experience, enthusiasm for technology and logistics, and commitment to the company's principles of teamwork and authenticity. Share how your goals resonate with Truckstop's mission and vision for the industry.

Discuss your adaptability and resilience when interviewed about handling changes in sales environments. Provide examples of how you've successfully navigated shifts—such as new product launches, changes in team structure, or shifts in market trends—and emphasize your proactive approach to staying informed and adjusting strategies accordingly.

When it comes to teamwork in your sales process, stress its importance in achieving sales targets and driving customer satisfaction. Discuss how collaboration with colleagues—whether in brainstorming sessions, sharing insights about customer needs, or providing support during high-stakes sales—helps enhance your performance and contributes to the overall success of the Truckstop team.