Mid-Market Account Executive - US (m/f/d)

As a Mid-Market Account Executive at SoSafe, your primary responsibilities will include building relationships with key decision-makers at potential customer companies, demonstrating the value of SoSafe's cybersecurity solutions, and collaborating with the sales development team to engage top customers. You will also showcase products through online demos and in-person presentations, driving negotiations to secure valuable long-term deals.

To be a successful Mid-Market Account Executive at SoSafe, you should have 2-4 years of experience in a closing role within SaaS sales, ideally focusing on SMB or mid-market accounts. A proven track record of exceeding sales targets, the ability to work collaboratively with cross-functional teams, and familiarity with CRM tools like Salesforce or HubSpot is essential. Being adaptable to a startup environment and having a strong willingness to learn will also help you thrive in this role.

SoSafe values work-life balance significantly, offering its Mid-Market Account Executives 33 vacation days alongside other benefits. Additionally, the company promotes a healthy lifestyle through various wellness initiatives, ensuring employees can recharge and maintain personal and professional well-being while pursuing their goals in cybersecurity sales.

At SoSafe, your professional development is a top priority as a Mid-Market Account Executive. You will have access to a Learning & Development Allowance, enabling you to attend workshops, conferences, or training that enhances your skills in cybersecurity sales and personal growth. The supportive environment encourages learning from feedback, helping you advance your career while working alongside experienced team members.

Joining SoSafe, a new Mid-Market Account Executive will find a vibrant, purpose-driven culture that champions innovation, diversity, and collaboration. The company's core mission revolves around empowering individuals to combat cyber threats, creating a sense of belonging and significance among employees who are dedicated to making a positive change in cybersecurity.

When answering this question, share specific examples of deals you have closed in a SaaS setting. Highlight strategies you used to understand customer needs, your approach to overcoming objections, and how you ensured client satisfaction during the sales process.

Discuss your experience in identifying key stakeholders within a customer organization and the methods you employ to engage them effectively. Provide examples of how you’ve navigated different interests and facilitated collaboration to streamline the buying process.

Mention the key performance indicators (KPIs) you track, such as sales targets met, number of new accounts acquired, and client retention rates. Explain why each metric is significant in evaluating your overall effectiveness and how you’ve used these insights to improve your sales techniques.

Share your strategies for staying current with cybersecurity trends and competitor developments. Talk about resources you follow such as industry publications, podcasts, webinars, and how you leverage this information to adjust your sales approach and offer relevant insights to clients.

When faced with a hesitant customer, outline your strategy to listen to their concerns, clarify misunderstandings, and present data-driven solutions that highlight the benefits of adopting new cybersecurity measures. Use case studies or testimonials that resonate with their industry to build trust.

Describe a situation where collaboration with support or customer success led to a successful outcome. Focus on the communication channels you established, how you shared customer insights, and the resulting positive impact on customer satisfaction and retention.

Discuss the CRM tools and prospecting software you have experience with, emphasizing your ability to track leads, monitor sales activities, and analyze data. Explain how these tools enhance your efficiency and effectiveness in managing the sales pipeline.

Explain the specific techniques you have employed to surpass your sales targets, such as setting personal goals, regularly reviewing performance, and experimenting with different sales approaches. Share metrics or achievements as evidence of your successful strategies.

Share your perspective on rejection and how it is a natural part of sales. Discuss how you’ve learned from past rejections to improve your approach, maintain a positive mindset, and persist toward achieving your goals.

Articulate your motivation by connecting your values to SoSafe's mission and the exciting opportunity to work in a vibrant, innovative environment focused on cybersecurity. Highlight your passion for the industry and desire to contribute towards making the digital world safer for organizations.